Dear Apple,
Please stop -- just stop! -- with the tweaking. I know you're a corporation like the big boys, but you're acting WAAYYYYY too much like big brother. Here's the low down of what all these people on this forum want: 1) to purchase or upload purchased music to their hard drive; 2) to access and play this music using iTunes; 3) to not have music seemingly disappear or be removed from playlists or their hard drive without their explicit approval ; 4) to not be afraid to update iTunes; 5) to not be afraid to sync their iPhone.
Is this so much to ask?
I recently got a used iphone to replace a broken windows phone. Upon syncing the iphone to my computer, I noticed in the days that followed that music from my playlists began not playing, but appearing with this little exclamation point next to it Some was music I purchased or uploaded years ago, some was music I'd just purchased on iTunes DAYS prior. Seemed to be totally random. I panicked, and spent HOURS trying to find the music in my - ahem -- very well organized iTunes music folder. Then I noticed I could download the songs I'd previously purchased by going on the iTunes site, under my username, under "purchased" and the songs were listed there. I'd have to download the music -- music I've already purchased and already downloaded -= BACK to my computer. ***? It is continuing to happen every single day... more songs, seemingly random in terms of artist, album, dates purchased, etc. WHY IS THIS HAPPENING TO ME??? HOW CAN I FORCE IT TO STOP???
This cloud thing is a nightmare. To be clear: I have NOT subscribed to the iTunes "Match" service...ever. So why does the "cloud" just snap music up off my computer and force me to download it? By the way, when I cannot locate it on my hard drive (prior to re-downloading it), the song is DELETED from the playlist!! Argh!! SOOOO much time spent creating awesome playlists, and poof! Messed up, just like that.
In sum: thousands of my dollars have been spent on iTunes since 2007. TONS of work has gone into creating playlists with songs that are now disappearing from those playilsts when I cannot locate the file on my hard drive. And because I cannot figure out why, how, nor can I make it stop, all I can do is re-download songs one-by-one from the "cloud" as it happens, then hope to remember which ones go into which playlists, I'm totally at the mercy of chance here. It has scared the bajesus out of me and frustrated me.
The frustration has been building for while with each new "update" from iTunes. But now I have totally lost trust in iTunes. My money and time are too valuable to be abused this way.