iPhone 6 Plus Keeps Crashing PLEASE HELP!

I posted +/- 20 pages ago that my iPhone 6 128GB Messages app would crash ~50 times+ a day, and many other apps would crash intermittently whenever I would use them.

I updated to 8.1.1 and my Messages app has since crashed maybe once in the past 3 or so weeks. I updated to 8.1.2 around 4PM yesterday and have not had an issue yet. FYI I am currently sitting around 40GB of memory used.

I will likely still try to get a 128GB i6 if they start producing them with the other memory in these models..

Good luck

I cannot make a FaceTime call without crashing my iPhone 6 plus 64 gig. However, after the crash I can actually make the FaceTime call. I also hear, so often, that reinstalling with the factory fresh configuration and adding your apps manually fixes the problem. Basically blaming it on a corrupted backup. One has to wonder how so many backups became corrupted? Rather than Apple forcing so many users to do a clean install, wasting so much time to do so, you would think that Apple could create a program that cleans up any kind of errors In your data. All that said, I've heard many reports of people doing clean installs and still suffering problems.

ON the FaceTime problem: mine was doing that before I updated to 8.1.1 but I realized before that if I closed the FT app and made calls through the FT app it typically worked. If I tried to FT through the regular phone app it hardly ever worked. I got into the habit of closing the app after I was done every time pretty easily.

I have not had the problem with either update.

Did anyone ever manage to get their blue-red screen dead iPhone 6 Pluses to get fixed instead of being replaced with new devices ? My 6 plus is now completely dead and i gave it to my service provider here in Helsinki - Finland and the person who took my device at the service shop told me that their repair service could probably fix my phone.I thought fixing iPhones with red-blue screen was impossible to fix.

Anyway,i will hear back from them in two weeks.

Probably I am wrong, but I came to this conclusion.

I think we have two different situations:

1) Phones with defective NAND, which crash causing colored screens ---> hardware defect, no way to solve that with updates.

2) Other devices that do not have the "bad" NAND (like mine), which crash with the screen with the apple for 3 seconds ---> simple software problem ( problem completely different from the first), probably fixable by software

Yeah I haven't experienced this colored screen crashing yet. My phone just runs really low on Free memory all the time and crashes whenever I open an app, app switcher, or even the lockscreen and hits the black background/Apple logo for a respring/restart

I have an iPhone 6 128Gb and all of a sudden I have placeholders in iMessages as well. I haven't been able to read through this whole thread yet. Is that a symptom of anything major or did I just have an odd bug? The pictures and videos do show up on my iPad and MacBook Pro. They were on my phone, then they disappeared.

Some positive news.. after updating to 8.2 beta 3 my springboard started to crash again. I was able to replicate the issue at the genius bar and they replaced my phone. I was hesitant, but it's the only thing I haven't done yet and wanted to confirm it wasn't hardware. As soon as I got home the same issue started to reoccur. Any case I have an open ticket with Apple and working with the beta team.

Take it for a grain of salt, but my lead tech has been great keeping me updated on the issue. The developers are well aware of the issue and trying to have a fix prior to 8.2 official release. They are requesting all the reports they can get to squash it once and for all. I have given them my diagnostics and they have a few others including those that are getting the red screen reboots... however they are asking for all the reports and diagnostics they can get. I suggest calling Apple and explaining the reboots so you can send your diagnostics to assist.

My case ID is: 716775069 if you need a reference.

I hope you are right, though I have spent too many hours with them and nothing accomplished.

To recap, do you have a 6 or a 6+?

128GB?

How many Apps do you have installed - and how much memory free?

Thanks.

With all due respect, I have searched the last 27 pages.

You have posted twice about installing new beta IOS and not having a reboot after several hours or days....

You even posted 2-3 weeks ago that you took the day and reinstalled from scratch - with 906 Apps - and it solved the problem...

Yet everytime, you end up back here in the same place....an iPhone that crashes.

As thus, I will wait until it truly is fixed before I believe it next time.

Actually the problem reoccurred after installing 8.2 beta 3.. However with all do respect...If you're not part of the solution..you must be part of the problem. while going thru 27 pages do you find time it to call Apple and send in the diagnostics?

If you will read back you will find I have dealt with this issue for 13 going on 14 months with Apple, including multiple cases and opening up my backups on iCloud to Engineering - as well as offering to send them the actual unit that will not stop rebooting, despite countless reinstalls and restores.

You have been dealing with it since early November when you posted you wanted to go to Home Depot, get torches and burn down Apple after you first experienced it.

I have spent more time on the issue with Apple than the time that has elapsed since you had your first issue.

It's the same issue with all 128GB iDevices, having been verified using multiple iDevices.

iPhone 5 and iPhone 5s 64GB work fine from same iCloud Restore. iPhone 6 and 6+ with 64GB work fine - while 128GB devices has the same issue as the iPad and others described early in this thread.

iPad Air 128GB has had issues since purchased going on 14 months ago in 14 days - identical setup to that above. iPad Air 64GB and iPad Air 2 64GB both operate fine with same iCloud Restore. iPad Air 2 with 128GB has the same issues.

iOS does not matter. 128GB is the common factor.

The issues which this thread is intended to refer to specifically relate to to the 128GB iPhone 6 Plus. I think this is getting lost in translation - you cannot have had the problem of the iPhone 6 Plus repeatedly crashing for over a year as it hasn't been out that long.

It sounds like you have problems but not this one - that's how it seems to me anyway.

I am still facing daily crashes where there seems to be a memory issue; notably when opening BBC news articles or other pages with lots on them linked to or in social media and also when using the accessibility features. The keyboard also 'disappears' sporadically requiring apps to be restated to resolve.

From a non technical standpoint, it seems that shifting suddenly from a low memory using duty to an intense one (eg activating zoom) rapidly causes the problem.

Sent from my iPhone

Ok, I get you, but maybe what we should do is start a new thread that clarifies this.

The title of this conversation and initial posts relate to iPhone 6+ issues.

What you are pointing out is that these are issues affecting all iPads and iPhones equipped with 128gb memory.

This is likely because Apple has used different flash memory on the large capacity models - they appear to have tried to resolve it via a few software updates but it remains.

Officially however - as you again point out, the problem has not been officially acknowledged by Apple as tends to be their way.

This thread seems to be going nowhere though, as pages and pages of responses are just confusing.

Should we start a new thread, something like '128gb ipad/iphone reliability issues'?

Sent from my iPhone