ios 7.1.2 update stopped 1/3 way in

For the record, I think your guidance is good modular747, but unfortunately I was unable to repower or reboot my iphone4 after a 3 hour wait. Restoring now and the itunes screen telling me it will take 3 hours. The day is lost 😟 but if this fixes the situation once and for all I'll be satisfied 🙂

Why didn't apple check this stuff before sending out the update??

A responsible company doesn't do this to their customers!

Sorry modular, I didn't mean I was having issues. I meant so many responses from others having issues.

My update took 15 minutes, OTA last night from beginning to end.

bina09 wrote:

For the record, I think your guidance is good modular747, but unfortunately I was unable to repower or reboot my iphone4 after a 3 hour wait. Restoring now and the itunes screen telling me it will take 3 hours. The day is lost 😟 but if this fixes the situation once and for all I'll be satisfied 🙂

If it's taking 3 hours to restore, you have a huge amount of data on your phone. Consider importing photos and videos to your computer.

I agree with modular.

I have all of my pictures stored on an external hard drive and flash drives. I keep only the most current family pictures on my phone. This has saved a lot of storage space on my iPhone 5.

thevisionaire wrote:

The phone stalled for hours and I'm now having to restore from scratch due to this stupid, faulty update.

Plus I just lost a week's photos, messages and memories.

I'm also now late for work.

THANK YOU FOR A GREAT START TO MY DAY APPLE.

#Apple_Has_Lost_It

Wow, what do we say about the guy who updates a computing devices without backing up first, starts an update before having to leave for work, and still hasn't understood that Apple doesn't read posts in this user-to-user forum...

Thanks -- I routinely save everything on my laptop, the cloud, and an external drive. I have over 2G of space on my phone, so not sure data is the issue.

JQ1976 wrote:

Sorry modular, I didn't mean I was having issues. I meant so many responses from others having issues.

You mean the 25 or so different forum ID's posting about this problem, out of the how many millions who've updated without issues??

What do we say about a brand that doesn't check the stability of their updates properly??

And has the power to potentially inconvenience 100 million iPhone users instantly?

LOL yes that's exactly what I mean because I was reading the negative/issue-filled posts.

thevisionaire wrote:

What do we say about a brand that doesn't check the stability of their updates properly??

And has the power to potentially inconvenience 100 million iPhone users instantly?

It's clear that it was well tested and very very very very very very very few out of the "100 million iPhone uses" (actually more like 500 million) were inconvenienced at all.

Honestly, I really don't think Apple has inconvenienced 100 million people.

Here's an interesting observation, in case it makes anyone feel better:

I manage a fleet of about 75 iPhones for our company and I decided to update a phone I had sitting on my desk that is about to be assigned to a user. I used iTunes to do the update (instead of OTA) and I ran into the same issue- it froze at about 1/4 of the progress bar filled.

Now what was interesting was that iTunes showed the device as connected, responding, ready for backup/sync/etc. Usually, from beginning to end during a firmware update via iTunes, there are various status messages and progress bars that show in iTunes. These don't go away until the final reboot that brings you back to the home screen.

So, if I had to guess, in each case where the simple reset fixed the issue there was no "damage" done. It looks like the device merely got stuck displaying the progress bar and was in fact in a safely updated state and awaiting a reboot.

No gaurantees here- just my 2 cents and observations from an IT professional.

I love Apple to bits...I just hate being punished for my loyalty when this happens.

You might be right, but sadly the simple reset fix fixed nothing for me. In fact, I've been spending the last couple hours of my day restoring backups, and losing about a week's worth of photos and videos. 😟