iPhone 6 "Restoring from iCloud Backup" forever

Hi folks,


My iPhone 6 spent many hours retrieving my apps when I first set it up; in fact the next morning I had to coax it along by tapping on a few of the not-yet-downloaded apps in order to get them to fully download. But I think they're all here now, and all my data seems to have arrived as well. (This was all via WiFi, not through a cable to iTunes.)


BUT


The iPhone continues to say "Restoring from iCloud Backup." It's been two days so far. This morning I plugged the phone into and used iTunes to trigger an iCloud backup. (No backups had occurred with this phone yet, and I feared they never would be since the phone thinks it's in restore mode.)


Even after my backup was complete, the phone STILL says "Restoring from iCloud Backup."


Help?

Posted on Sep 21, 2014 10:33 AM

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Question marked as Top-ranking reply

Posted on Nov 4, 2017 7:44 AM

This fixed it!!! I had to undo a few additional things:


I went under settings and looked at all the programs that were backing up to iCloud and unchecked all the ones i never used:


-Keynote

-Pages

-Numbers

-Game Center

-Garageband

-any other app that was an apple default App

I opened each of the apps, and then made sure to deselect the backup to icloud. As soon as I did this, my phone completed the iCloud restore that had been going on for three weeks!

189 replies

Feb 1, 2015 12:29 AM in response to Yefchak

if you leave your phone connected to your computer it will complete, I had the same problem, iCloud restore took for ever , because one of the download (my voice memos) could not complete!! i think it needs to be connected to be charged too, any how, although you can restore most functions of the phone over the cloud eventually you need to leave it on connected to your computer for a while. good luck.

PS I hate going to the apple store it is very frustrating, great product, very bad culture! those geniuses are not.

Mar 10, 2015 6:18 AM in response to vcoffman09

This is it! I just started opening all of my apps, starting with the Apple ones that you can't delete. One of them, Podcasts I think, started downloading something when I opened it. After opening all of the Apple apps, I put the phone to sleep and woke it up again and that "Restoring from iCloud Backup" message near the bottom of the screen was finally gone. It let me download the iOS update right away.


Thank you, vcoffman09!

Mar 17, 2015 6:59 PM in response to Mittit

Hello, I had the same problem. i'm trying to recover data from my iCloud backups. I would like to get my pictures/videos back to my hard drive.


I found an application called "iPhone Data Recovery". I was able to extract the files, but the files somehow can't open in my iPhone. Has anyone gotten to extract their files and able to transfer them successfully?


Regards

Mar 24, 2015 1:56 PM in response to Yefchak

In my case it was stuck downloading the apps, not after. Many of them still "Waiting" in black. One was downloading without advancing... I paused it thinking that was the problem. Then I couldn't "un-pause" it... I couldn't erase it. it was stuck for hours.


I went to the app store, then "Purchased", then in the list I re downloaded the one paused and stuck. Then a few more that were waiting... this unlocked the whole thing and all the remaining apps started downloading.


BUT... those that I re-downloaded from the App store didn't bring the original data from the ongoing back up. I was lucky I didn't need it. But for those apps which I was interested in the data I just waited...


REMEMBER: never erase and re download from iCloud. Not even games you believe they keep the data in the Game Center. Erase and reinstall ERASE the data too. Unless it's Dropbox, Evernote... any cloud based.

Mar 25, 2015 11:56 AM in response to Yefchak

I tried tiresome from back up from my iTunes back up on my replaced 5s and all my apps didn't get reinstalled. I called apple care and they had me just update the software, which is weird because I thought I did update the software when I went to restore from back up. But it worked. ALWAYS back up your phone using iTunes. iCloud does not back up everything. It even tells you that

Apr 1, 2015 5:50 AM in response to Yefchak

I had the same issue as a lot of you when I upgraded to the iPhone 6 and restored from a back up of my iPhone 5. Evenually I cancelled the restore from back up as all my data seemed to be in place which was fine.


The issue I have now is that I can't back up my new phone, its been a couple of days and no automatic back up and when I try manuallly it says 'Backing up' 'Estimating back up time' but after a few minutes, nothing and it's back to 'Back up now' 'Never backed up'.


Anyone else had this, or any ideas on what to do?


thanks

Larua

Apr 7, 2015 4:31 AM in response to Yefchak

If you had the backup file on your computer it might be possible using 3rd party software to extract the app data for a specific app from the backup and copy it back to the iphone (for example, see http://www.techsummary.in/windows-software/how-to-retrieve-icloud-password/msg10 092/?topicseen#msg10092 ), however this wouldn't be possible if your only backup is in iCloud. As far as I know there is no mechanism to do anything other than restore the entire backup from iCloud.

May 14, 2015 6:34 PM in response to kbklassen

From what I see a part of the restore is the restoring of all the songs etc that are in the cloud to the phone.. Old Pics etc. What apply should do is make an app so we can at least see what the backup is on so we can see if it is really stuck or not so we know where it is at. Or just give us access to see a log of the restore process.

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iPhone 6 "Restoring from iCloud Backup" forever

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