iPhone 6 Plus Keeps Crashing PLEASE HELP!

Where did you get it? I would love to try it out since Im still waiting ATT or Apple to replace my POS 6 Plus.

I have owned Apple products for a few years and thankfully I have never had any issues with any of them until this point. My experience as a customer (trying to get get this resolved/replaced) with Apple has been terrible. Worst experience ever. This has cost me alot of time and money. 😠

I did the 8.1 beta 1 update, but once I tried to do the beta 2 update over the air (WiFi) after the verifying stage my phone restarts and its put automatically in Recovery mode. I tried a second time and the same thing happened.

This has got to be a **** hardware issue. **** you Apple.

Yeah, me too man, something is really wrong with the 6 Plus. Going to the Apple store this afternoon. So far I have tried:

Restoring from DFU to 8.0.2 = red of blue screen crash

Restoring from DFU to 8.0 = red of blue screen crash

Setting up from iCloud backup = red of blue screen crash

Setting up from iTunes backup = red of blue screen crash

Setting up as new phone = red of blue screen crash

Yeah, so I got nothing. I had to take my sim out of my new iPhone 6 Plus and put it back in my 5S just so I had a working phone today. Help Apple :\

Oh, also this is on a Silver AT&T 6+ 16GB

Yes, mine is crashing repeatedly if I try to things in Settings in particular. Clicking Wallpaper in particular always crashes it.

It also crashes just sitting on my disk without me even touching it.

All of you having crashes, I presume you all have a lot of apps on the phone? I have 1,100.

Is anyone having crashes but has fewer than 750 apps installed?

I was having the same problem. You need to set up as a new iPhone and do not restore from iCloud. It's a pain because you have to download everything and set it all up again. But it may fix the problem. I was experiencing blue screens, unlimited crashes, etc........ Do not restore from backup. If you read The initial post this resolve the problem for many users

Yes, I am crashing with no apps on the phone. Right after I restore from scratch, as soon as I try to do anything like restore from iCloud or download apps it crashes. Repeatedly. Ad nauseum.

No apps, plain vanilla DFU mode IPSW restore in iTunes -> setup as new phone *crash* back to first setup screen again. Tell it new phone *crash* repeat.

I had a 128GB iPhone 6+ (t-mobile) that was delivered to me on sept. 19th... I too was having random crashes. Mostly springboard reboots. I thought maybe it was just software related. I flashed my iPhone and set it up as a new iPhone on a couple of occasions and it still randomly had issues. So for me, it wasn't tied to a backup/restore.

Couple days ago, I found a dead pixel on my iPhone and had the genius bar replace it. My replacement iPhone is a completely different story. I have yet to have any issues at all with it. It was initially loaded with the stock 8.0 that all the first 6+'s had. I updated immediately to 8.0.2 and proceeded to set it up as a new iPhone from scratch and haven't had a problem yet.

I've not yet tried to track down if there are any differences between the iPhone I had and my replacement one. In the past, there has been different components used in any given model of iPhone. Chips that are essentially "the same", but different vendors. If I track down anything, I'll be sure to post here. This could explain why some have issues?

I'd still say that most issues that are just annoying reboots will likely be fixed via a coming iOS update (maybe to account for problematic components - this has happened before - there are ways for software to fix some hardware issues). But if you have "<insert colour here> screens of death", I'd definitely take it in to an actual store. Apple has always been good about making people happy (I've NEVER had Apple refuse to take back an iPhone that I've had a problem with since 2007 - and I've had quiet a few). I know it is frustrating to take the time to go, but I'm betting that if you do make an appointment at the genius bar Apple will make it right for you. Skip your carrier and go directly to apple too (it doesn't matter if you ordered through your carrier).

Add me to the list of those having problems with the iPhone 6+ 128 GB model. Phone was installed as a new phone and I manually copied about 1100 apps. Phone will work fine for a few hours, then starts rebooting. Same apps on my iPhone 5 with no problems. I open up a folder and run an app and the phone crashes. Is this an issue that Apple is addressing, or should I return the phone to my local Apple store?

Take to an Apple store. Just had mine inspected by a genius bar rep (iPhone 6 16gb AT&T iOs 8.0.2). He did not even look at the screen - just noted down the serial number and IMEI and said it would be replaced in a couple of days. Very frustrating. No loan phone offered. Must be a hardware issue. Probably a batch of defective phones delivered without adequate quality control from an assembly factory in China.

I was having the same problem (as I posted earlier). I got a replacement phone Monday, but started getting the same problem again a day later. It could be a hardware problem - but that's unclear. FWIW, I have >750 apps installed, so I'm thinking of deleting a few to see if that changes anything.

I cannot stress enough how important it is that all of you report the issue to Apple technical support. Insist on deal with a Senior Advisor.

I am dealing with a dedicated senior advisor regarding my issue. He is one I sent my crash logs to. He is also the only person I now deal with about this issue - saves having to repeatedly explain the problem to new junior advisors who will simply run through the standard trouble shooting script with you. He is also the person who is liaising with the iOS software engineers.

The other thing is that if you have your phone swapped out for a "new one" at an Apple store, you are getting a refurb device (like my phone when it is returned to Apple, will be check and given to someone else).

Dealing with Apple support at a senior level means you can ask for a BRAND NEW factory phone to be sent to you, from China.

Apple have not had many of these reports at that level. My advisor was unaware of a single similar complaint to mine.

Something new happened.

I was out tonight and suddenly I got a message that my storage was full. Its a 128GB iPhone Plus. I only had about 1.1GB on my photo roll and 2 pages worth of apps, but the free space was at 0 😕. I'm sure I was using about 15-20GB or less. I tried doing a reset to see if the free space went up, but the iPhone once again is stuck on an endless loop.

I'm on the phone once again waiting for an agent. I'm sure they wont be able to help me and I will have to restore once again from iTunes losing all my latest messages, calls, etc. This is such a pain. Apple has really dropped the ball with this. I have been an Apple user for a few years now, but this situation has really hurt my respect for Apple. They have done a **** poor job of fixing/replacing my iPhone and the overall handling of the case.

😠😠😠

I consider iOS8 to be the worst tested, and most bug ridden release of iOS ever. Extremely poor performance by Apple.

And just for the record, as a Windows 7 user, I can honestly say that the worst software I use on my PC regularly, by a VERY long way, is by Apple - iTunes!

It will be same for many Windows PC users, ensuring a wonderfully negative first experience of Apple software for them, and ensuring they never want to buy a Mac.

My iPhone 6 Plus 64GB reboots itself at least once every other day. I'll usually be switching apps and suddenly I get the Apple logo like it's restarting, but it returns fairly quickly to the lock screen making me think it's not a full reboot. This has been happening since day one, but I figured it was a problem with iOS 8. I had hoped 8.1 would fix it but it still continues. I've seen this happen on my previous iPhones every so often, but this is definitely the most frequent I have seen it. I have to believe it is a software problem so I'm not going to try to take it in. I just hope there is a fix soon.

Similar situation - iphone 6+ 128 GB restored from previous iphone 5S, 10GB free, > 700 apps. Resprings once or three times a day, usually when using notifications but sometimes in apps or sometimes at home screens. Once did a hard reboot but mostly back up and ready in about 20 seconds. Figured it was a general IOS problem but seems to be something specific.

Would have apple switch the phone for me if I thought it would solve it but doesn't seem to be a general consensus. Will try apple support and see what they say.