iTunes 11.3 freezing when refreshing podcasts

thanks a lot shiva53 - and it works - slowly but it does work, thus I will not have to get depressed due to missing my favourite BBC files which are available for a week only.

I have been using the List view only all this years (I have tried the MyPodcasts view since it appeared but found it making it harder for me to keep things nice and clean. But if Apple thinks otherwise I'll have to obey, after all I am just a customer)

whoever considered it to be smart to have that refresh button in the MyPodcasts view only must have had an especially creative moment.

It seems to have something to do with the podcast refresh. If you unplug your network cable (or turn off WiFi) before starting iTunes it will be a bit more responsive, wait for it. Plug the network back in and the CPU utilization goes back up and iTunes goes back to being completely unresponsive. It may have something to do with the number of podcast subscriptions you have active (I have 75).

I too was using list view. It does seem to be slightly better using My Podcasts view.

dear notcloudy

I spent 5 hrs on the phone on saturday with Apple support - I have sent more than a dozen crash reports - they are aware of the problem

in the evaluation afterwards I listed problem NOT solved

but since I have tried the MyPodcast part of podcasts instead of the List part it seems to work. And it seems to offer some nice features there. BUT it does in no way match my habits in selecting those files from subscriptions I want. I've tried it before it will double if not triple the time I need to go through the offerings.

which means I'll have to scale it down to a lot fewer subscriptions - but if Apple says it's that or nothing who am I to protest.

In fixing a software problem, support level one needs to be able to replicate the problem before it is sent to developers.

Apple Itunes has a mass of users - so if only one person reports a problem to them - its not as big as if a number of users start reporting the problem.

If in earlier versions users started having problems Podcasts and did not report it to Apple - this can be a problem built on a problem.

acuartero

it isn't your or my or anybody's equipment it is due to Apple's creative energies which are allowed to roam freely

somewhere I read that Steve Jobs believed in looking at customers' wishes first and go from there to the technology now it seems to me more and more that they are so enamoured by their beautiful technologies that they expect customers to adapt.

German car company Mercedes had that problem some decades ago, engineers and their love of their craft taking over - they had to fight hard to manage the turn-around

Well said! Reflecting on an earlier post, if Apple wants to know what is going on they just need to read their own support site. Not sure about anyone else but I have other things to do rather than sitting on a support line trying to get help to fix a problem that should have been fixed in testing before users discovered it.

iTunes 11.3 locks and freezes when updating on my systems with 11.3 but my machine with 11.2.2 works great. Once again, Apple fixes errr breaks iTunes AGAIN. I want to go back to iTunes 7 when it just worked. I am getting real upset that Apple cannot release a new version of iTunes without it having new problems. I suggest testing iTunes first before releasing an update. A mass beta test. Come on Apple.

mine does also when I do it in list mode which I have switched to manual with the help of the support desk to stop it freezing the whole program - in MyPodcasts it seems to work fine and has some interesting new tools and they have finally decided to give me a display in alphabetical order which might make it a bit more manageable but still a lot more time-consuming than using the list view.

I've just tried the list view - just eliminated marker - the first one beachballed endlessly but kept the program in working order on the second try it crashed.

And all in all podcast aficionados are such a tiny group and think of all that money they aren't spending in the store while listening to all that marvellous free stuff. You can't expect Apple to test or even inform their users that for the time being the list version is inoperable.

Apple has stopped loving users-only customers, they are focusing more and more on the geekily inclined ones i.e. goes back to what was its philosophy before the iPod.

shiva 53

let me hail you again - you saved me from despair

such a simple temporary fix i.e. staying away from the list modus and it is at least workable though a lot more time consuming than the list view and much to my chagrin doesn't give me the date of it, at least not at first glance.

Anyway thanks to you I will not miss any of my darling BBC stuff - and to think that 5 hours with the support help line plus running through at least one geeky advice just switching to another view did it

which begs the question: why didn't Apple tell me? neither at the support line nor in answer to that endless stream of crash reports they got from me.

here is a list of podcatcher providers recommended by German public radio Deutschlandfunk

http://www.podcast.de/software/

but as angered as I am about all that lost time trying to come to an arrangement with Apple's latest dis-improvement I doubt than any of them is better than Apple's in the MyPodcast view.

PS:

oh and Apple has two on offer in its App-Shop - both not for free ;-) - one with 3 (German) ratings, all bad, the other one apparently specialised on music costs almost 4 €

Google advertises a podcatcher for Android on the site - makes me wonder whether they also have one that runs on a Mac ;-)

This seems to work for me too. Tried it this morning, went to music and my podcasts downloaded as usual. However there is still around a 5 second delay when one podcast finishes playing and proceeds to the next. When I delete a podcast there is also a delay, then the iCloud download symbol appears and again after a 5 second or so delay it is removed.

The main thing is that instead of a 20 minute "beach ball " download process, it's back to the normal amount of time.

Thanks for the hint!

Wild Bill

since they had an update for iBooks on Sunday I did one tiny little check of the offer - they are mad - they want to dance at every party without having the dresses for it - once upon a time Apple set the agenda now they are on a me-too-trip and even disregarding/angering their long-time-customers. I switched from Microsoft and ages of experience with it to Apple after I had iTunes installed on the PC - now it is iTunes by which Apple tells me that my being content with my (2nd) desktop Mac and an iPod-Shuffle is not what they are interested in any longer.

Who doesn't run around fixed to iPhone and iPad is a second class customer, one that one can trouble with 2 iTunes inoperable episodes in less than a year.

I think I'll have a look at the Google podcatcher for Android and plan my next machine from there. It may be a lot simpler but having bought a Kindle, the one operated by buttons, I found out that life with devices not up to scratch but 1000 % self-explaining from minute one on have their virtues too.

This is a user discussion area - apple does not monitor it -- within their support site you can send them documents and dumps first.

WIth any companies support site - the problem with straight call in - is the person you get may be the wrong person for that - so you have to persevere.

All of todays user oriented systems have so many variations that support needs to know your particular setup so they can replicate the problems.

That may include how your are setup to download Apple software updates.

From the postings here it seems to be confined to people who use podcasts option - and may be automatically updating many podcasts.