My devices have been hacked. What do I do?

yep and its still not working..rang telstra and they said it is an apple issue and are awaitng a press release and solution 😟

solved - the solution suggested via lilmky2's link worked for the hijacked iPad. Now to the iPhone.

Cheers.

to clarify, in my case the iPad still 'spoke' to itunes. Backed the iPad up, then put it into restore mode:

http://support.apple.com/kb/ht1414

Restored from the backup, and the iPad seems now to be working fine. Made sure, of course, that a passcode has been installed!

why cant i just log into icloud and remove the passcode?

Okay, so at least two people are using non-local e-mail accounts, so that shoots that theory.

How about internet service providers (ISPs)? I know nothing about the available providers in that part of the world, but if everyone is using the same ISP, this could be the result of a domain name server hack. A domain name server (DNS) is a server used to convert a human-readable address (www.apple.com) into a numeric IP address (17.172.224.47). If a DNS gets "poisoned," it can contain entries that map the human-readable address to a malicious IP address.

If this happened with a major ISPs DNS in that part of the world, affected users who provided a username and password on what they thought was Apple's site may actually have provided it to hackers. It may be a good idea to use an alternate DNS for the next few days, just in case, until the cause is determined. Try theOpenDNS servers or Google DNS servers.

dal60y wrote:

why cant i just log into icloud and remove the passcode?

Because you don't know what passcode the hacker used. Or do you?

Telstra - Bigpond

I have an iphone too and to this minute has remained inaffected but should i turn off the 'find my phone' feature to protect me from being hacked?

kazza62 wrote:

I have an iphone too and to this minute has remained inaffected but should i turn off the 'find my phone' feature to protect me from being hacked?

No, I would leave it on, but change your iCloud password with a strong password and enable passlock on your iPhone.

How many use the same password that they used on Ebay? Just wondering if that breach caused this one?

I did but don't now. That password has been retired.

no i dont know the password the hacker used.

i dont use the same password for ebay and have changed it to another different password since recieving that warning from ebay

using telstra - bigpond

never used icloud, didnt even realise i had set it up

Thanks, I have a passlock on my phone all time and I consider my icloud password a strong one anyway, so I should stay safe

Husband has spent a fair while on phone to apple support this morning so they are aware of the situation. iPhone still not working though, expecting a call back in an hour to resolve this. Pretty sure it's not linked to email providers or ISP as we are on satellite broadband here.

I had a slightly different experience.

I woke up at about 3am to the phone making odd beeping noises and noticed that the screen and bluetooth were on (I never use bluetooth). On closer inspection "they" had a bunch of incognito windows open in Chrme with an attempt to reset my Amazn password, along with just a bunch of garbage sites. They'd also replied to a few (noreply) email addresses with just garbage (eg, CzTwice vs ; ).

Seems like they visited a bunch of sites from my history, but as far as I can tell they didn't do anything actually useful to them (as far as I can tell). I've since reset the majority of my passwords and put a lock code on the phone.

Whether it's the same hack that everyone else in here has been caught with (I'm in Melbourne), and I just caught them mid way through the act, I don't know, but either way there's a lot of hacking going on!

I'm off to apple store this morning, bringing my laptop, iphone and ipad. I'm not leaving until they fix it... hopefully in an hour apple will have figured it out.