"Storage almost full" message on iOS 7.1.1

I have a friend using the iPhone 5 with iTunes Match, the issue doesn't occur there.

Will defo be going there to report a known bug.

I did a soft reset yesterday and it went up to 3.4 gb and now it is 'full' again.

Am leaving in 30 mins.

If there is any tech type info you think I can add please let me know as I am not very technical.

Cheers.

I think the way you describe it is very clear, no tech type info needed, maybe just show them the thread in the forum here. Best of success and thank you for taking the effort!

Sadly they offered nothing and offered a restore claiming that they have seen this before and a restore should work. Seeing as I hadn't done one I accepted as it may fix my problem for a while (though I doubt it).

I mentioned itunes match etc but he just gave the usual spiel saying it is likely to be an app of some kind and not a problem with apple.

That could be the case I guess though it is all a bit vague.

Sorry I can't offer more help.

Cheers

Thanks again for taking the effort as well as providing feedback. It is all a bit vague but if you check the Diagnostics and Usage Data Reports it is full of 'itunescloudd_xxx' log files so I find the claim of being an app of some kind pretty wild and far fetched ;-)

The restore will fix your problem but as you say only for a while, the phone will run full shortly after the restore again once you start using the Music App and iTunes Match ...

Apple's discrete way of trying to upsell us to a new iPhone 5 👿

I agree with your fear and also the way Apple seem to treat this issue. I will keep searching, in particular a way to properly report the issue as a bug!

Hi there. This problem showed up randomly on my iPhone 5s and I figured out what it was. It was NOT a shortage of storage. In fact, my iphone had over 7GB free. And yet the warning still popped up. In the end, I determined it was my bookmarks, which were being synced to all of my devices through iCloud. One of the bugs I've seen with bookmarks is that a bookmark can be repeated. In my case, I had over 3000 of the same bookmark in one of my folders. I turned off Safari syncing on my iphone (which took over 15 minutes to disable!), then deleted the extra bookmarks on my mac. After that was done, I connected my iphone to iTunes and re-synced it, checking the option to replace all bookmarks on the phone with ones from my mac. After that, turned back on Safari syncing on icloud and boom, problem solved.

The moral of the story is that what Apple is saying "storage almost full" is not really the issue. Perhaps that message may be referring to how the iphone stores and syncs bookmarks and maybe there is a limit to how many you can sync. But the end result is no more error message and no need to restore my phone. Hope this helps. You mileage may vary, obviously.

Hi,

Thanks for the input. Could you explain how to go about this?

the only issue is - I don't have Safari selected in my icloud backup list, only my contacts. I do have some bookmarks that appeared to be synced on a Safari on my Mac at work though...

Cheers,

Dave.

I would first check and see if you have the repeating bookmark problem. I had thousands of the same bookmark. If you search through your bookmarks either on your synced mac or your iphone, you should be able to see if you have this same issue.

I do not appear to have 100's of bookmarks on my phone or synced mac that I can see....Should I be looking somewhere hidden?

I am simply checking the bookmarks tab on Safari on my phone?

Cheers.

Yes, check the bookmarks tab on safari, especially in any folders that show up. I would also check the mac that you are syncing bookmarks with. If you don't have excessive bookmarks, I don't think my suggestion will help you out.

I would agree. People appear to have a similar problem due to many other factors. Was just talking about one possible solution. Turning off iTunes Match appears to be another. Thanks for the report.