Major Apple Mail Issues with GoDaddy

Step 1, take a deep breath and relax.

Step 2, the Mac is not the issue

Step 3, pay attention to the GoDaddy email configuration.

Answer all of these accordingly.

Have you tried deleting and adding the accounts back one at a time?

What message protocol goes GoDaddy support? If you are using POP, have you tried IMAP?

What does GoDaddy say about mail client configuration?

Have you tried using webmail?

Have you tried forwarding your GoDaddy email to another email acccound like iCloud?

Apple support article.

Get new Mail - workaround

Information only.

https://discussions.apple.com/thread/4546928

That alone points back to an issue with the communication to the mail server (or setup)

The push/fetch is all sorts of screwed up.

On my IMAP setup with Gmail, iCloud, and two University Exchange accounts, I have no delivery/sending problems.

What's your firewall/security setup?

Have you tried a different Mail client app?

Sparrrow?

Thunderbird?

Postbox?

cjmillar82 wrote:

Again I have multiple GoDaddy accounts, and only 2 are affected ALL are set up exactly the same.

How many accounts do you have? Something new I have noticed with Mavericks Mail is that I often get a "too many simultaneous connections" error.

So, can you try something for me? Configure all of your accounts correctly. Then, disable (via Mail > Preferences > Accounts > account > Enable this account = NO) all but one. See if that works. Then, go through each account and do the same thing. Disable all the others, including the one you just tested, and check each one by one. It woubl probably be a good idea to quit Mail between each attempt.

If my theory is correct, each account should work fine individually. But if GoDaddy is rejecting too many connections from a single machine, that could be the cause.

cjmillar82 wrote:

Could be a GoDaddy issue, but regardless, it used to work prior to the last update to Maverick. It's weird that only SOME GoDaddy accounts aren't working, and it's always the same two (the most important two!) that have the issues.

I don't think so. I think Mavericks does something different. I have the same problem sometimes. I also don't think it is any particular GoDaddy accounts. I think it is just that those two important accounts get checked last and all of the other accounts are still tying up network connections. I think if those were the only two accounts, it might work better. Or, at least, it could prove or disprove my theory.

Well I'm glad I'm not alone on this. There is something that has changed on the Apple side that has created this problem. I'm not saying its broke I'm just saying that they changed something that has broken the reliable communication between GoDaddy and this Mail client.

I'm in the same boat. I need this to work. I have no issues with my iOS devices just the Mail app on my Air and iMac. I have two other IMAP accounts from another provider that work great. Spoke with Godaddy this past Friday and I must say this was the first time I was not helped and actually was ****** off after the phone call. They basically said they are not supporting Apple Mail any longer and that I should change mail clients or switch providers. Can you believe that?

So having said that, what Mail apps are people using on their Macs rather than the Mail app?

Thunderbird is easy to install and it works perfectly. Personally I prefer Mac Mail and will return to it when it's fixed, but until they do, Thunderbird is the a good alternative. Also, it's not just GoDaddy email that's affected. Mail currently doesn't work with ANY of my email accounts, including Charter.net, Bresnan.net and gmail.

Just installed Thunderbird today and so far so good. I like it however like you said, once Mail works again I'll go back.

I have a similar inbox delay with my Godaddy account that started after upgrading to Mavericks. I don't have any trouble sending, only receiving. I have several Gmail accounts in Mail and they are working fine.

I also have a Windows 7 PC running Outlook 2010 and I have no inbox delays with the same Godaddy account.

Hi, I too have this same issue on my two most important business email addresses. It was confirmed that if you have over 25k emails on godaddy they will stop popping to your devices. Ddi you move off of godaddy email?

GoDaddy's email service is, in my experience, frankly terrible. Their spam filtering is somewhat heavy handed and acrchaic which is a good enough reason to move by itself. If I were you I would ditch it and move to a more modern system as soon as you can. If you must keep GoDaddy email then use a Google mail account or something to retreive from GoDaddy first.

I don't like bad-mouthing a company, but you get what you pay for.

Simon