iPhone 5 home button issue iOS 8

But what does reachability have anything to do with this? I don't follow the logic there. This is purely a software issue that can be fixed once they find the bug and push out an update. It's as simple as that. If this issue were about Reachability, then we would be seeing the issue on the 5s, and we're not. It's related to hardware because it's mostly confined to older hardware, but this is purely a software issue. Doesn't really have anything to do with new hardware.

Well, I'm thinking that a momentary contact button has two states, open and closed. When closed, a current is detected from the OS. Like Morse code, the signals are interpreted. One pulse in a brief moment means one thing and two in the same interval means another. I'm thinking that the OS cannot acurately tell whether the two pulse signal is coming from an iPhone 6 plus or not. So it might be trying to scroll an older phone, but cannot and it does weird things instead.

i think it has something to do with an other 3rd part app... 1 hour ago i deleted my emoji app and it seems that i have no longer problems... i test it now and get back to you

I Had that thought too. I have Emoji and wondered whether it was a keyboard and cause issues. I'll be anxious to hear your results.

Update I have taken my phone into the apple store today, 1st time they had seen this issue.

they inspected my home button and advised that the connection on the home were a fraction out, they have reset the button in position and I haven't had an issue since but if anything changes I will post on here. So it maybe a case of the software on ios8 is more sensitive to the correct position or something.

Apole have left a marker on my account in case the issue comes back

so after a few hours without the emoji app (i already have the smileys, so i think its now based in iOS) i had just one time the problem... before it was quite often... maybe there is one little app more i have to find.

I sincerely recommend that anyone with this issue take their phone to the Apple store. I did yesterday, and because I have Apple Care, my phone was replaced immediately. There was no consideration of this being a software bug. I have no doubt that it is an ios 8 issue, but it doesn't seem to be treated as such. Maybe there is some button recalibration that needs to be done.

It is a great idea to go to an Apple Store but only if you have Apple care. I do not have apple care and, therefore, it will cost me $269 to fix. So I will just get the 6 and quit worrying about it.

Bigtwindaddy2 wrote:

It is a great idea to go to an Apple Store but only if you have Apple care. I do not have apple care and, therefore, it will cost me $269 to fix.

While that's most likely true (I'm in the same situation btw), it's still a good idea to go to the Apple store and show the geniuses. They need to see this and understand that it's NOT a hardware issue, that it's a software one. If they can see that it was fine until iOS 8, then this helps escalate the issue so that a software fix gets pushed out sooner.

The more Apple store geniuses report this issue, the quicker it gets fixed.

I Don't have apple care, they still looked at my phone and reset the position of the home button free of charge and still my phone is working fine

No offense, but I can't believe this. I am not willing to accept that we are depending on the graciousness of the almighty "Geniuses" who, in their wisdom, will hopefully acknowledge that this is a software problem that slipped through the gates of the infallible Apple...?!

Here's why:

1. How am I supposed to prove that the issue did not occur before iOS 8? There is no way to demonstrate this in store, because depending on my OS Version (7.1.2 or 8.0.x respectively) the bug will either show or not. I can't do a before-and-after demonstration.

2. My next AppleStore is over an hour away (which is probably still close compared to others who are asked to do this). Why would I waste time that I don't have (plus gas!) on a trip that will most likely result in rejection of my request.

3. My phone was perfectly fine before this update. I do not accept that now that Apple broke it I am expected to put any further effort into this (besides filing a bug report, calling the apple support and posting here) or even pay money for a paid repair.

I have been a loyal and mostly happy Apple customer for over ten years. I was always willing to pay a premium for the good service Apple stood for. Suffice it to say that I am very disappointed. If this will not be fixed with another update in the near future, I will heavy heartedly have to consider the more than viable alternatives from the Android competition.

P.S.: Everyone always complains that you don't get regular updates with non-stock Android. But at least that means that other vendors will not break your phone with an update and then leave you to pay for a repair. That's irony for ya...

Dominic0815 wrote:

No offense, but I can't believe this. I am not willing to accept that we are depending on the graciousness of the almighty "Geniuses" who, in their wisdom, will hopefully acknowledge that this is a software problem that slipped through the gates of the infallible Apple...?!

Here's why:

1. How am I supposed to prove that the issue did not occur before iOS 8? There is no way to demonstrate this in store, because depending on my OS Version (7.1.2 or 8.0.x respectively) the bug will either show or not. I can't do a before-and-after demonstration.

2. My next AppleStore is over an hour away (which is probably still close compared to others who are asked to do this). Why would I waste time that I don't have (plus gas!) on a trip that will most likely result in rejection of my request.

3. My phone was perfectly fine before this update. I do not accept that now that Apple broke it I am expected to put any further effort into this (besides filing a bug report, calling the apple support and posting here) or even pay money for a paid repair.

I have been a loyal and mostly happy Apple customer for over ten years. I was always willing to pay a premium for the good service Apple stood for. Suffice it to say that I am very disappointed. If this will not be fixed with another update in the near future, I will heavy heartedly have to consider the more than viable alternatives from the Android competition.

P.S.: Everyone always complains that you don't get regular updates with non-stock Android. But at least that means that other vendors will not break your phone with an update and then leave you to pay for a repair. That's irony for ya...

Believe it or don't believe it, it's no skin off my back. I don't work for Apple, I'm just trying to be helpful and proactive to those wondering what they can do to help as well. But believe it or not, it's pretty much true that Apple can't help people that are just complaining on the internet. They CAN however help people much more easily and quickly when they bring their devices in and provide visual proof for the online claims. Sometimes these devices even get taken back (i.e. replaced, even when out of warranty) and sent to the corporate office to get fully diagnosed there.

Complaining about this excessively without contributing while bringing up Android doesn't help a single person here and just makes you look petulant and petty. Being proactive does help though, either through keeping this thread alive, informing more people of the issue, spreading possible solutions, and most importantly, informing Apple of the issue. How do you do that? Well, you can either call their support line (in which case you might get charged for the call if you're out of warranty or they'll have you mail your phone in to get checked out), or you can see a genius at an Apple store.

Or don't. Your choice. Be a part of the solution or don't. Personally I'm upgrading my iPhone in a couple weeks anyway, so it's not a huge deal to me, but I'd still like to get this resolved nonetheless.

I wasn't trolling, I was venting. And you clearly did not read my post beyond the parts where I let loose my frustration. As I said I have done everything possible (call in, file bug/feedback report, post here) aside from going to the store, which is not an option for me because I consider it too far a drive and too time consuming. And again, I don't know how you're supposed to demonstrate to them, that it is not a hardware problem, because I can't show them operation of the home button under both iOS 7.1.2 AND iOS 8 in the store. If I go in there with iOS 7 (which I was lucky enough to downgrade to before they unsigned it) the home button will work as designed. If I go in there after I update again, I won't be able to prove that the home button was fine under iOS 7.

If you would like to be constructive instead of calling me names ("petulant and petty"), you could help answer that question. Now that would be really "proactive".

Dominic0815 wrote:

I wasn't trolling, I was venting. And you clearly did not read my post beyond the parts where I let loose my frustration. As I said I have done everything possible (call in, file bug/feedback report, post here) aside from going to the store, which is not an option for me because I consider it too far a drive and too time consuming. And again, I don't know how you're supposed to demonstrate to them, that it is not a hardware problem, because I can't show them operation of the home button under both iOS 7.1.2 AND iOS 8 in the store. If I go in there with iOS 7 (which I was lucky enough to downgrade to before they unsigned it) the home button will work as designed. If I go in there after I update again, I won't be able to prove that the home button was fine under iOS 7.

If you would like to be constructive instead of calling me names ("petulant and petty"), you could help answer that question. Now that would be really "proactive".

I wasn't trying to call you names. I thought I was describing your behavior. Anyone who makes silly threats about switching to Android in an Apple support thread (where we're trying to get solutions with the hardware we have) is going to look a bit petulant and not very unhelpful.

Is it frustrating? Heck yeah it is. And very annoying too. We all want it to be better. And if you called Apple Support and filed a bug report, then that's awesome and very helpful. Good on you for that for doing what you can. Not everyone lives close to an Apple store to make it convenient to go in.

But if you were close enough to stop in, here's the situation as I see it, it's not your job as the customer to produce your iPhone in two states (iOS 7 and iOS 8) just to prove your point. You should be able to produce the problem to them, tell them the situation, and they should figure it out. Chances are they probably can downgrade a device back to iOS 7. Put the onus on them, they're the geniuses with much more resources than we have, as customers. If your device is running iOS 8, they should have to prove what you say is wrong IMO.

will a mac authority store fix it free? Also mine worked perfect before the update can you downgrade