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iphone 6 plus rotation problem

I am having problems with my new iPhone 6 plus. The phones screen sometimes does not rotate when I rotate in landscape mode, and sometimes it does. It seems like a software bug, and I hope its not a hardware problem. Also sometimes the icons rotate 180 degrees [it flips] and its stuck like that for a while. The odd thing is Safari does not rotate with it. So when I open a webpage the page bottom is near the thumb sensor, but the icons are upside down. Which makes me think it most likely is a software problem, but not sure.


Anyone experiencing this problem, any solutions yet?

Posted on Sep 20, 2014 7:46 AM

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131 replies

Sep 29, 2014 4:48 PM in response to earlfromkensington

Sounds promising... I went to Compass app, and it indeed need calibrating (just turn the phone in all directions until it's happy).


We'll see... I'll post again here if it has issues still with rotation.


(for the record, this seems an easy fix - thanks! - but Apple cannot really expect all users to stumble on to this thread... Do we know if they have formally acknowledged this issue? Confirm the fix with the setting?)

Oct 3, 2014 8:53 PM in response to hawkI07

So my phone had been doing this with increasing frequency since I got it. At first I thought some of my apps didn't support landscape and then I thought it was just a calibration issue. When the phone opened the home screen upside down and nothing could fix it (except for time or a restart) I looked up this thread.


User uploaded file


I tried calibrating the compass and that lead me to discover this - this is what the phone thinks is level. It's obviously tipped and angled in order to get the crosshairs aligned.

User uploaded file

User uploaded file

Here is the "horizon" level but the phone is tipped at 45°.


User uploaded file

This is the phone sitting on a level surface.


So in my case resets, recalibrations and what not didn't seem to have any direct effect. It would come and go and so I took it to the Apple store where they looked at it and then said they'd never seen anything like it and replaced it. I think it was a sticky or faulty gyro although I thought there were two working in combination so I suppose it could be software if they aren't working together correctly.


Anyway, I got a new phone and so far so good. If you don't hear from me again it's fixed.


Gregor

iphone 6 plus rotation problem

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