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Iphone 6 touchscreen/keyboard issues

Got my iphone 6 yesterday and set it up by restoring a backup from my iphone 5 (with ios8).


FIrst thing I noticed was the touchscreen immediately seemed unresponsive for example it might take several attempts to launch an app. While typing whole key presses just went missing - it wasn't just lag where it catches up.


AFter a couple of restarts the app launching has got better but the keyboard still seems to drop characters. I've turned off predictive and removed the emoji and swype keyboards. Looking at the battery usage it doesn't look like any one app is hogging CPU.


I'm pretty sure it's not a hardware fault but will try creating a new backup then restore the phone and setup as new In case it's something in the backup image thats the problem.


Not seeing lots of similar posts so clearly not a widespread issue.

Posted on Sep 19, 2014 11:02 PM

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70 replies

Sep 21, 2014 12:57 AM in response to DarranPotter

Tried lots of suggestions and having found that setup as new phone fixed it, concluded it's not a hardware issue. So the problem is related to old settings contained in the backup image from my iPhone 5.


Another thread suggested "reset all settings" so I restored my backup and just did reset on settings and BOOM! problem solved.


No keyboard or scrolling lag anywhere.


FWIW the are also people complaining about the same after upgrading iphone 5s to iOS 8

Sep 21, 2014 1:37 PM in response to DarranPotter

UNRESPONSIVE AREAS ON TOUCH SCREEN & KEYBOARD ISSUES FIXED


  1. Turn off Reachability (Settings>General> Accessability)
  2. Switch to Standard (instead of Zoomed) display Mode (Settings>Display & Brightness>View)
  3. Hard Reset

This is working (so far) as a work around. My thoughts are that the zoom feature causes the issues with unresponsive or "soft spots" on the screen.


Hope open this gets resolved in the next update. My 41 year old eyes really liked the zoom feature.

Sometimes the space bar is slow to respond (still) and I get a second letter capitalized when I doubLe tap for a period. <---it just happened there. Capital letter in mid word for no reason.

Going to try turning that off next to see if it helps and do another hard resTart. (Dammit! Did it again!)

Sep 21, 2014 10:56 PM in response to DarranPotter

I have the same problem. when i type on my phone, there's be missing letters or spaces, as if I've missed hitting some keys. First I thought there must be a bug in the IOS then I thought maybe it's because the screen is bigger and my fingers aren't used to typing on the new screen. But then I see a lot of people are having the same problem.


I think it's great that some of you guys did the reset and/or set up as a new phone and it helped with the issue. BUT I refuse to reset my phone. the whole point of having the iCloud back up is so I can restore and my new phone will work just the way I'm used to and like. resetting it doesn't make any sense. I am just hoping Apple will catch up with this common issue and fix this bug SOON with an update.

Sep 23, 2014 8:28 AM in response to DarranPotter

Hey guys I need help urgently! just got my iphone 6 and it was perfectly okay the whole day when I used it. I went to charge the phone a few hours ago and when I started using it, the sensitivity got all crazy on me. the scrolling wasn't smooth and was all laggy and it auto selects without my fingers touching the screen! Also, the keyboard messes up as I type. I need help please! I've already tried hard reset AND resetting all settings but I'm still facing this issue.

Iphone 6 touchscreen/keyboard issues

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