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ios 7.1.2 update stopped 1/3 way in

I am updating to ios 7.1.2. It downloaded, rebooted and stuck on the Apple screen with the progress bar around 1/3 done.


I can't switch the device off by holding the power button. Don't know what to do. Please Help!!

Posted on Jun 30, 2014 10:53 AM

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113 replies

Jul 1, 2014 6:15 AM in response to KennyLiu

My update hung as well. Unfortunately, my lock/power button doesn't work so I was unable to force a reboot. I was able to find a small program for my PC called reiboot. The program let me put the phone into, and then back out of, recovery mode. Once I took it out of recovery mode, the phone was able to boot up normally. This only took a few minutes and saved me the trouble of either waiting for the battery to run out or doing a full restore from iTunes.

Jul 1, 2014 6:51 AM in response to KennyLiu

Mine doesn't seem to be working either. I did a hard reset and the update didn't take. When I tried again this morning, my iPhone shows that I need to connect it to iTunes. When I connect it to iTunes, it tells me that the phone is in recovery mode and I need to "restore" it.


Any suggestions? I don't want to lose any photos, etc on it.

ios 7.1.2 update stopped 1/3 way in

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