Hank Linderman wrote:
It's misleading to claim 99% of users are doing ok. In terms of users, iOS8 has not yet exceeded iOS7 (or it's almost equal). Also, when quoting percentages, it would be great if you'd attribute them. My suspicion is that for iPad2 users who have *upgraded* to iOS8, the percentage having difficulties is somewhat higher than 1%.
I can give statistics backed by work orders from clients of my IT business. We have 317 tickets that are in our system since the release of iOS 8.0.0, related to iPads, 204 from different individuals, the remained from the same people - call backs if you will.
Without spending too much time breaking this into categories and trying to figure out what these iPads were (2, 3, Mini, Air, etc), I did manage to find how many were related to iOS 8 issues. All but 2. That's 315 people with various issues that required us to either spend time attempting to help them, or to send our rep to get their device and go to the Apple Store, etc.
How many of those 315 are "happy"? Zero. I don't have a single case where this update created a problem that was 100% solved by the geniuses.
What did solve some of them? We managed to help them get refurbished Apple iPads through Apple, Verizon and AT&T which had iOS 7 on them.
Yes, we were able to get most of the iPads back to 80% or some level of functionality, but in the opinion of every single customer - it could be better.
Then there are my own iPads. We have a large number of these devices in our family and in my business. Not a single iPad2, iPad3 or Mini is functioning fully. That's right.... Out of over 20 of these devices, the best of the bunch is still pitiful in comparison to the non updated iPads.
I don't believe anyone can say that "99% of users are doing ok". I don't believe they can say that even 50% are. What you CAN say is that 99% of the people are happy with 80% of the functional capability of what they had, or maybe you can say that 99% don't notice because they are not "power users".
I really wish that certain people here would accept that there are problems, and spend their time trying to help those who are experiencing the issues, instead of trying to convince the world that these issues don't exist. You are actually doing more harm than good.
Acknowledge the problems, assist with them, and let those who are "complaining and whining" continue to do so until they get a new iPad that works better with iOS 8x, abandon the platform or get their issues resolved.