Gmail not working

Anybody else have trouble with gmail? I have it set up in my Mail app, but today it is showing:


There may be a problem with the mail server or network. Verify the settings for account “Gmail” or try again.


The server returned the error: Mail was unable to log in to the IMAP server “imap.gmail.com” using “Password” authentication. Verify that your account settings are correct.


The server returned the error: Too many simultaneous connections. (Failure)


Any idea what that is about?

Posted on Mar 24, 2014 5:35 PM

Reply
27 replies

Mar 25, 2014 6:12 PM in response to Rothrock

If you don't have other computers and only your phone is connected, you might need to setup your account again. Did you try the suggestions in the link I provided?


To put Mail into work offline mode, use one of these options. I don't have an iPhone so can't help there.


1) Control-Click (Right-click) and select Take Gmai Offline.


User uploaded file


2) Customize the tool bar and put the work offline icon in the toolbar.


User uploaded file

Jun 2, 2014 2:46 PM in response to jeremymaxwell

Are you signed in? At the top of the window, select to Sign In. You should see the option to mark as answered.


Respond in the community

1. Sign in and go to the discussion thread. Or if you're responding from an email notification, click the link in the email to go to the thread. You can also find the thread in the Your Stuff tab of your profile, which lists all discussions you've participated in.

2. Choose one of the buttons below the response that helped you.



https://discussions.apple.com/static/apple/tutorial/mark.html

Mar 24, 2014 8:57 PM in response to dianeoforegon

I don't know what other devices I could be connected on. Do they stay connected? Is this some kind of change. None of this happened last week...


Could this be why my iphone has started saying that it can't fetch from gmail too? The message I get there is that the username or password is incorrect. But after a time it fetches it just fine.


How do I put my phone into "work offline" mode? How do I put my apple mail in Mavericks into work offline mode?

Mar 25, 2014 8:16 PM in response to dianeoforegon

I looked at that page. But I'm not sure what I should do with it. Everything was already set up that way — as far as I can tell.


As for taking my account offline that is sort of already the problem, right? Mail is treating my account as if it is offline because google is refusing the connection. If I took it offline then it wouldn't even try to connect.


I'm wondering if the phone is somehow not playing nice and closing the connection when it is done.


There are some other things messed up with mail maybe that has something to do with it. I'm going to start a new topic.

Apr 13, 2014 6:38 AM in response to Rothrock

I have exactly the same problem lately. I have tried to delete Google account and then set it up again - no help.

Don't have two-step verification.

Changed password - didn't help.

Tried both with Idle and without.

When logging in directly on web-site mail.google.com with the same password - no problem.


The Mail says "Can't connect to IMAP server using Password verification" and "Too many simultaneous connections" both on iMac and iPad.

After some time works just fine, and then again the same problem. Many times per day.


I understood not many people have this issue (my wife have google imap on macbook - works okay) so not much hope it will be solved for me soon

Apr 13, 2014 8:03 PM in response to Sergey190

"Too many simultaneous connections" means that you have too many devices trying to connect to Gmail at the same time. Try putting other accounts into work offline mode and see if that helps.


If you have multiple users frequently accessing the same account or more than one IMAP client accessing Gmail at the same time, you may reach a connection threshold and receive the error message, 'Too many simultaneous connections.'


Gmail currently has a limit of 15 simultaneous IMAP connections per account.


Please note that your mail client may actually open multiple connections in the background. This means it's possible to reach a connection threshold simply by using only two mail clients to access the same account at the same time.


If you often use multiple mail clients or mobile devices with the same Gmail account, we recommend closing and/or signing out of any mail clients you're not actively using.


https://support.google.com/mail/answer/97150

Apr 13, 2014 11:21 PM in response to dianeoforegon

Not at all. I only have Mail on my iMac and iPad.

On iPad I check mail once or twice a day and close the application right away after using.

iMac Mail checks for new mail Automatically (tried to choose Every 5 minutes - still the same).

And there's a message on iMac Mail - "too many connections.." almost constantly (even though truth be told it recieves new messages despite the warning).

When I open Mail on iPad for the first time a day it says "can't connect to IMAP using password verification". That means the maximum number of simultaneous connection already exceeded? That means iMac Mail does it because only iMac has been working non-stop lately with Mail opened.

Why does Mac OS Mail have more than 15 connections simultaneously? And why only few users have such a problem. I am sure thousands people use Mail with Gmail account and looks like not many complain.

Might it be the Mail connects to the server, checks mail and then fails to close the connection? And then later rechecks again with new connection and again doesn't close the connection? So theoretically there are 15 simultaneous connections after 15 minutes.

If that's the case why only my Mail (and Rothrock's)? How can I fix it?

Remember, few months ago there was an issue when Mail stopped receiving new mail after some time and after you quit and reopen Mail again you receive the mail. I had this problem as well. Maybe it's connected somehow.


Thanks for the discussion,

Sergey


May 30, 2014 10:09 AM in response to Rothrock

I have the same problem, and it has suddenly happened. I have MC Pro Retina, iPad, iPhone. 2 Step Veification. In the past I would get the alert on my phone or ipad that the password was incorrect for gmail, but the email would come anyway. Annoying and weird, but not an issue. But now on my computer I am not able to get any Gmail because of this Failure from too many connections alert. Already tried deleting and readding, to no avail.

Any other ideas/ answers?

Jun 3, 2014 11:32 PM in response to dianeoforegon

Sorry to interrupt but it doesn't help actually, at least for me.

If I choose "check every 5 minutes" I still have "too many simultaneous connections" message in about an hour later.

If I choose "check every 15 mins" I have "too many connections" again on the next day.

The longer interval the later you'll get the error but it's still there.

And it's not a solution anyway to check for new mail once per hour or so. I want to get the mail as soon as it's been sent like others do who don't have this issue.

Jun 4, 2014 3:19 PM in response to Sergey190

if I choose "check every 5 minutes" I still have "too many simultaneous connections" message in about an hour later.

If I choose "check every 15 mins" I have "too many connections" again on the next day.


Are you checking the account on other devices? You need to adjust the other device's schedules. I know some users use both Mail and Outlook to check the same account. In this case, it's best to put one in work offline mode until you switch applications to check in other app.


If other devices, computers, phone, tablets are connecting this will add to connections to your account.

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Gmail not working

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