My iTunes Match is stuck on step 2: Matching your music with song in iTunes store, 3/4 of the way through during initial setup?

I'm having this same exact problem as well. The question is, does any one know what's going on or how to solve it?

Hi folks,

I found a solution in case your MATCH is still buggy...

JUST BOOT YOUR MAC HOLDING THE SHIFT KEY (until you see a progress bar).

Then in itunes disable and re-enable iTunes Match.

It should rescan all your library and eventually works.

At the end just reboot your Mac normally.

Best regards from Paris.

Nico

Hi all,

I found this post when searching for a solution to the same problem. Unfortunately, to save space, my iTunes Library is stored on an SD card - so I could not try the "boot in safe mode" solution (SD cards are not recognized). I was able to find the solution to my problem.

Background: during Step 2, iTunes match would get stuck 1 song away from actually finishing. I went into the "songs" view and used the iCloud icon to sort by songs not in stored in iCloud. I right-clicked these and chose to "add to iCloud".

As it turns out, only one song would not add. I do not know why iTunes decided it didn't like this song, I am partial to it. But, either way, it wasn't having it. So, I deleted the song, turned off iTunes Match, and then turned it back on. Viola! (I redownloaded the song and added it with no problem).

I hope this works for others!

I'm in the process of setting up iTunes Match right now. I've had to stop and start it on all steps, multiple times. It's slowly but surely getting there. I'm now on Step 3 with about 400 songs to go.

Frustrating that it's not more seemless, but I'm guessing all will be good after this annoying initial set up.

I'm having the same issue - it never seems to finish and I'm getting pretty frustrated that my 16000 song library has been turned into 3500 items! I have stopped and restarted several times now, including leaving it for 6 hours to run, and got absolutely nowhere. Anyone have any other solutions?

Hi there

I was having this same issue after re-enabling iTunes Match despite it having worked previously.

It turned out to be a problem with some of the new tracks i'd added since the last time it was enabled. To locate them, I had to wait until the match process was on step 2 and got to the point where it stopped matching. It got to something like 9822 of 9870 songs.

In the songs view I then changed the visible fields to include the iCloud Status field, then sorted the songs by this field.

When I scrolled to the bottom there were the exact number of remaining songs sitting on the "Waiting" status. All of these were new additions. I removed them from the library and retried the match and it completed perfectly. I'm now re-adding the songs back into the library one album at a time to see if they will match now.

Fingers crossed...

BigGee42:

Please post your results when you get them. I'm hesitant to start down that road, as it's over 12000 songs that aren't matching, so this is a very time consuming solution for me - however, I'll give it a go too!

tonite i spent an hour and a half on the phone with Apple tech support and nothing was resolved. i was led to believe that they are unaware of this problem. hopefully, with the help of this thread i will be able to resolve this..

Same problem here. Two albums stop my iTunes match from updating. I've tried rebooting my Mac, re-ripping the files as AAC, switching iTunes Match off and on again. The albums are definately available on the iTunes store, and so should match easily.

What's the problem???

Same thing started happening to me this week. I did all the usual troubleshooting and nothing works. iTunes and iTunes Match couldn't get any lamer these days.

It is the same for me for 2 days. Unable to send 2 albums on iTunes Match: an album from my MacBook another since my iMac. I tried the proposed solution by Nico44044 and even repairing permissions but it did not work.

I also tried deleting songs from my library, emptying the cache disabling iTunes Match and the reactivating. Nothing works.

To listen to the new albums, purchased on CD, on my iPhone I have to use Goggle Play, it works well, I had no upload problems with Google Play !

For me the problem is with Apple's servers. Because, in addition to my Mac I have a Windows 8 tablet on which I have iTunes (an old version) with iTunes Match and it is impossible to upload an album on the Match.

What MAY have worked for me (currently assessing) was the following -

1. Delete all songs from Itunes library listing, keeping files in the music folder (ie, do not trash the files)

2. shut off match, quit itunes

3. reset my library according to the instructions here: http://support.apple.com/kb/HT1451

4. After completing step 3, readding my Music folder to itunes and letting it process all the music

5. Turning on itunes Match again.

Took some time, but seemed to work when nothing else did (safe mode booting, reseting the library WITHOUT removing and replacing the files in the library listing, and many other options suggested by Apple). I'm currently working my way through my library to see if it worked everywhere, but seems to be ok for now. Hope that helps someone else....