AirPrint issue iOS8

After upgrade to iOS 8 is impossible to print with network printers with my iphone 5s, anyone have the same problem? My friend with iOS7 use the network printers normally.

iPhone 5s, iOS 8

Posted on Sep 19, 2014 10:05 AM

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88 replies

Oct 12, 2014 10:27 AM in response to qunfromhighlands ranch

My Dell printer had the same error message with the exception of

Position : 0xdb3 (3597)


printer recognizes network --- network recognizes printer -- iphone5 and iPads recognizes printer and network --- every things seems to be working -- document shows preparing to print --- show document printing on iphone and iPad --- but nothing happens --- sometimes a URF ERROR report will print but that's about it .... Very frustrating --

i I also have a 5s which I did not update to 8.0 and it works perfect with the printer --- my fingers are crossed in hopes that the next update will be able to fix the airprint bug.

Oct 12, 2014 6:22 PM in response to ChrisJ4203

This URF error seems to be happening to several different printer brands, not just Samsung, (mybrand that no longer can use Airprint), Samsung posted some kind of firmware update as of 10/10/14.The Samsung firmware process is truly beyond my ability, and also requires router administration (also beyond my ability), so I have no idea what that firmware was for). I always know I am not the only one whose abilities go just so far. I don't understand why the printer manufacturers just don't discuss this issue with Apple. Seems like the best and most universal answer would be another bug fix to Ios 8. My abilities do include updating iOS on my iPad and iPhone, just like Steve Jobs would have liked.

Oct 12, 2014 6:27 PM in response to Etomkins

Issues with printer firmware have to be addressed with the printer manufacturer. AirPrint compatibility has to do with printers dealing with the firmware that Apple has on the phone. The list that Apple provides is based on manufactures saying their device is compatible with AirPrint. iOS updates can change features and require manufacturers to update their devices. That is what Samsung has done. If you have trouble installing their firmware, then you would need to discuss this with them.


As far as your statement that they discuss this with Apple. They receive the beta firmware before it is released so they can test their devices. If they do not update in time, then what happens is what you are seeing happen now, their printers don't work. This is not a bug in iOS, it has to do with the printers. My printer is working fine. If they make a change to the iOS to fix one printer, then others would not work. That is why it is up to the printer manufactures to work with the Apple software.

Oct 12, 2014 6:38 PM in response to ChrisJ4203

So, what kind of printer do you have (in case I am unable to figure out Samsung's firmware update process and Comcast's router administration, or wish tnot even to take a chance all that complexity)? I might rather just buy a currently compatible printer and lay low with future iOS updates. I really did buy this Samsung because it was on the list and that's how I have been printing. (I can always use my Windows laptop, though).

Oct 12, 2014 6:45 PM in response to Etomkins

I have an HP printer, C410 series all in one. Have you tried the link provided with Apple's troubleshooting for AirPrint? Includes doing a restart of your router, restarting the printer as well. However, as has been reported in this and other threads, Samsung have been experiencing issues and they were releasing an update. You say you saw that, then you need to get in touch with Samsung support for help in installing it.

Oct 12, 2014 7:08 PM in response to rbii

Now that I look more closely at the firmware, it is not for iOS but for windows. http://www.samsung.com/us/support/owners/product/SL-M2825DW/XAA. I did download it to my windows laptop, but the next process requires using a Samsung sync activity which in turn requires you to sign on to your router and knowing your router password, etc. I got blocked at that point. And then of course, resetting all your devices. ay yi yi. So, hoping that Samsung will come through with firmware that doesn't require my familiarity and confidence with technical stuff that makes me nervous Or is beyond my ability, like something I can save to a usb stick And put in my printer directly. Or, alternatively, a generous Apple upgrade that does not have anything to with bugs but instead helps people like me who are firmware deficient and have a printer made by a manufacturer who can't quite keep up with Apple. Last, if all else fails, I would but a new printer that is truly compatible with iOS 8 (and cross my fingers Ios 9 and 10, etc.).

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AirPrint issue iOS8

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