IPAD2 very slow after IOS 8 upgrade

JohnMHoyt wrote:

Philly_Phan wrote:

JohnMHoyt wrote:

People are reporting the same issues with IOS 8 on their brand new devices. This is why the update was pulled. Brand new iPhone 6s with similar issues, right out of the box.

Let me guess. You saw that on the Internet so it must be true, right?

No, this is first hand experience. My company supports dozens of businesses with dozens of iThings. My techs are responsible for responding quickly to these clients. We had clients with brand new iPhone 6 and 6+ experiencing issues. In some cases a phone call helped, in others they had to be taken to the Apple Store or verizon to get them working. The issues ranged from no cell service, to no internet, to slow, to spontaneous reboots.

i Believe we have fixed most of these, though not without reports of continued crashes of safari, etc.

The problems were fixed. That's what can happen when energy is used to solve a problem rather than whine about it.

Philly_Phan wrote:

JohnMHoyt wrote:

Philly_Phan wrote:

JohnMHoyt wrote:

People are reporting the same issues with IOS 8 on their brand new devices. This is why the update was pulled. Brand new iPhone 6s with similar issues, right out of the box.

Let me guess. You saw that on the Internet so it must be true, right?

No, this is first hand experience. My company supports dozens of businesses with dozens of iThings. My techs are responsible for responding quickly to these clients. We had clients with brand new iPhone 6 and 6+ experiencing issues. In some cases a phone call helped, in others they had to be taken to the Apple Store or verizon to get them working. The issues ranged from no cell service, to no internet, to slow, to spontaneous reboots.

i Believe we have fixed most of these, though not without reports of continued crashes of safari, etc.

The problems were fixed. That's what can happen when energy is used to solve a problem rather than whine about it.

Not exactly....... Most is not all. I'm only talking about the new 6s.... I cannot access my CRM from this iPad due to safari issues so I cannot give you the latest numbers, but, as of Monday evening at end of business, we had 38 open tickets for iThings. The majority are ipad 2/3/mini and a couple iPhones. Normally we will close out a day with zero iThing issues. Last week, we had over 100 for several days running.

iif you want to hear some whining, listen to my clients. Hours and hours and hours of billable hours which have racked up. Hours of our time we can't bill for too because we don't charge if we don't fix the issues.

one of my techs spent two full work days going between clients and the Apple Store last week attempting to fix issues. Another spent 3 days at our largest client reloading devices because almost every one of their iPad 2/3 had major problems. Most of which were slowness. Some of which were fixed by restoring to factory without putting any apps on. But that was not good enough for the clients because not only had they lost everything, it was still slow. Safari crashed, mail took forever to load, and copy/paste was not working etc.

we continue to attempt every suggestion we find here and on other forums and try why the geniuses tell us. We are not sitting idly by doing nothing, we can't do that with calls still coming in....

while at at a convention,this week, I have attempted to help about 10 people with no joy. I can't even google and copy / paste to do the basic of searches on my own ipad.

you guys can defend apple all you want, but the people having these issues only want fixes. Cluttering this forum with messages telling everyone how they are doing it wrong, or that they can't be having these problems, or that they have no right to be upset, is defeating the purpose of the community. Getting issues into the light, acknowledging them, that is how work arounds are found.

mr88cet wrote:

Perhaps what we should recommend/request Apple do in the future is to not break it down into "upgrade or not," but into "upgrade," "can't upgrade," and "can upgrade but not recommended." The latter category would be appropriate if the resulting performance is likely to be low, and/or if the primary benefit of upgrading is ... dubious. As an example of the latter, the health-related features of iOS 8 are of so-so value for a tablet, since, unlike a smartphone or smartwatch, you're probably not going to haul a tablet around on your workouts. So, that consideration might increase the chances they'd give it a "not recommended" rating for iPad2.

I Think that would be suitable to make this a non issue. At least those of us who support businesses trying to use these devices would be able to say "that's exactly right, upgrade at your own risk"

petermac87 wrote:

JohnMHoyt wrote:

Not exactly....... Most is not all. I'm only talking about the new 6s....

There is no 6s.

Pete

II'm referring to the multitude of sixes... Plural, both 6 and 6+ that we worked with regarding this issue. Sorry for the confusion.

I don't think there is any solution but wait until there is a good update... apart of the problems you are describing I am getting lagging while typing, the copy/paste problem that they've talked about, I can't play YouTube videos in any webpage but youtube's, the apps crash down all the time, some webpages are a pain to load because of "an error has occurred and the page has to be reloaded again".

I haven't experienced so much frustration with an apple device in my life. Not in even in purpose they could have done it any worse!

To say that it's expected that any type software update should slow down a device is wrong. In fact, the opposite should be true : updates should make a device run faster. However It's common that it doesn't.

Apple as a highly respected consumer electronic company should recognise good performance as a primal trait for their software.

The iPad 2 is considered a low powered device relative to the market today. Apple should, therefore propose the iPad 2 as obsolete or decide to support iOS8 to a usable standard. They did neither of these things. Instead they recommended the new update to us customers. Having good faith, I and many of the recipients updated to the new software, empowered by the expectation of a newer, faster, more stable system. What I and many of us got was a system that was clearly struggling to cope with demand - a system that was considered no longer fit for purpose.

I believe many of us do not care for anything but good stability and performance. You repetitively suggested that the 'iPad 2 is slow so deal with it', I felt this was the wrong attitude towards fellow Apple customers and not a solution to the problem. The iPad 2 used to be the fastest, and most glorified system in the world once - the envy of everyone. Now running iOS8 it feels like a $100 tablet from Walmart. We just want that fast usable system again.

One concern of mine is the fact that any applied wallpaper from the photo's apps, has it's resolution decrease a noticeable amount. I have a wonderful 2048x2048 image of Elsa, from Frozen, that I want to use as my wallpaper. In iOS7 it looked okay, in iOS8 I notice it looks more blurry. Changing to an official Apple wallpaper, and it looks fine. I thought "Maybe it's due to poor image downsizing - fuzzy pixels and what not" so then found a 1024x768, applied it to find it was still noticeably low res in comparison to the rest of the UI, and the default image itself in the gallery, this is however my problem to deal with. (Well any problem of mine, is also a problem of Apple's).

The purpose of this post is to contribute to the noise : we need to make Apple realise tat there's a problem.

Hmm... Right off, I'm not sure what to make of your wallpaper going fuzzy.

The unfortunate reality is that, although not invariably impossible, it's very difficult to add features and simultaneously improve or even maintain performance, especially without clobbering battery life. Turning off features can help, but some features can't really be completely turned off.

More-sophisticated, or just more, features require more compute, and every instruction a CPU or GPU or dedicated hardware accelerator performs consumes time and energy. It's not quite that simple (e.g., clever process-scheduler or interrupt-response improvements), but there's just not a lot of fat you can trim out of these sorts of systems, without also rendering their code or code layering/structure incomprehensible/unmaintainable/unupgradable, or otherwise unsuitable to App development.

Hi All

I think I have found the cause of this, it has most likely been mentioned but I'm too lazy to read all the posts >.<

anyway way it looks like there is a problem with the motion of the background and effects, so if you turn it off the iPad mini 2 Stops being choppy and laggy.

let me know if anyone has success with this

go to Settings > General > Accessibility > Reduce Motion > Reduce Motion = On

Regards

🙂

Thanks but that's not done it either. Tried everything suggested here still not working as well as before and left feedback. Off to the Apple shop at the weekend to see what they say.

From Ian's iPad

Yes I believe so. Back up, restore and then reload? Did that about a week ago. Still had the jerky screen, the issue with copy and paste. Just not the same smooth device as before. I will try it again tonight before I go to store.

From Ian's iPad

i have the same problems, I m verry dissapointed with the upgrade.. Slow performance, airplay is not working. Toch sensitivity in some cases mal functioning ( in safari the "x" wont work to delete a word..) overall verry bad!😠

Same problems here, after ios 8 upgrade ipad 2 is not the same, very slooooooow, battery last less than before, random crashes using safari and in some cases (using azul app) random restarts, as in black screen with the white apple. I've tried everithing discussed here except the "factory new" fix (too busy), but really like to get more feedback on this one, just to know if It really works. Turning on "reduce motion" kind of helps with the visual part of the UI lags, but ipad feels really bad any way.

What does Apple says about all this ipad2 complains?

Apple never comments directly about complaints. What Apple does -- "IF" -- there is a bug that they have identified (usually from "tickets" that users have opened on Apple Support phones or their Apple Support page) ... is that they will issue a bug-fix update.

It's not deceiving iPad 2 users when we have many iPad 2 users who have posted on this forum that their iPads are running fine for them. What that does -- that is "their very existence" -- is to let other users who are having problems KNOW that it is technically feasible to have an iPad 2 running normally and fine with iOS 8.

Star Traveler wrote:

It's not deceiving iPad 2 users when we have many iPad 2 users who have posted on this forum that their iPads are running fine for them. What that does -- that is "their very existence" -- is to let other users who are having problems KNOW that it is technically feasible to have an iPad 2 running normally and fine with iOS 8.

""We have many". Let's see your statistics. I own five devices having issues, very few of which have been fixed through any means. All having varying degrees if issues to this minute. Two of which have been to apple geniuses (one has been there three times).

on top of that, I am at a convention with 15 people having problems of 18 iThing owners. All of which except one have been to Apple for help. From ipad 2 to ipad 4, and iPhone 4s, 5 and 6. You do realize that is a huge huge percentage of people complaining, right? Most if which didn't complain until others brought it to their attention that others were having problems.

add to that my business, which supports dozens of small and medium businesses, which are having problems. Not just a few, the majority. We are trying everything posted here, everything the geniuses tell us to. Nothing has fixed the majority of complaints. We have helped in some cases, but others are entirely unable to assist with. Primarily copy/paste, crashing safari, crashing mail, and slow overall performance.

one of our clients was able to get a replacement device by complaining loudly. The device came with 7x on it, and he is as happy as a clam.

so, one solution might be to complain so loudly that they exchange your device with one of the refurbs, or maybe buy one, since they are apparently still coming with 7x on it, and DO NOT UPGRADE......