Requirement to enter passcode every 48 hours

i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours. is this normal and can it be turned off?

iPhone 5s, iOS 7.1.1

Posted on May 4, 2014 7:58 AM

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Posted on May 4, 2014 9:37 AM

Its working as designed - following quote is from http://support.apple.com/kb/ht5949


To configure Touch ID, you must first set up a passcode. Touch ID is designed to minimize the input of your passcode; but your passcode will be needed for additional security validation:

  • After restarting your iPhone 5s
  • When more than 48 hours have elapsed from the last time you unlocked your iPhone 5s
  • To enter the Touch ID & Passcode setting
214 replies

Oct 8, 2015 6:47 AM in response to j wfromtorrance

I think you've stated the issue accurately. Some people on this thread are trying their best to answer, but some haven't really understood the original question, which you have clarified.


My wife and I are having the same issue-- I've used my phone last night, but I'll get dialog box that (paraphrase) "You haven't unlocked your phone in 48 hours", please enter password.


I'm not sure if this is a security 'feature' or some testing software bug that was left in the release version.

Oct 9, 2015 5:54 AM in response to Chris CA

Chris CA wrote:


850T5 wrote:

Annoying, especially with passwords that are more complicated to comply with my corporate guidance.


How is a 6 digit password "complicated"?

Don't think I mentioned a 6 digit password, but a password that complies with my corporate's guidance. That is 8 characters, including upper and lower case and numbers. But why would you care?

Having to enter the password is simply annoying after purchasing a device which has touchID to prevent exactly that!

Oct 16, 2015 1:54 PM in response to Chris CA

Chris CA wrote:

What makes you think you have to do it every 48 hours?

...

You have not unlocked your phone for 48 hours.

...

If you remove this profile, this 48 hour requirement will go away.

...

How is a 6 digit password "complicated"?

...

So why are you talking about it here?

....

So either don’t use it with your company or tell your company to change their policy.

Chris,


this is NOT a problem with any corporate profile, although a good guess I had at first myself, but then:

a) It happened to a fried too who uses his phone privately only.

b) Also my corporate profile was not changed and the iPhone5s never did ask for they password except after a restart. Only after loading iOS9.0.x it happens exactly if 48h passed since the restart. It appears as if the 48h counter is not reset even when using the phone.

c) My company confirmed already that there is no such policy to enter the password every 48h, nor was the policy changed recently.


<Edited by Host>

Oct 10, 2015 12:56 PM in response to kvance83

I'm on a 5s - iOS 9 and have seen this bogus '48hr' requirement recently too. Hence why I'm here.

There seems to be a lot more evidence of 'phoning home' recently too. I'm on El Capitan on a 2008 Mac Pro and I'm constantly getting alerts via Little Snitch that point to apple services. To the point that I'm thinking that this '48hr' thing might be some kind of remote request..?


on a different note



a password that complies with my corporate's guidance. That is 8 characters, including upper and lower case and numbers. But why would you care?

So why are you talking about it here?

Chris CA - It's being mentioned here because having to re-enter our password is a consequence of the problem that was originally raised. Also, you made a rather flippant assumption (six digit), and rudely asked an off-topic question that helps no-one (how is it complicated) - then dismissed the answer you were given as irrelevant. Not to mention the fact that you didn't seem to be grasping the conversation in the first instance, but insisted on imposing you views on the thread.

This is why you're being perceived as defensive, in case you've not figured that out yet.

Oct 10, 2015 4:17 PM in response to Chris CA

The 6 digit password is for new iPhones, or for those who manually opt in for a 6 digit password.


I upgraded to iOS 9 and still use a 4 digit passcode for my iPhone6.


Chris CA seems to want to go on and on about "the password your company requires" and "your corporate profile", but I and other people here don't have that issue with their iPhones. My iPhone is only connected to me and nothing else.


Which is all irrelevant anyway, since the relevant issue is requiring a passcode every 48 hours. I have that same issue.


I'm wondering, that since Apple thinks the 4 digit passcode is insufficient security, that is the reason why this 48 hour passcode entry issue is now happening? Maybe if we opt in to the 6 digit passcode, it will go away? If so, why can't Apple simply state this?

Oct 10, 2015 4:48 PM in response to rschissler

rschissler wrote:

Chris CA seems to want to go on and on about "the password your company requires" and "your corporate profile",

No he doesn’t.
He understands this looks like an iOS 9 issue. Read his post just before yours.

You should learn to follow a thread correctly.


850T5 complained about how his company had complicated password requirements.

Don't think I mentioned a 6 digit password, but a password that complies with my corporate's guidance. That is 8 characters, including upper and lower case and numbers.

and with iOS9 seemingly to randomly require the password before 48 hours, it is an issue for those with corporate profiles requiring complex passwords.

No need to respond to me or get defensive.

I understand there my be an issue with iOS9 requiring passwords before 48 hours.

Oct 11, 2015 11:45 AM in response to Chris CA

Chris CA,


Yout seem to be either a troll, or don't like people. In either case, you haven't really added to the conversation. There is an issue that you have finally acknowledged. Thank you. Now, it would be great if someone could come up with a solution.

For myself, I am seeing this on three different devices, only one of which is in a corporate environment. Too all of you out there with the same issue, it only gets resolved if we work together ourselves, or make enough noise that Apple listens

Oct 16, 2015 2:16 PM in response to kvance83

Mine has done it for the past two weeks, last time was this morning. I'm on 9.0.2 on an iPhone 6 Plus (not 6s). Getting really frustrating that Apple is introducing more and more of these types of annoyances in their software. Is this the kind of stuff that Infosys works on for Apple? Or does Apple do iOS coding in-house? Meanwhile, I'm also holding off on the El Capitan update on my mac pro and MacBooks, due to Apple's utter incompetence with first-release operating systems. I love the products, I just don't love them under Tim Cook, they seem to be getting sloppier with every release. Where's another Steve Jobs when we need him (or her), to demand better performance and quality out of Apple's products?

Oct 17, 2015 12:39 AM in response to kvance83

I woke up to this message this morning and I certainly used my phone yesterday.

I have an iPhone 6 with iOS 9.0.2


I also choose to use a complex password instead of 6-digit (I don't think Chris CA realises this is an option for regular users, not just corporate accounts) specifically to get the most secure device with the convenience of fingerprint unlock. This means entering an >20 character password on the (hopefully) rare occasions I need to.


Amy additional and unnecessary requirements to enter my password are exceptionally frustrating.


In addition to this, any "requirement" to enter a password that doesn't make sense throws a red flag of "is this device compromised", as asking for a password is a great way to get it. The requirement states I need to enter the passcode every 48 hours but I know for sure it's been longer than 48 hours since I last entered the passcode and I know for sure I unlocked my device within the last 12 hours.


I hope the issue is acknowledged as a bug soon so I can rest my mind that it's not any other kind of issue (compromised device).


-- Pete.

Oct 18, 2015 6:51 AM in response to Ric Perrott

Chris CA: How are your responses in any way "helpful"?


You attempt to give answers as though you are an authority, even when you are completely wrong. That is not helping folks, so kindly stop.


Thank you.


+1 Agree. Reminds me of Love & Logic approach to parenting -- treat him with empathy and let him figure it out on his own. We will all benefit.


This his has been a useful discussion, which will hopefully go away with iOS 9.1.

Oct 18, 2015 7:27 AM in response to 94goldenbear

I've now seen this "48 hours" message on three different days in a little more than two weeks--once on iOS9.0.1 and twice since I upgraded to 9.0.2. But actually I've seen the message a total of six times, because it always shows up on both of my Touch ID devices (an iPad Air 2 and iPhone 6) on the same day. I use both devices many times every day, so nothing like 48 hours ever elapses between one unlocking and the next. The apparent synchrony of the message on the two devices makes me wonder if it's somehow tied to my Apple ID.

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Requirement to enter passcode every 48 hours

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