Requirement to enter passcode every 48 hours
i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours. is this normal and can it be turned off?
iPhone 5s, iOS 7.1.1
i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours. is this normal and can it be turned off?
iPhone 5s, iOS 7.1.1
Its working as designed - following quote is from http://support.apple.com/kb/ht5949
To configure Touch ID, you must first set up a passcode. Touch ID is designed to minimize the input of your passcode; but your passcode will be needed for additional security validation:
I also have the annoying 48 hour passcode problem so I've decided to track it.
It appears the passcode screen appears 7 days after you have to enter a passcode. So, an iOS update, power cycle or reboot will reset the timing.
It happens on 2 of my devices, an iPhone6 and an iPadAir2.
I started tracking while I was on iOS 9.2.x (not sure what the x was)
# Must enter passcode on device for no reason
# iPhone 6 started on iOS 9.2.x
03-14-2016,iPhone passcode required
03-21-2016,iPhone passcode required
03-28-2016,iPhone passcode required
# 03-28-2016 upgrade iPhone to iOS 9.3
04-04-2016,iPhone passcode required
# 04-08-2016 upgrade iPhone to iOS 9.3.1
04-16-2016,iPhone passcode required
# iPad Air 2 started on iOS 9.2.x
03-16-2016,iPad passcode required
03-23-2016,iPad passcode required
# 03-27-2016 upgrade iPad to iOS 9.3
04-03-2016,iPad passcode required
# 04-08-2016 upgrade iPad to iOS 9.3.1
04-15-2016,iPad passcode required
04-22-2016,iPad passcode required
Tomorrow, according to the schedule, I'll have to enter my passcode on the iPhone! Fun. And stupid, this has been going on long before 9.2.x, for me it started with the first iOS9.
You've hit on something that I have seen which I haven't seen mentioned anywhere else in this thread - the message makes a no mention of "48 hours". It simply states, as you say, having to enter the passcode to activate Touch ID. I randomly get that to my iPhone and iPad which are continuously being accessed throughout the day, every day. And before anyone wonders, these are private devices with no corporate affiliation. I've noticed it off and on for a few months now. I had wondered if it was related to some requirement based on some elapsed time (and it may be) but that is not referenced in the displayed message - just that, as you state, you have to enter it to activate touch ID. My guess is it is a bug that has been there for awhile. But, considering I'm on 9.3.2, Apple appears to be in no hurry to address it.
There is only one prompt; to enter a passcode to unlock the phone. It does not specify a number of days, or hours. It is one generic message. So the article is wrong about that. The exact timing also is not made public, possibly to prevent working around it. For all practical purposes, it occurs at random times that are not predictable. Except that it is always required after a power off or a reboot.
This is not function of iOS.
What is the exact message?
Is this a phone from your employer?
Yes, this was noted by FoxFifth 2 days ago.
Yes, I would concur, it is absolutely an Apple bug in iOS 9.x. The only guessing involved is whether it was first introduced in 9.0 or 9.1.
I don't "think" I have to do it. The phone TELLS me I have to do it. After two days, the start screen displays a message that the passcode has to be entered every 48 hours. It will not let me advance past the start screen until I enter the passcode. After that, the touch ID works as normal until the next 48 hours have expired. I don't know if it was a result of one of the recent updates, but it just starting happening a few weeks ago.
I can't bring up the exact message since I entered the passcode to clear it this morning. However, after turning on the phone and placing my finger on the pad to logon with touch ID, the start page will jump to the passcode page where a message akin to "The PASSCODE must be entered after 48 hours" appears at the top of the screen. No, this is my personal phone, not an employer issued phone.
My question then, is logging on to the phone using Touch ID not considered "unlocking" the phone? This is in reference to the statement:
When more than 48 hours have elapsed from the last time you unlocked your iPhone 5s
I ask this because I logon to my phone several times a day everyday. So normally there will never be a consecutive 48-hour period where I don't access my phone. Yet, I still get the message to enter the passcode every two days.
Thank you for the link to the article as well.
Woke up this morning...to this exact message. Definitely have used my phone in the last 48 hours! More like had used it 4 hours before since I'm oncall this week for work. Ive had some buzzaro stuff since iOS 9...after first updating Siri would activate just be pressing home button to wake up the phone, same as I have ever done. Felt like the phone was bogged down by some thing running. Restarted a few times and seems to have subsided. Also had just once that I had an error with an app and the phone appeared to lockup... hit the power to shut off the screen (not powered off)and when I turned it back on at the lock screen...touch ID wouldn't work, swiped to put in passcode and it just logged in like no password was required. Very disconcerting but have only seen these once so definitely feel like its a bug created by some sequence of events. Never even knew about the 48 hour message as I don't know I've ever not used it for that long of a period;)
Nope I actually have a 4s that I carry additionally that has my exchange email, and have never seen this on that device or the 4 I used before it. I specifically keep my 6+ off our Corp network so they have no control over it. Have only gmail setup on the phone. Not to mention this is the first time I've ever seen this and have had the phone for about 7 months. Something else did this.
I saw this message this morning for the first time ever, and I saw it on two different devices, an iPhone 6 and an iPad Air 2. I've been using both devices for close to a year, and both had been used less than 12 hours previously, so there's no reason the "48 hours" message should have appeared. I also suspect an iOS 9 bug.
This happened to me this morning too. I have definitely used my phone multiple times in the last 48 hours, the last time being less than 3 hours earlier because I checked my phone when woken early this morning. I had the added problem that I couldn't enter the passcode because the on screen keyboard wasn't working. It didn't matter which keys I tapped, nothing appeared in the password box And the screen would go off after 10 seconds. I did a hard robot but still could not enter my passcode because the keyboard wasn't working. I kept trying and after about 2 minutes the keyboard suddenly started working.
Not impressed with iOS 9. It seems to have introduced lots of bugs.
I woke up to this message today too, very frustrating. Never seen it before. My keyboard worked but it wouldn't recognise my pass code which I know was correct. Eventually it locked me out, and proceeded to set up from the start, I had to enter all info from new, and am now restoring it from backup. This must be some kind of bug?
This happened to me this AM for the first time - I find it interesting that the past few days there have been several people add to this post.
To answer the profile question that has been asked a couple of times, for me - I don't even have Profile listed under Settings>General anymore...I saw it last week...
Requirement to enter passcode every 48 hours