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Unknown Error 1417

I just updated to the latest version of iTunes and it said i needed to update my iPod to the latest version in order to place my recent iTunes purchases to my iPod. I keep getting "unknown error 1417" and the update won't complete. Does anyone have a clue?

thanks!

Windows XP Pro

Posted on Sep 15, 2006 7:35 PM

Reply
36 replies

Sep 15, 2006 9:07 PM in response to tnstevens

Same issues here but only on one of my 4 iPods. The 60GB Video with SW version 1.1 is the problem case, same error message and tried updating multiple times. The same PC with same iTunes 7 works fine with iPod 40GB (no video), iPod Nano (4GB), havent tried iPod mini yet. It took about 19 cycles of the little flashing update bars to pass on the screen before crapping out each time. Still works fine and was able to syncronize the music if I checked no to update the iPod firmware.

Sep 15, 2006 9:56 PM in response to Charles Y Tan

Someone has come up with a working solution to this. I tried it and it works. Way to go, Griffith!

http://forevergeek.com/apple/ipodupdate_unknown_error_1417_on_itunes7fix.php

Essentially,
1. Run the update.
2. During the updating process, look at the iPod. As soon as the main menu comes up, disconnect the iPod from the dock or cable.
3. Wait around 6 seconds, and plug the cable back.
4. You should see the pop-up window pause a while, and then it will inform you that the update will complete.
5. On the iPod's screen, it will show an Apple logo screen with a progress bar. Once that finishes, the iPod should be updated.

Sep 16, 2006 2:47 AM in response to tnstevens

Try other language than English from Preferences.

Edit-Preferences-General, you see Language.

Change it from English to Japanese and click OK.

Restart the iTunes and you'll get Japanese iTunes.

Try struggle to find the Update button in your iPod Summary panel.

Wait around 60 seconds patiently while massage is saying something in Japanese. No disconnection required. Just wait until everything seems done.

Voila! Your iPod is updated.

Go to Preferences-Language in your Japanese iTunes, and choose English (5th from above). Restart your iTunes and see it's updated.

Or, just continue using iTunes in Japanese, if you find it's cool.

Sep 17, 2006 7:21 PM in response to Charles Y Tan

Someone has come up with a working solution to this.
I tried it and it works. Way to go, Griffith!

http://forevergeek.com/apple/ipodupdate_unknownerror
1417_on_itunes7fix.php

Essentially,
1. Run the update.
2. During the updating process, look at the iPod. As
soon as the main menu comes up, disconnect the iPod
from the dock or cable.
3. Wait around 6 seconds, and plug the cable back.
4. You should see the pop-up window pause a while,
and then it will inform you that the update will
complete.
5. On the iPod's screen, it will show an Apple logo
screen with a progress bar. Once that finishes, the
iPod should be updated.




omg thank you so much u dont know how long i have been tryin to update my ipod.....thank you it worked

Unknown Error 1417

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