iPhone 6 Plus Keeps Crashing PLEASE HELP!

*UPDATE* I just had a reboot when I used search to look for an app i have installed which did give me the feeling something is wrong with synced apps. I did a search for the "moneywiz" and i presented me "1password" but with the MoneyWiz icon! Right a second after that it rebooted the phone (or perhaps just a respring as it restarted rather fast.)

- I've been an iPhone user since the iPhone 1 (then 3g, 4S, 5 and now 6 plus) and I never experienced these kinds of bugs with any "finished" apple product. Also developers at my job complain about it as well as the xcode experience which they feel proves that apple really doesn't give a sh*t about developers given that they feel it's acceptable to have to deal with xcode on a daily basis. The find the difference especially painful when they see how well google is doing treating developers with good working software that's user friendly, consistent and basically just makes sense (xcode developers' words, not mine.) - Shame on you apple, time to set things straight or clone Steve Jobs, because this would not have happened under his supervision (at least not the user facing parts)!!

I have an iPhone 6 64g and I'm having the same problem. (The screen going Blue or Red and then restarting itself.) I first thought it was the iOS 8.02 update that was messing up my phone, so i reset it back to iOS 8. The problem was still happening so then I factory reset my phone. I proceeded to use an iCloud backup that was from my iPhone 6 and ONLY my 6. There were no previous backups, only since I had the phone. So obviously it doesn't matter about your backup from your old phone it doesn't mean anything. I tried letting my phone die and keep it off and various things but it still happens. Has anyone fixed this or is the only way to wait on another iOS update? Although it doesn't seem to be an iOS problem but a hardware problem.. Taking it to the Verizon store today.

I had to get it replaced yesterday after a week and about 30 restores and then set the new iphone 6 up as a new phone (not from backup). The guy in the apple store said it was a hardware issue. I think it was a combination of that and software because the first time I restored the brand new phone from back up, it started constantly rebooting. Not quite the same as the old phone where it red screened and stuff, but I do think one of my apps just did not like the new OS. I have had no problems (knock on wood) since I replaced my phone with a new one and started from scratch. The only problem, of course, is the loss of time and some data from some apps setting it all back up again.

I bit the bullet and reinstalled my iPhone 6 plus and did not recover from a backup (after 4 failed attempts with recovering) and I haven't had a single crash anymore.. It's a major setback having to reinstall and setup everything again, but on the bright side, it does clean up nicely! Glad the hardware isn't the problem though.

oh, worth noting, before i had some apps that wouldn't even run (like Sygic) but that is also fixed after the full clean start..

UPDATE: After restoring the phone to factory settings, I still experienced the problem of random reboots. After taking it to the Apple store, they replaced it immediately. I have since restored the backup from my iPhone 5 running iOS 7.2 and had no issues with the new phone. It must be hardware related.

An update on my case. Im still not sure if its a hardware issue. Below is a playlist with videos of the stuff that has been happening to me.

https://www.youtube.com/playlist?list=PL2IRgj-UZuSu3uzvrzk42z-FS0Qg3OeAg

Yesterday ATT did some sort of reset of my phones my signal/account. On top of that I noticed that even when I set up my iPhone as a new phone when I went into iCloud settings I had my iPad backup and my iPhone backup, but my iPhone backup was way to big (1.4GB) for being a setup as a new iPhone (wasnt it supposed to start a new iCloud backup for this device from scratch?). So I looked at what was in the backup and it had ALL my data of my previous phone, even though it did not actually restore the apps or page/apps layouts since I chose to set it up as a new iPhone. So I deleted the backup (it took a while because it said it was in use???) and started with a fresh backup which only took about 40MB.

Today the iPhone hasn't crashed once. I'm still quite puzzled though. Was it a combination of what ATT did and what I found out about the backup or is it fact a hardware issue. Time will tell I guess.

I'm confused because yesterday before ATT did what they did and I deleted the backup I set up the iPhone as a new iPhone and didn't even add my Apple ID, so there's no way it could tie it to my backup/data and it still froze on me at some point (so maybe ATT was at fault there?).

😕😕😕

Same problems here. iPhone 6 64gb. Restored from a backup through iTunes. It started doing it to me on day 1, I took it back to AT&T and they had me hard restart it, and told me to bring it back if it happens again. It went almost a week without any problems, and it started doing it to me again a week ago and has been going on now ever since. I read this thread the other day, and thought about restoring to factory, but am a little resistant and kind of upset that I would have to do that. This is my fourth iPhone and I've always done it the same route every time I got a new one. Anyways, just wanted to chime in to let everyone know there's more of us. I am going to try AT&T again when I can this week.

I Am having all the same problems as everyone else ie: leg crashing rebooting ext. But also cannot load any of my songs from my iTunes library. I have an appointment on mon with Apple genius to have a look into this.

Spoke to soon. I had blue screen during the morning and after that I had random restarts when accessing the camera or trying to unlock my phone. Mail app also crashed alot or did not respond at times. At this point I dont think theres any doubt this has got to be a hardware issue, at least on my case.

I'm having the same basic problem - iPhone 6 Plus, 128 GB, crashes when switching apps or, today, when listening to podcasts in Downcast. I set up the phone by restoring a backup taken in iTunes from my iPhone 5.

I'm running the latest released version of iOS. The phone crashed a lot in the first few days, then settled down until today's crash while I was listening to a podcast.

When it crashes, I get a black screen. The phone is unresponsive for a few minutes, then usually comes back to a locked home screen when I push the power button.

I don't know if the problem is with the hardware or software (or both), but seeing all these comments, I suspect hardware.

Hope Apple's paying attention.....

I Did what they said to do in the first Post. Erased the entire phone. Started out and set up as new iPhone. Only one crash in 3 days. When I was getting a couple an hours. It's a pain I downloadEd all my pics to my computer and started from scratch. The old OS is not compatible with this one.

HELPPPPPPPPPPPPPPPPPPPPPP !!!!

Fui estafado por Apple. Vivo en Argentina. A fines del mes de junio compre en Miami un iphone 5S. Hace unos dias al bajar al actualizacion IOS 8 , el telefono comenzo a funcionar muy mal. Al intentar bajar la actualizacion 8.0.2 para restaurar el telefono por eI I tunes, el telefono dejo de funcionar definitivamente. Aqui comenzo la cuestion. Comunicaciones interminables con soporte tecnico en Mexico y USA. El telefono no funciono mas. Genere multiples reclamos y todavia sigo esperando una respuesta. La atencion es muy mala. Nadie se hace responsable. Es de un telefonoa otro , musica, a otro, mas musica y nunca una respuesta util e inteligente.

Llame hoy otra vez y me daran un TURNO para atnederme para el reemplazo del equipo.

Es una verguenza la atencion al cliente y el servicio tecnico de un producto defectuoso como el IOS 8 el que curiosamente en menos de una semana ya sufrio dos actualizaciones o parches por lo monumentales errores que tenia.

Aviso esto para las personas para que esten atentas y reclamen sus derechos como consumidores frente a esta empresa que no tiene la minima calidad de atencion para con sus clientes/usuarios.

Alejandro

Same reboot nightmare here. Two brand new iPhones 6 (128GB). First iPhone works without any problem (for 5 days now). Second iPhone reboots 20+ times per day. During a phone call, when you press the Home button, etc. Both iPhones are running 8.0.2. We have a Genius Bar appointment on next Wednesday. Very frustrating situation.

I finally made an appointment at the Apple store the other day, I guess it was on Thursday. Before going in, I managed to get a video of my phone crashing, and showed it to the tech that was helping me (cause I knew it wouldn't do it while I was in the store). He immediately went to work on getting me set up with a new phone without any further questions, and aside from the wait to be seen (even tho I made an appt), I was out the door with my new phone no more than 10 minutes after I showed him the video. Said he had seen something similar on another phone, but hadn't seen anything exactly like what mine was doing.

I know that the Apple store can be a nightmare, and for me it was the last resort, but if your phone is crashing a lot, I highly recommend booking an appointment and getting it taken care of. I haven't had an issue yet, since.

Here's what mine was doing:

http://youtu.be/DfyEgaO1pBs

I have tried numerous fixes now, as reported here.

Zoom on & off.

Fresh restore.

New backup created from old phone, and restored fresh.

Nothing works. Still crashes every 0-10 minutes in use. I have had perhaps 20 crashes today in occasional use.