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Iphone 6 cellular data not working on prepay go phone service

Cellular data does not work on iphone 6 with Att pre pay go service for some reason. When I use this same sim card in iphone 5 data works just fine And if I use my wife's post sim in iphone 6, data works as well. So, I think problem is with combination of iPhone 6 and att prepay go phone. Went to local att store and called technical service as well but they had no clue. Please let me if you are having the same issue of know how to fix it. Thanks.

iPhone 6, iOS 8, Prepay go service

Posted on Sep 20, 2014 7:17 AM

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34 replies

Nov 9, 2014 9:29 AM in response to Gaps.Mike

Thank you it does help me. I ask the att tech support to read this post

then she knows what to do. She said she adds the APN setting into my account.

Please ask your ATT tech support to check on the APN setting in the account

beside the "NXTGENGPRO" checking.


now my goATT iphone 6 has data and works fine.


Thank you Mike for your post.

Jul 7, 2015 5:06 PM in response to docsanjay83

Another workaround that helped solve my unlocked T-Mobile iPhone problem on AT&T's prepaid network was this:


Go to Settings/General/Profiles and delete any configuration profiles you won't need.

(Previously I was in Japan and China, and one of the carriers required me to use a configuration profile and that was somehow blocking the phone from using the AT&T data configuration)


Steps I took:

  1. Turn off Cellular data
  2. Delete unneeded configuration profiles
  3. Turn on Cellular data
  4. Works.

Iphone 6 cellular data not working on prepay go phone service

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