No incoming message sound when locked - iPhone 6, iOS 8

wow this helped me!! Thank you... it does seem to have something to do with my bluetooth!!

At least now maybe I can get it figured out!! thank you!!

Ok I had tried EVERYTHING I'd read here and was going CRAZY.... I have the apple watch so I HAVE to have bluetooth on but I found turning off Bluetooth for some reason made it work... I got text tones even when the phone was in lock...

so I went back and did what several people had said about "do not disturb" but mine was never on..no green showing it was clearly off....HOWEVER I noticed it did have a time set to not disturb me.. so I sat it to 10:00pm to 10:00pm.... never dreaming that work have an impact... but it did...

now I'm back on bluetooth and it seems to be working just fine.. I'm getting tones while on the lock screen...

Hope this helps ......

Well that was a short lived fix..... after using the Bluetooth in my car (car stereo) once again no text notification sound when receiving a text....

and so far I haven't figured out how to get it back on..... what worked yesterday didn't work today........

Come on Apple this is ridiculous..... you KNOW there's a problem..... can't you PLEASE get this fixed.....

Us Apple users tend to be very loyal, even in the face of others proving that Android can deliver .....

Help us out, when you KNOW something isn't working.... fix it!

BTW.....

For me it's definitely in the bluetooth, because if I turn off my bluetooth it works and I get my notifications again.... but I can't just turn bluetooth off because I use an Apple watch, which has to have bluetooth on to work with my iphone........ total BS! If I have to give up my hands free radio or my Apple watch..... the watch goes......

Also, the reason for me posting so many times is in hopes of helping the next person reading these post looking for suggestions....

I have a 6s and have tried every solution on this page to no avail. All the settings are correct. The odd thing is that the notification sound happens when I am on the main message page only. There is NO sound if on the conversation page, home screen, another app, or the phone is off. HELP!! I am missing some really important messages.

Ok so I just joined the club on this nonsense no-sound on text message.

so the settings Do Not Disturb to a 10:00pm to 10:00pm (leaves my watch on constant Do Not Disturb) does make the sound back on iPhone and now I don't get it on my Watch!!! it's a vicious circle!!!

calling Apple support on this and I think everyone should do the same if we want this to be fixed in iOS as this is clearly a bug and there is no magical settings to make it work properly.

Ok just hung up with Apple support, in a nutshell it is "by design" that only one device rings...

if iPhone is locked (black screen), Apple Watch will ring

if iPhone is unlocked, both devices will ring

if you're not wearing the Watch, Phone will ring

if you turn off Bluetooth, your iPhone will ring and your Watch will... wait you need Bluetooth...

if you don't have an Apple Watch or you're not wearing it you shouldn't have any problem...😝

Tek guy said LOTS of people are complaining about this so maybe on iOS 9.1.0.0.0.0.0.1 we'll get it!

I am having this issue too and it's really a problem. Does Apple Support ever respond to these threads? This is a major bug. I have an iPhone 6 Plus as well and started having this issue when I activated a scheduled Do Not Disturb. I noticed at the bottom of the Do Not Disturb screen there is a setting related to sounds: "Silence: Always [or] Only while iPhone is locked." There are no other options (you must check one or the other), so clearly the silence feature is only supposed to be active when Do Not Disturb is in effect (scheduled or manual), but it seems to be active all the time instead. I toggled Do Not Disturb off and on. Restarted my phone. And tried a host of other combos to see if anything would work. Still do not get message alerts when my phone is locked. I will probably just unlock it for now, but that is a major security risk. Apple needs to resolve this issue. Going to make an appointment at the Genius Bar. Will report back. So frustrated.

Thank you! Yes, I have an Apple Watch, so perhaps this is the issue. The sad thing was that I had my Apple Watch silenced do I wasn't getting the message-alerts period.

Does Apple Support ever respond to these threads?

This is a user-to-user forum. To contact Apple directly, use:

http://www.apple.com/feedback/

Unfortunately my issue is not due to the watch which I don't have or to using the Do Not Disturb - have checked that is off both globally but also for the individual. Any other ideas?

I had this problem also. I read on another forum that they turned off the bluetooth and their sound worked. I tried that and it worked for me too. Good luck!

Yep, that was my problem. Just made me feel like an idiot, lol!

HEY EVERYONE, I had this same issue and realized what the issue was. Turn off your Bluetooth function! Once I did that mines worked.