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iPad Air, iOS 8 and random reboots with blue screen

I Updated my iPad Air 16gb wifi model with iOS 8 yesterday and since then I am facing random reboots with blue screens. Is this a known issue or am I in trouble ?

Posted on Sep 18, 2014 11:33 AM

Reply
339 replies

Oct 6, 2014 3:22 AM in response to Summit70

Dear All,


Fixed issue of Blue Screen ON IPad mini with retina display after updating IOS 8.0.2.


Use recovery mode


Turn off your device and leave it off.

  1. Plug in your device's USB cable to a computer with iTunes.
  2. Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
  3. When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.

When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.

After recovery mode is completed do not restore your backup. Please reinstall your apps from the app store.

THERE ARE NO MORE Blue Screen ON MY IPAD

Oct 6, 2014 7:17 AM in response to Techno_funky

I restored my iPad on Sep 30th because I couldn't spend more than 10 minutes without the device rebooting itself. After reinstalling everything from scratch the trick had worked perfectly, I was so relieved!, but after spending 6 days without a single BSOD, sadly they have returned. They began yesterday playing a game called MMX Racing, then with Smash Hit too, these are games with a high demand on graphics so I thought may be is just this two games. But today it happened again and I was just using Safari, so definitely the BSOD is back to stay. I swear to God if they don't fix this problem I will never buy an Apple product again in my life, period!.

Oct 7, 2014 6:53 PM in response to gthe

Hey Gthe,

Thanks for asking... Apple's mail yesterday.


"Dear Mr.Birju,

Good Afternoon sir. This is to keep you informed that the concerned engineering team is still working on your case and as of now there is no reply from them. I will keep you posted as soon as i have an update.

I apologize for the inconvenience for same and appreciate your patience with this regards."

it's now about 10 days and it seems they are unable to identify the problem yet. they call me randomly from USA and ask me to send latest crash reporter log files from iTunes bk up. I fully cooperate and email them whatever they ask for their investigation. Seems like none at apple has any clue of it.

few additional findings:

  1. Found that few guys hv got a method to get rid of this prob by recovery. but I will doubt about it. because I have also recovered at 8.0 level, & It didn't fix my problem. now 8.0.2 was specifically focused on botched cellular and HealthKit bugs, (& many other). Apple nowhere addressed BSOD in 8.0.2. In fact, apple india came to know about it after 8.0.2. so there is no reason to believe that restore from DFU mode wil help.
  2. as a rule of thumb, if a clean iOS after recovery mode doesn't solve an ongoing problem than it's an indication of a hardware issue. but I'm reluctant to believe so because as per mine and other people's experience, our devices were running perfectly fine on iOS 7.1.2.
  3. So my one hunch is, somebody at apple must have messed up something huge in iOS 8... but on contrary, apple ran 2 months long iOS 8 dev beta programs since July and I don't find much info that anyone complaining about BSOD during beta testing. then how come it passed on to the public release of iOS 8.?? are you also scratching your head?
  4. I'm very reluctant to formate & recover my iPad right now as ANOTHER NEW huge bug in 8.0.2 surfaced which erases all your iCloud data when you reset all settings... apple is working day & night to recover iCloud data of these customers and certainly I don't want to loose my sleep over another new problem. I can live with few random BSOD in a day but loss of your all iCloud data? Not a chance in a million Until apple fix all these. Yes I HAVE TAKEN BACKUP OF MY ENTIRE ICOULD. why? bcos It's cloud, no one understands it!! Not even apple.
  5. About WDT timeout error: it was a known bug in jail broken devices. But mine was never & never will be. So when this issue comes to clean devices, it is pointing to four potential issues: 1. a RAM issue, 2. a battery issue, 3. An open soldering inside somewhere on Board or 4. a hard-to-fix software bug... absolutely clueless what is causing this problem. will hv to wait till apple finishes its investigation.

in summary, nothing and absolutely nothing is going to work...

  • 8.0.2 Recovery by DFU mode. Nope.
  • how about Getting an exchanged product from Apple?. probably doubtful as few people hv also complained about it in new devices ...
  • just wait for apple to fix this in future upgrade...
  • its fair to say now that iOS 8 is apple's worst upgrade in their history and it will cost them a lot...

iPad Air, iOS 8 and random reboots with blue screen

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