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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
After IOS 8 upgrade many aplications ( Safari, Facebook, etc) load very, very slow (comparing with 7 version) , with a significant delay of more than 10 seconds...
Who can I solve this problem? Any workaround?
PD
Apple should better test the software before delivering.
Thanks.
iPad 2
If you want a "user" to suggest a "solution" ... it's going to be to reset your device to its factory default condition, using your iTunes program on your computer, which will give you a clean install. And then, don't restore your backup just yet and run the machine through its paces. Whatever problem you find at that point, then that's valid for bringing it up with Apple Support and opening a ticket on it. They may have a solution for it right now, or they may check the hardware and find a problem there, or they may log it as a definite problem and present it to the engineers to examine thoroughly. That's what you do.
And you don't anticipate or guess ahead of time "what the outcome is going to be" for all these steps, because no one knows or can predict it for "your particular machine".
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414
For Apple Support, go here ... if a "user's answer" is no help to you ...
Apple Support
Apple Retail Store - Genius Bar
It's SUPER OBVIOUS that some people need to read the "Terms of Use" for this forum, like the previous poster who had his RANT removed (and a rant filled with falsehoods)! Take the time to understand what this forum is about, okay? ... :-) ...
Apple Support Communities Terms of Use
https://discussions.apple.com/docs/DOC-5952
Community Etiquette
https://discussions.apple.com/docs/DOC-6082
Apple Website Terms of Use
http://www.apple.com/legal/internet-services/terms/site.html
What you seem to be totally unaware of -- is very simply -- the "Terms of Use" for this forum. I would venture a guess that if someone can't understand those "terms of use" then the solutions given here on this forum by other users are going to be even "less understood" by that person.
THEREFORE, my suggestion is that since you don't seem to be able to find any solution given here by "users helping other users" ... that you proceed directly to the Official channel of APPLE SUPPORT. And, this forum, by the way, is not Apple Support. They don't come here.
You need to go to the OFFICIAL APPLE SUPPORT where they are set up to help people like you ...
Apple Support
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/
Product Feedback
Alessio Marcheggiani wrote:
So don't you like customers with an actual working brain? 😉
Cheers
Alessio
They are not MY customers. You should be talking to Apple here https://www.apple.com/feedback/ipad.html
Cheers
Pete
Skooty Alan wrote:
Well it just happens to be the signature on my email - not something I am adding. But some of us are trying to help the world be a better, safer place.
Has anyone else had the upgrade to IOS8 lose all their PDFs saved in iBooks? Years of work has gone. I tried to recover an earlier backup but while it showed the docs briefly they were lost in seconds????
Any helpful comments welcome
alan
Try reading these as you should have done before agreeing to them. 😉
Pete
Skooty Alan wrote:
I have also read the terms of use and fail to see what you keep whinging about - perhaps you could be more specific? Although I would prefer advice on how to get my iPad2 working again
alan
Your constant advertising for personal donations. But you know that. 😉
They have been removed from all your posts you applied them to. You would have known if you had read the Terms Of Use
that it is disallowed in these Forums. But you already knew that. 😉
As for StarTraveler, I thought he was your Pal? I saw nothing wrong with his or her posts, and neither did the Forum Moderators if the posts are still up, unlike yours.
If you wish for assistance, stop breaking the basic rules of politeness and the basic rules of Terms Of Use
Cheers and good luck 🙂
Pete
Fettucini45 wrote:
I think it's very unlikely that Apple is unaware of the issues caused by ios8 for iPad 2 users.
Apple le is NOT unaware of all the Tech Support issues that are brought to them through their Official Apple Support channels. For those who don't know, the links follow ...
Apple Support
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/
Contacting Apple
I'm sure any large company would be interested to read the feedback of their products!
Apple IS INTERESTED in FEEDBACK, which is why they have put up the OFFICIAL FEEDBACK link ...
Product Feedback
https://www.apple.com/feedback/
Also, are the ipad 2's they're selling now the same speed as they would have been a couple of years ago? or updated faster models?
They are the very same model, no changes!
... and about your response to Apple updating software to make hardware slower, this has a lot of truth to it. Apple is known for doing this ...
It's a natural progression in the computer industry. As hardware becomes more capable and faster, software is able to do more and take advantage of the increased power. If Apple doesn't stay ahead of the curve in computing power and more features that demand more power ... Apple's competitors will. There's no grand conspiracy here, other than the conspiracy to stay ahead of your competitors and sell more of your own units ... :-) ...
if they wanted people to be happy with the older hardware models they could make it much easier to switch between different compatible iOS.
Apple blocks hardware from upgrading when they determine the hardware cannot handle newer software. That's why the first generation of iPad is now blocked. IPad 2 is still able to handle the power deminds of iOS 8. However, I suspect Apple will block the iPad 2 model from going to iOS 9. That's how Apple protects their customers from running software it won't handle, like with the first iPad now. That is SOON TO COME with iPad 2, as Apple is looking out for iPad 2 owners.
Then tell them
https://www.apple.com/feedback/ipad.html
I don't know of anyone having issues with anything other than a few of the iPad2. Where are you reading this? Apple have never supported downgrading their iOS. Why should they start now? There were more complaints when iOS6 ad iOS7 came out.
Cheers
Pete
In addition to sending feedback to Apple I also followed the information posted by someone to reset my iPad after backing it up to iCloud. Sorry I don't remember who posted the info, but thank you. Here's the link to give feedback https://www.apple.com/feedback/ipad.
SO far my iPad seems to be working as it should.
and dudes, take your fight outside. name calling and deeming comments are not productve to the discussion. as a new participant it made it difficult, not to mention frustrating, to find useful information in the "he said, she said" type of comments.
Werekenn wrote:
In addition to sending feedback to Apple I also followed the information posted by someone to reset my iPad after backing it up to iCloud. Sorry I don't remember who posted the info, but thank you.
Well, it probably wasn't me or you would have remembered, but I've been posting the following links to many others here, who have come back and told me their iPad 2 is working fine now.
I tell them to be sure to do their backup, and to use their iTunes program to reset their iPad to its factory default state, and to test it out without restoring their backup. After verifying, then restore it. Also, I advise to turn off their anti-virus program on their computer during this operation. I also advise people to be aware of what the backup saves and what it doesn't save.
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
I've always posted as many of the Apple Support documents that I can with this process of resetting to factory default, because backups are important, and understanding them is important. The two kinds of backups that Apple provides are different from one another, and the iTunes route is the most complete. I'll post them here so you can see what is saved and what is not saved.
Now, in order to answer your question, it would depend on which route you picked for doing your backup, and then if you took any measures for those things that would not be backed up.
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
I just know that there are certain things that are saved and others that are not. Here's an Apple Support document on how a PDF document can be deleted from one device and still be on another one, or on your Mac. Perhaps it has been set up that way on yours and you can find them. I don't know ... just throwing something out there ...
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
West-East wrote:
He said to try wiping it and setting up as new, add back apps one at a time and see what happens.
And was that reset to factory default done through your iTunes program on your computer?
Use iTunes to restore your iOS device to factory settings - Apple Support
I have reported this to Apple using the appropriate channels.
Then, what you need to do is to keep your device at that factory default state with none of your apps on there and none of your data ... and go back to that TICKET NUMBER you have with Apple Support ... and REOPEN THAT CASE NUMBER and get it escalated up to the next level, and tell them that the exact problem you're having in that FACTORY DEFAULT STATE.
You keep at it with that CASE NUMBER you have with Apple Support and have them look directly at the device themselves, when in that factory default state!
Fransaplast wrote:
Yes I did. More then once. But unfortunately this didn't work over here.
In case there are some additional tips I'm always willing to try this once more.
Well, I've read in the tech news that there is a revision coming out soon that is specifically meant to address some issues on the older iPad model. Given the fact that this is coming soon, I would wait for that. In fact, I would wait for about two or three days after it comes out, and see if there are any major disasters from it. I wouldn't bother listening to anyone who says "it didn't help me" ... because those things are on a case by case basis. I would look for some major problem, like with iOS 8.0.1 which was pulled. If there is none of that, then I would proceed with it.
In doing the new revision, you should do a clean install (i.e., reset to factory default). You should do your backup, of course, and then make sure your iTunes program is current, turn off any anti-virus software for the process being done. When you complete the reset to factory default, make sure that you are actually running the new revision. And, you're doing this before restoring your backup (that is, none of your apps and none of your data). Then you want to check out the full operation of your iPad in this factory default state.
Here are the links I include for this process ...
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
Hank Linderman wrote:
It's misleading to claim 99% of users are doing ok. In terms of users, iOS8 has not yet exceeded iOS7 (or it's almost equal).
That would be iOS 8 users, since that's the system we're talking about.
Also, when quoting percentages, it would be great if you'd attribute them.
The number of users who have problems with iOS 8 are so minimally small, they don't even "rate" a percentage of anything in the tech news. As far as the tech news is concerned, overall for the iOS community, these people don't even exist. It's difficult to get percentages from tech news articles when these users "don't even merit any news" ... :-) ...
Apple's silence is deafening.
Apple doesn't talk to the news about individual customer problems. What Apple does is to work directly with the customer through Apple Suuport to insure that they get the support they need. Any customer can open up a trouble ticket with Apple Support ... and THAT is where Apple "talks" ... right to their customers.
Apple Support
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/
Contacting Apple
IPAD2 very slow after IOS 8 upgrade
