Just updated IPad 2 to IOS8 and now have no 3G service have WIFI but not 3G Says No Service at top

Just updated IPad 2 to IOS8 and now have no 3G service have WIFI but not 3G Says No Service at top

iPad 2, iOS 8

Posted on Sep 19, 2014 1:46 PM

Reply
203 replies

Sep 23, 2014 1:05 PM in response to ps1flyer

Called Apple Support today and spoke to a manager Jose Luis Herren. We spoke at length about the problem and he is escalating this up to the engineers to try and get a fix on it. He doubts it will be soon but he stated everyone will be satisfied which is Apples Mantra. I told him I use my iPad2 as a telephone with Line2 and the ATT 3G and when I travel out of wifi have no phone. He knows this is very critical to most of us and understands the urgency. Now it is up to Apple to take care of this problem. I will keep the board updated. Keep calling Apple and expressing your dissatisfaction with ios8 and the loss of our 3G. He did state that that the new iPad generations HAVE no issues with cellular connections.

Sep 23, 2014 7:22 PM in response to michaelfromhurricane

Just got off the phone with Apple. Got bumped up to a senior advisor who agreed there is an issue and that Apple needs to fix Asap. Apple has no fix at the moment. I was told to expect a phone call tomorrow in regards to an update on this issue with IOS 8/ 3G/ IPad 2. All parties I spoke to we're professional and sympathetic but my IPad is still not fixed.

Sep 24, 2014 12:46 AM in response to michaelfromhurricane

SSwitched off face time being able to use cellular service on iPhone for calls. No real difference


on another thread I saw Change from automatic cellular to choosing your provider


has worked for a few hours. A number of sleeps and wakes


got really sick of having to reboot every two or three hours.


disappointed that something so obvious and so consumer was not properly tested

in Australia on Telstra 3G

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Just updated IPad 2 to IOS8 and now have no 3G service have WIFI but not 3G Says No Service at top

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.