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Safari Plug-In Failure after upgrading Flash Player

I've got OS X 10.9.2, Maverick, running on my iMac, and Safari 7.0.3.

Today I upgraded Flash Player to 13.0.0.182 version.

After upgrading I starting receiving the error message "Plug-in Failure" in every page I opened with video broadcasting, such as Youtube for instances, and no videos would be displayed anymore.

I already reinstalled Flash Player, rebooted my machine, have all plug-ins enabled in Safari Preferences, but no success whatsoever.

Think the solution could be downgrading to the early version of Flash Player, but have no idea how to do that now, since the Adobe site only allows me to UPgrade and not DOWNgrade.

Could anyone help me with this?

Many Thanks...

iMac, OS X Mavericks (10.9.2)

Posted on Apr 8, 2014 12:09 PM

Reply
75 replies

Apr 10, 2014 9:28 AM in response to ZeMiguelP

(Imac 2.4 Ghz Intel Core 2 Duo late 2007; OS X 10.6.8): yesterday I updated the AFP from 12 to 13 version and I began suffering the same problems: no video playing via youtube or similar in Safari ("plug in failure") and start-up crashing in Firefox.

I unistalled and re-installed the Flash Player (via Adobe unistaller) without solving the problem.

I updated all the plug-ins (VLC, Perlan, etc.), cleaned the cache, reinitialized Safari, without solving the problem.

So, this morning, I downloaded the zipped 12 version from the archive in the official Adobe website and, once installed, everything kept working again.


I'm afraid ADOBE have to fix some bugs or conflicts regarding pre-Maverick OS X.


Let us know!

Apr 10, 2014 10:57 AM in response to cruellaDeVilla

As of a few minutes ago, that has become the official Adobe response:


http://forums.adobe.com/message/6285851#6285851


We are aware that Macs created between 2006 and 2007 are currently running into problems using the latest release of Flash Player (version 13). We apologize for the inconvenience that this is causing. We are actively investigating the cause and hope to have a full solution to you shortly. In the meantime, please follow this two step procedure which will revert you back to version 12.


  1. Download and run our uninstaller:http://fpdownload.macromedia.com/get/flashplayer/current/support/unins tall_flash_player_osx.dmg
  2. Download and run the version 12 installer from:http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_12_osx.dmg

Apr 10, 2014 8:34 PM in response to ZeMiguelP

Does not work for me. The other user on the computer did not upgrade the version 13 of Flash Player and they do not have the problem. The guest account does not have the problem either.


So, on the same computer screen I can't see the CNN video clips and others can, all using the same version 13 (except that I installed a suggested upgrade to my Flash Player version 13).


Message was edited by: holmesjr

Apr 11, 2014 7:28 PM in response to holmesjr

I saw where you said:


"My problem is that my computer is NEW and came with version 13 to begin with, and uninstalling version 13 and installing version 12 does not work."


That flies in the face of what Adobe has said of the problem, that it seems to be restricted to users with 2006- and 2007-era Macs. If you really meant what you said, be sure to send some of your Flash plug-in crash files to ccampbel@adobe.com along with your Mac model number so they can look into it while they prepare the fix! Any extra data will help them out.


Good luck!


Binky

Safari Plug-In Failure after upgrading Flash Player

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