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id apple 5*****@qq.com not my account, please help me

Who can help me?

iphone 4 5.1.1 update 7.1 active by id apple 5*****@qq.com not my account

Posted on Apr 16, 2014 11:57 AM

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44 replies

Jun 7, 2015 9:16 PM in response to superdruck

I currently, right this second, am having the same issue with my iphone 4s. The email address linked to the phone now says 2*****@qq.com and this is my original phone! I've had it for years and of course dont have the original receipt for proof of purchase, it's an old phone now. I dont know what to do, and this is a real disappointment. Thanks apple, just lost a loyal customer. Android here i come.

Sep 14, 2017 4:24 AM in response to pjgumila

September is National Recovery Month, sponsored annually by the Substance Abuse and Mental Health Services Administration (SAMHSA). Recovery Month is intended to raise awareness of situs judi online mental health and substance use disorders and http://ahliqq.biz celebrate the people who recover. I was curious how that could be done with as many details as you or your mom can remember. It appears that whoever had done that is brilliant hacker, cause not you, nor anybody will remember giving that ipad to anyone nor any bandarq other details available. Also how do you know that while there are no details, that judi online was done by Japanese people. As far as I know the qq.com domain is registered in China.

Oct 19, 2017 2:03 AM in response to john mirth

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Nov 19, 2017 11:33 PM in response to vrose064

I purchased my machine in 2012 and I didn't keep the receipt (who would????) , today have been on phone with Apple Support whole cara menggugurkan kandungan day they insist I have to present the invoice in order to help me, yet they can't find my invoice since it was in 2012!!!! Very frustrated I have lots of photos in my ipad. Obviously, (if you've read all the messages/responses in this thread) it has to do obat penggugur kandungan with the Apple ID and the email address. It's somehow using the email address to send the messages. Fortunately, her email and Apple ID email address are cara menggugurkan kandungan different. Regardless, I was able to remove her iCloud account without affecting her emails. I also turned off the synch for contacts, calendars obat gastrul and notes - deleting these from the phone. (Go to Settings > Mail, Contacts, Calendars).

Nov 5, 2014 4:21 PM in response to john mirth

I have the same issue but with my iPad Mini. Was upgrading the Mini from 7.0.2 to 8.0.2, but crashed and went into recovery mode. After the setup screen came back, it stated that it needs to be activated by email address 1*****@qq.com. Contacted Apple support and of course they needed a proof of purchase and still think that 1*****@qq.com used to own the Mini even though I bought it brand new from Walmart.


This is my theory and email to Apple customer support:

I understand that you need a proof of purchase to protect your product, but I am disappointed on how this came about. Either Walmart sold me a returned iPad mini that was used or there is something wrong with the update procedure from iTunes. Remember I was upgrading from iOS 7.0.2 to 8.0.2 and it crashed twice. It stated that I had to plug in the iPad mini to PC but it was already. The update process wiped out the data and hence where the iPad mini is at now. I looked up the email address where it stated to activate and it is 1•••••@qq.com. qq.com is a Chinese chat site where you can blog and instant message others. I don't want to speculate that during the crash that this iPad defaulted to some qq.com email address when it came out of the factory.


No response so I emailed again with:

I did a little research regarding this email address 1*****@qq.com and found that I am not the only ipad owner that has this problem. Reading on Apple discussions and other Apple forums other people with ipads have the same activation email address when it is their own ipad. And since you haven't replied to my previous email tells me that you know about this bug in this process and Apple will not support anyone without proof of purchase.


I would understand this policy if the activation email was a ...@gmail.com or ...@yahoo.com or even a ...@apple.com, but multiple owners having the same activation email of ....@qq.com. That is a bug. Is there some kind of alert or bug fix regarding this? If so, please let me know.


If you deny that there is a problem, then that is your opinion and I am still left with a ipad mini paper weight.


Finally a response with only one line:

In order for an activation lock request to be submitted you will need a proof of purchase.


I have a feeling that Apple knows about this problem and not doing anything about it.

Nov 23, 2014 9:31 PM in response to john mirth

I have the same issue. After factory reset, it's saying the iPhone is currently linked under 2*****@qq.com. I can't continue after that, even if I used the correct Apple ID account used on that iPhone. I have never used any qq.com email account in my life at all.


This iPhone is a brand new one bought from Apple online store, one year ago! I still have the e-receipt in my mailbox.


I don't understand how the iPhone happened to be linked under that qq.com account. Did apple online store sell me a stolen iPhone?

id apple 5*****@qq.com not my account, please help me

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