error installing icloud 4.0 for PC

Well, Nothing that I have tried Works and I have done it all in every way suggested and still it will not install on my other computer. No matter what. Nothing works. Every bit of the icloud control panel is uninstalled no traces i see anywhere in computer but in control panel i see a icloud folder and it is empty nothing there no .exe nothing and it will not Delete. So i have tried and tried and tried and i do not see anyway to resolve this on the computer that i am trying to install icloud 4.0 on. I am Very very Frustrated!!! I have done completely every recommended suggested way and nothing works to resolve it.

You'll have to reformat like I did and then it will install fine on a fresh copy of your OS. Not the best solution but if icloud drive matters to you on your main pc it may be the only way.

Thanks Kurlis, this was driving me crazy, your solution works

in response to michaelfrommontgomery

in response to Kurlis

Thanks Kurlis, this was driving me crazy, your solution works

I was able to solve the problem with the following "shortcut" -

1) Uninstall iCloud 3.1 Control Panel (You'll need to log out first if logged in to iCloud)

2) Download iCloud v4.0356 manually - not Apple Software Update

3) delete all files and folders in c:\program files\ common files\apple\internet services (not all files and folders will delete - those currently in use)

4) delete all files and folders in c:\program files x86\ common files\apple\internet services (not all files and folders will delete - those currently in use)

5) Restart the computer

5a) kill any running "Apple" processes with task manager

6) delete remaining files and folders in c:\program files\ common files\apple\internet services

and delete again; finally skip the shellxxx.dll error messages . . .and ignores them . .

7) delete remaining files and folders in c:\program files x86\ common files\apple\internet services

8) Installed iCloud v4.0

amazing, I started iCloud without a reboot and everything was fine . . . . . tried this because i was so frustrated too before . . . i start smiling again :-)

Btw: I made a image backup and created a restore point BEFORE , just in case off . . . . !!

After a couple hours fighting with installers and uninstallers, I decided to go "old school". Back in the day, one could uninstall a program just by deleting it, however nowadays with the registry, dependencies, and all sorts of hidden folders and files that automatically recreate themselves if deleted, it isn't quite as easy. But faced with a wipe, it was worth a shot. So I ran the 3.0 uninstaller, which of course failed. I then deleted everything in the Apple\internet services folders (as mentioned at nauseum above) that I could. Uninstall still failed. Time for the hatchet. Did a Windows search on the word icloud and deleted every file that had icloud in the name, including all the old install directories, photo directory, .ocx file (ActiveX addon), and the like. All except the 4.0 installer that I had downloaded. Probably overkill, but what the heck. Then I opened the registry editor and did the same thing. After backing it up, I did a search on icloud and deleted every key or subkey that had icloud in it. Note that this is dangerous! Some keys manage other programs besides icloud, so you have to know when it's safe to delete the whole key and when to just delete a subkey. It was tedious work as there were probably 50 or more keys. By the time I was finished, the registry search could not find the word "icloud". Reboot and hope. Windows 7 loaded -- whew! Run icloud 4.0 installer.... Success! It's brute force computing, but I guess erasing all memory of the program worked. I guess I'm lucky I didn't corrupt anything and that icloud wasn't listed in a dependent iTunes .ini file. Worst case, if I totally broke Windows, I would have had to wipe and reinstall, which I was prepared to do. But now it's working. Best of luck, fellow Windows warriors, and yes - it shouldn't be this hard.

I have the same problem. Im betting its apple. First the mess with ios 8 then this...hopefully somebody finds a fix soon or else its up to apple.

Same trouble using Win 8.1. None of these fixes have worked for me. Apple needs to get on this.

This worked for me.

There is something wrong with iCloud 3 files that won't allowed version 4 to install, so deleting them and restarting will allow the update to occur.

Kurlis, your method worked for me on my Windows 7 computer. Thank you very much!

Rocky

Kurlis: Thank you. Your procedure worked fine with Win8.1 Pro x64 on my PC.

Yes, not all files/folders in the specified directories will delete on the first pass, but a few more were able to be deleted after the restart. Those that remain after the second deletion pass did not affect the install.

Much obliged...

same problem on my Windows 8.1 machine. I get the "you have new software" message every week and every week I download and get the install error. What with this, the iTunes 12.0 sidebar surprise, and the iOS 8.0 / 8.0.1 / 8.0.2 / 8.1 fiasco I'm wondering if Apple's quality control team have gone on a 12-month sabbatical this year.

i uninstalled the old version of icloud.. and the folders in common files, disappeared all, but i was not able to install the 4 version of icloud anyway..

i remembered to have a tool on my laptop ccleaner.exe from piri soft..

i cleaned everything tmp files and registry keys.. more than once and after i succeed in installing icloud 4

Thank you Kurlis, After several hours of unsuccessful trial and error, your solution finally worked !! Thanks again.

Kurlis suggestion worked for me too - thanks!

Getting same issue with a brand new Lenovo Yoga 3 pro running windows 8.1 64bit. Tried to do solution mentioned by jab336 but there are no subfolders for internet settings in the program files/common files/Apple folders. Subfolders for mine have apple application support, CoreFP and Mobile Device Support.