You are not allowed to create or update this content

I agree with you entirely. Some of us have worked to make it easier.

Adjust the format and layout of ASC Web Pages

How to improve your experience with Apple Support Communities ( ASC )

How to create a new Discussion

R

Apple doesn't have their act together with ASC 😕. Hence, I had to work with other community members to overcome apple's problems. Robert

How to improve your experience with Apple Support Communities ( ASC )

Adjust the format and layout of ASC Web Pages

I'm not following anyone. I'm just trying to post a new question and I get this message You are not allowed to create or update this content. I apparently can't even CREATE the content. And there is nothing to update because I haven't even posted the first post! Yipes! Can't ask a question on the forums.

I just tried to post a question about the Spectre and Meltdown patch for High Sierra 10.13.2 under the High Sierra forum. When I tried to post the site brought up a post I made sometime last year that was totally irrelevant to the question I was asking. When I cancelled out and rephrased my question it took me back to that same post...repeatedly.

I still have my question but no way to ask it. This has happened before but usually I just give up and google my question.

super sophie wrote:

> Um, you seem to have posted this.

Why did you even both... ****.

Oh wait, you were trying to be funny. Well done.

No, in fact, I wasn't. You said you weren't allowed to post any more. Obviously, that was an incorrect or incomplete statement. Now, you've posted twice. If you want help, you'll need to provide more complete information.

Writing an effective Apple Support Communities question

Hi. The problem you have is you aren't selecting a 'community.' At the bottom of the page, there should be a box that says this:

You have to click on the "Browse communities" button and select the community that best suits your topic. For example, if your topic were to be about "Apple music on a Mac," you would just type that into the search column, and click on the blue text that says 'Apple music on Mac" (see image).

If nothing shows up, try searching just 'apple music' or just 'Mac.'

After you click on the topic that best suits your topic, the popup window should close, and will by some text will replace it, that looks something like this:

You can actually click on the part that says 'Apple music' to see other questions related to your topic. If you make a mistake, all you have to do is click 'change.'

If it still doesn't work, make sure you fill out the 'product' and operating system. The product is simply the device you are using (iMac, iPod, iPad, iRaq 😝), and the operating system is simply the version you are on. On a Mac, you can check it by clicking on the apple in the top left corner, holding down option, clicking system information, and reading the text there. For example, my Mac is in Version 10.11.6

On an IPad\IPhone, go to Settings > General > About, and the version will be under 'version'. My version is a 10.01.

I hope these strategies work!

-MGengarOK

Left out a few important points.

Don't feel bad that you may be confused. It is way to complicated. It is how I start a discussion [ thread ].

Here is the easy way. Pick the discussion you want to post to from Turingtest2's list discussions. It needs to be a single topic list. That is you need to pick the list with a bunch of subtopics below it. In particular, a list like "Using iPhone" will work, but "iPhone" will not. .

If you see multiple discussions on the web page, you have not gotten to an individual discussion. Go lower.

This brings you to a list like.

Now, click on discussion. [ I know it's grey, but click anyway. ]

You will now see your entry panel.

You have a half an hour to complete your fist post. If you go over, please make a copy of your post and try again.

To make the post, scroll down and click on the Post button. [ Skip over all the blather between the end of the input box and the Post button. Click the Post button. ]

Glad to hear you got it sorted out. An alternative much easier way to post exists.

1 Go to the Forum you want to post in.

2 Tap Post at the top of the page.

3 Tap Discussion.

4 Write your title and question.

5 Tap Post.

Steps 1, 2, & 3.

Step 5.

We need to see a picture.

-------------------------------

How to show us a screen image. Avoid personal identification.

on the Mac you do:

command + shift + 3 Will take entire screen. You hear a click.

command + shift + 4 Lets you decide what to take. Mouse pointer changes. Move mouse to upper left corner of desire image. Hold down left mouse key where to start image. Drag mouse to lower left of where you want to stop image. Release mouse.

You will get a file starting with Screen Shot ... .png on the desktop. example:

Screen Shot 2016-09-20 at 2.27.47 PM

click on camera icon.

another window will appear.

click on Browse button

An open file panel appears. Select the file.

After selection a file, I have this screen showing.

You will have to click on Insert Image. You may have to scroll down to see Insert Image button.

Here is how I post.

1) signin

2) goto the forum list page.

Pick the forum you want to create a discussion from Turingtest2's list:

Site map of Communities and Categories

How to improve your experience with Apple Support Communities ( ASC )

Don't feel alone. Apple hasn't made creating a discussion easy. No idea why they haven't fixed this problem.

Here is the easy way. Pick the discussion you want to post to from Turingtest2's list discussions. Turingtest2 has produced an excellent set of links for navigating Apple Support Communities [ASC]

Site map of Communities and Categories

How to improve your experience with Apple Support Communities ( ASC )

Adjust the format and layout of ASC Web Pages

Good luck & have fun.

R

Yeeh, I was a to hasty. I read the thread carefully & found the root cause: I didn`t select a Category.

The following advice was really helpful

https://discussions.apple.com/thread/6545823?answerId=31412325022#31412325022

Here is how to create a new discussion:

How to create a new Discussion

Other contributors and I have observed that it is confusing and too difficult to create a new discussion around here. There are dead end "streets" around here. We have made Apple aware of this.

R

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

A "warranty" is not "Insurance" - so Apple's warranty does NOT cover theft

Your homeowner's or renter's insurance MAY - I had a Powerbook replaced at full value when stolen from my car - both home & auto insurance same company

There are lots of reason why you cannot post. I'll bet they have been all converted already.

To create a post, you have to do the correct incantations. namely,

How to create a new Discussion

R

PS. Just got a message from apple that Apple doesn't like this post. [ The red box below appeared. ] As you can see it was a false warning.