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Level 1

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MacBook Air Mid 2014 but shows Mid 2013

I just received my MacBook Air yesterday, the latest 1.4GHz i5 processor, customized to 8GB ram, and after setting it up and installing/updating everything i need (took me whole night to that), I looked into "About This Mac" and it says there "Mid 2013", everything else in System Report is as per the latest model. I checked the box before I opened, and everything is also as per specification, but I would assume it should say "Mid 2014".

I'm on the phone with Apple Support as I type, earlier was on the online support chat, and they were as baffled how did this happen. They even offered a replacement but I will need to send it back. Now that I am on the phone with them, the only explanation they gave me is that, ALL the new MacBook Air's says "Mid 2013", that indicates hardware date, despite them being "new". And assured me there's no issue with it.

I argued that depreciates the value of the MacBook Air almost immediately, and I felt cheated buying a 2014 model but instead I got 2013 hardware! And since I have been on hold for 20 minutes at least, while they check. A senior advisor came on and explained, that as there were no major changes in the MacBook Air, it is still Mid 2013 model BUT the specifications are 2014.

Based on that explanation, I assume EVERY MacBook Air with the 1.4GHz processor that was released this year, should say Mid 2013. BUT if there is even one that says 2014, I believe every owner would want one. And I stressed to the support personnel that if at any time I find one that says 2014, I will refer back to this case and demand for a replacement.

So if other owners would just post your "About This Mac" and verify this explanation, for the benefit of everyone.

MacBook Air, OS X Mavericks (10.9.3)

Posted on May 22, 2014 7:40 PM

86 replies

Jun 2, 2014 8:48 PM in response to grahas

you quoted yourself on that one.

an I7 2013 is the same as a I7 2014 thats been established.

The variation is the price and the I5, not your I7

grahas

Level 1

36 points

Jun 3, 2014 4:40 AM in response to PlotinusVeritas

YUP! My question is why SOME i5 1.4 Ghz show 2014, and some show 2013

grahas

Level 1

36 points

Jun 3, 2014 4:41 AM in response to grahas

Also as YOU pointed out the WIFI is better in the 2014 models.

Chatran

Level 1

5 points

Jun 3, 2014 6:00 AM in response to Lip Seng

There are i7 2014 MBA which show Early 2014 in "about this mac", such as

http://forums.macrumors.com/showthread.php?t=1739839

post 17

grahas

Level 1

36 points

Jun 3, 2014 7:35 AM in response to Chatran

Even more of a reason this issue is so weird.

bennemin

Level 1

0 points

Jun 4, 2014 1:00 PM in response to Lip Seng

I have exactly the same problem you folks are describing....

The fallowing video shows that there are macbooks which say "early 2014" under "about this mac".

https://www.youtube.com/watch?v=V-bkm2z_K7k

Check it out at 0:45 seconds and you will see that there are models saying "early 2014" under "abut this mac"...

Jun 4, 2014 1:18 PM in response to bennemin

bennemin wrote:

I have exactly the same problem you folks

as long as the build is correct.

A digit 3 vs 4 is not a 'problem' denotatively 😊

Osirisss

Level 1

4 points

Jun 7, 2014 1:41 AM in response to Lip Seng

When I first received my 2014 macbook air, "about this mac" said early 2014 but now after a month or so and a few updates here and there it now says mid 2013. Please fix this apple 😟

Lip Seng Author

Level 1

0 points

Jun 7, 2014 9:25 PM in response to Lip Seng

A little update to the situation, spoken to a few support assistants, one of them senior support, and none of them could give me an answer. One assumed it was customized CPU, of which mine isn't and that baffled him as well. My argument was something in the machine must be from 2013, which is old hardware. While specifications are the same, it shouldn't happen. I got redirected all over, from online support chat to calls and none would offer any help and even said that this is an executive decision from the management, there's nothing he can do in his position. And I gave up.

Till yesterday, when i finally had time to check my MBA all over again, I saw 5 dead/stuck pixels on the left bottom corner, and another 1 on right bottom corner. This is least expected from Apple products. I opened a case for this, and insisted for a replacement and not repair, since mine is still new. The online chat support are unable to handle this, it can only be done through phone support Monday to Fridays.

Then it got me thinking, I mind as well just return the MBA and get my full refund. Gave up on Apple. It's really disappointing how Apple now compromises quality and attention to details. My first Mac was the white poly-carbonate MacBook with Intel processor, then I got a Mac Mini, 3 iPhones over time, 2 MacBook Airs, Time Capsule, Airport Express etc. But this is really disappointing.

Jun 8, 2014 3:43 AM in response to Lip Seng

I think you will find the grass is not greener on the other side... Apple will look after you if you ask nicely for a replacement. I never had an issue with their QC - in fact this is one of the reasons I keep coming back...

Lip Seng Author

Level 1

0 points

Jun 9, 2014 10:57 PM in response to dr.dissector

Well i am not going to the other side, just letting go this one at this point. Anyway they are picking up my MBA for refund tomorrow.

Jun 9, 2014 11:10 PM in response to Lip Seng

No worries. I am using MBA for my work (an i7 model, highest possible specs). I should have purchased something like this a lot earlier.

Take care, please let us know how you go... I think you just had some bad luck...

sse19

Level 1

0 points

Jun 22, 2014 3:20 PM in response to Lip Seng

Same issue with mine that I just bought today. It says mid 2013. I am lucky that for some reason I decided to check my serial on my apple care service before opening the box, going to apple tomorrow to return it or exchange for some 2014.

grahas

Level 1

36 points

Jun 22, 2014 4:14 PM in response to sse19

It is actually a known issue. They are actually 2014 models, some of which are being assigned incorrectly. Supposedly Apple is trying to fix it. So your replacement might say 2013 as well. There is a document the Geniuses in the store can pull up regarding the issue that is internal.

sse19

Level 1

0 points

Jun 22, 2014 4:21 PM in response to grahas

That is great to know! Thank you very much for sharing this info. My friend just got the same machine at Apple a few days ago, and her says *B* on the part #. Mine says A. The ones with *B* on the part # says 2014!

MacBook Air Mid 2014 but shows Mid 2013