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IPAD2 very slow after IOS 8 upgrade

After IOS 8 upgrade many aplications ( Safari, Facebook, etc) load very, very slow (comparing with 7 version) , with a significant delay of more than 10 seconds...


Who can I solve this problem? Any workaround?


PD


Apple should better test the software before delivering.


Thanks.

iPad 2

Posted on Sep 22, 2014 11:35 AM

Reply
1,085 replies

Oct 10, 2014 7:58 PM in response to JohnMHoyt

Did you see the post just before yours? ... "stevejallen"


ALSO ... did you do that as I was saying, including not loading back the personal data? And then ... if you see a problem from the "factory fresh" iPad, with no other data on it ... then take it down to see if the hardware is problematic. And if that is eliminated, then showing Apple what is happening to a "Factory Fresh iPad"?


Here's what I said there ...


Try to restore your iPad to "factory fresh condition". Apple is currently selling iPad 2s on their online store website, and those are "factory fresh iPad 2s" and thus are fully operational with iOS 8.0.2. You probably need to get your iPad 2 back to the factory installed condition, to see how it's operating.


Be sure to do your backups first, before fiddling with it. Here's how to get your iPad 2 - just like the ones that Apple is selling TODAY on their online store website.


Use iTunes to restore your iOS device to factory settings


Don't restore your personal data just yet. You can do that later. First try it out in the factory fresh condition and see how everything operates. If there are still major problems and things won't work properly, you may have a hardware problem that needs to be fixed. You'll have to schedule something with the Genius Bar.


http://www.apple.com/retail/geniusbar/


Try that and let me know how it goes ... :-) ...

Oct 10, 2014 8:13 PM in response to Star Traveler

Star Traveler wrote:


Did you see the post just before yours? ... "stevejallen"


ALSO ... did you do that as I was saying, including not loading back the personal data? And then ... if you see a problem from the "factory fresh" iPad, with no other data on it ... then take it down to see if the hardware is problematic. And if that is eliminated, then showing Apple what is happening to a "Factory Fresh iPad"?


Here's what I said there ...


Try to restore your iPad to "factory fresh condition". Apple is currently selling iPad 2s on their online store website, and those are "factory fresh iPad 2s" and thus are fully operational with iOS 8.0.2. You probably need to get your iPad 2 back to the factory installed condition, to see how it's operating.


Be sure to do your backups first, before fiddling with it. Here's how to get your iPad 2 - just like the ones that Apple is selling TODAY on their online store website.


Use iTunes to restore your iOS device to factory settings


Don't restore your personal data just yet. You can do that later. First try it out in the factory fresh condition and see how everything operates. If there are still major problems and things won't work properly, you may have a hardware problem that needs to be fixed. You'll have to schedule something with the Genius Bar.


http://www.apple.com/retail/geniusbar/


Try that and let me know how it goes ... :-) ...


i have have done everything you have suggested with several of our iPads. Everything. Taken a factory fresh ipad to the apple store, and the genius said that he was stumped, that there are others with the same problem, that there was no fix.


last week, we were told to consider buying a new one.


this week we even played with new iPads and demonstrated to the salespeople that copy paste was not working, and even got safari to hang where the device was non responsive for a full second or more. Also demonstrated the slow typing and very slow backspace/delete. Now mind you, it wasn't nearly as bad as our iPad 2/3 and minis, but they saw it.


taking the freshly restored ipad in, leaving it where it is not even setup on our corporate email was suggested by apple genius, so that was one step my techs have also done.


if, as you state, so many other people can use their iPads as if they were on iOS 7, then I would love to see it myself, on one of these or my own. Everyone I ask to let me see their iOS device quickly realizes there are issues once I tell them what to look for. Seems as though some people are just more forgiving than others, or oblivious to the problems.


so please, keep tbinking of things to try, and I will keep trying them. Man, I wish copy and paste were working reliably for me. I cannot even paste another link that is to a blog of a person who has documented all their attempts to get a fully functional iPad since the update. He has a very detailed list of things to try, with screen shots. Alas, no luck there either

Oct 10, 2014 8:28 PM in response to JohnMHoyt

Here is another one ...


Re: Will an iPad 2 be upgradable to iOS 8?

What I did was restore to factory as mentioned here, then installed iOS 8.0.2 from scratch. I did NOT restore from backup. It seams like a lot more work but you get a really clean install. My photos, music, calendar, etc I synced back.


The price you pay is you have to redo any settings, reinstall Applications. You loose your old text messages and history.


What you get is an iPad 2 that performs pretty well, and on my 32GB I have 10GB free after clearing out all that cruft! I have heard iPads get slow when storage gets tight but I can't confirm that.


One other thing, I disabled Background App Refresh completely and a few location services like...


System Services;

Location-Based iAds OFF

Share my Location OFF

Frequent Locations OFF

Diagnostics and Usage OFF

Popular Near Me OFF


I intended to sell this iPad 2 if it went bad, but its good enough I’ll keep it. Not blazingly fast, but usable. For example I can easily watch Netflix with a fast WiFi.

-----


Now I don't know how to get to this exact post, this is the thread that it's on ...

Will an iPad 2 be upgradable to iOS 8?


Now in regards to this kind of problem (which turns out to be various problems) this is what I know BEYOND ANY DOUBT ... and that is if you get the exact same machine and load on the exact same iOS, it's going to operate the EXACT SAME WAY ... period, and without question. The ONLY EXCEPTIONS is that there is a hardware problem, and Apple can check for that.


SO ... yes, many different individuals can have many different kinds of problems, but once you put them all back to their pristine condition they are ALL going to operate the same way. "People" don't work that way, but "machines" like the iPad certainly do WITHOUT A SINGLE EXCEPTION, otherwise, we better get a different definition for a "mass produced machine" ... :-) ...

Oct 10, 2014 8:49 PM in response to JerryPele

JerryPele wrote:


This certainly was an unexpectedly complicated, time-consuming upgrade. Even though I'm much better than I was, I will not be upgrading my wife's iPad 2, despite Star Traveler's claim that Apple is selling refurbished iPad 2's with iOS8 (I doubt they have iOS8 on them).


-Jerry


I've never advised anyone to upgrade if they don't want to. That's totally up to the individual. What I have said is that Apple says that it can be upgraded to iOS 8 ... and that others have done it without any problems, plus others who have had problems and then fixed them and run on iOS 8.0.2 without any problems and without Apple doing a single thing to change iOS 8.0.2. SO ... if you don't want to upgrade it, you'll never hear an argument from me that you should.


BUT having said that, Apple is certainly selling iPad 2s on their online store, which are fully functional with iOS 8.0.2 ... per Apple's own word!


http://store.apple.com/us/browse/home/specialdeals/ipad/ipad2

Oct 11, 2014 6:30 AM in response to pacoKAS

I'm running an iPad 3 on iOS 8.0.2. After upgrading to iOS 8, it exhibited all the slowness, non-responsiveness at times, and app failures that are reported in this thread.


Noting that my iPad had seen numerous iOS updates in its almost three years, I figured that it had a patches-on-patches code base, artifacts of old apps as well as iOS code fragments, and memory fragmentation -- all of which combined could not possibly be helping.,


Using iTunes, I did a Sync, followed by a full Back-up.
Then I did a restore to factory settings, letting iTunes wipe the iPad clean and restore a fresh copy of iOS 8.0.2.
Then I let iTunes "Restore" re-install all the apps, then re-load all my data.

A final Sync to ensure data files were current, and I have a happy iPad now.


If anything, it's running better than before installing iOS 8 -- cleaning out all the crap has definitely helped.


Star Traveler is suggesting the same approach. Star's observation that Apple Stores are selling new iPad 2 units with iOS 8 installed triggered my actions, and Star Traveler is right -- it all works fine.


See Use iTunes to restore your iOS device to factory settings and note that while the steps are the same, it won't flow exactly as described in this older thread.

Oct 13, 2014 3:35 PM in response to JohnMHoyt

JohnMHoyt wrote:


petermac87 wrote:


Wow. You DO have an attitude problem. Yes many have been capable of fixing their issues. Others are not that capable or have more severe issues with their devices.


Good Luck with your 'Customer Base' of iPad2 users.


Cheers


Pete


I have an attitude problem because I want my device to work? And my family wants their devices to work? And my co-workers, and my clients?

I'm sorry that equates to an attitude problem. We just want to be able to use our devices like we could a month ago. Sadly, we are unable to do so.


We can't go back - that's not supported. So we hope and pray we get solutions here, or elsewhere.

You do not seem to be interested in solutions. Your posts have a history of either being removed because you cannot abide by the TOU you agreed to or are otherwise made up of snide remarks that are neither on-topic or of any technical use to anybody. Such as


JohnMHoyt wrote:


Hahha it appears that some of ST's posts are being banned too?



So I doubt that much help will come for you here in these user to user forums and I would think that complaining to Apple themselves will be more rewarding for you. 😉


https://www.apple.com/feedback/ipad.html


Cheers


Pete

Oct 13, 2014 6:26 PM in response to cmlfrommass

Here are the Apple Support Links for the things that have worked for others. And make sure you do your backup before fiddling with you iPad.




Solved issues ...


iPad 2 has major problems with iOS 8 [solved]

https://discussions.apple.com/thread/6586844


I am not able to download App updates nor iTunes on my iPad 2 [solved]

https://discussions.apple.com/thread/6590416



Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/



Pete (thanks to Star Traveller)

Oct 14, 2014 7:09 AM in response to RattyCube

I'm glad you got it going again! And yes, there have been many users that have gotten their iPads back to normal from resetting it back to factory default condition. That's what I've been posting in order to help a lot of people here. For anyone else reading this, here are the Apple Support Links for backup and then ... for setting it back to factory default, below.


ALSO ... do know that some people have restored their backups and found out that things slowed down again, which means there is something in the backup that is causing trouble. And many times that could be an app or two that is troublesome. I read the other day that another user had Apple run their special diagnostic software on his iPad and Apple found one particular app that was very bad (causing slowdowns and interaction problems). So, they told him to get rid of the app. When he did, everything returned to normal. So, do realize that even though resetting to factory default helps many people (and it should be done every year anyway, I say ...) that there could be other apps which could cause the trouble, too. And then, as many have reported here, clearing the setting helps at times, too. I've had to clear my network settings a few times, when Safari seemed to be "hanging". And when that happens, it solves that problem. Anyway, there is not just one particular solution that helps for all, but the resetting back to factory default is something everyone should do anyway ... and ... be sure to do your backups, too.


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


ICloud: iCloud Storage Backup and Review

http://support.apple.com/kb/PH12519


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414


Also, to see what another user did, read this person's account. There is hope for us all ... :-) ...


keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
Re: IPAD2 very slow after IOS 8 upgrade
in response to pacoKAS

SOLVED: IOS 8 Issues on iPad 2:


I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.


Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.


THE FIX: FIRST, be sure you have a current iCloud backup of your device. Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!


To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now! :-)


Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

Oct 15, 2014 1:22 AM in response to RememberWhenAplWasNum1

Apple do not reply here. Never have. This is purely a Technical Support Forum set up by Apple for the use of Apple users to help solve each others issues. I doubt they would even come here. There are moderators appointed to make sure that all postings are within the Terms Of Use that all who join here agree to. If you wish to contact Apple at their official feedback channel, then try here


https://www.apple.com/feedback/ipad.html


Cheers


Pete

Oct 15, 2014 6:15 AM in response to RememberWhenAplWasNum1

RememberWhenAplWasNum1 wrote:


Of course I have all the same issues, but would like to point out Apple's absence in this matter. I thought the purpose of a forum on a companies website was so that the company could stay current with what is happening with the people that make the their paychecks possible, and give a quick response. However in 549 replies I haven't seen one from an Apple rep with and apology, or a "hang in there everyone, we're working on it", or maybe "buy the new one or deal with it". With the extensive problems and Apple's lack of response and/or action on the matter, who could blame us for wondering if this whole thing is just a ploy to force people to upgrade there devices. After all I've had my iPad 2 for two years now, surly I've gotten my $800 worth, right? Wrong! If these issues are not resolved soon it will prompt me to buy a new tablet, but a new iPad? I'm no idiot.


LOL ... I see you didn't read the "Terms of Use" for this forum ... this is EXCLUSIVELY a forum for "USERS helping other USERS" and NO APPLE SUPPORT here!


Apple Support Communities Terms of Use

https://discussions.apple.com/docs/DOC-5952


Community Etiquette

https://discussions.apple.com/docs/DOC-6082


Apple Website Terms of Use

http://www.apple.com/legal/internet-services/terms/site.html


Apple Support is FULLY STAFFED where it's always been!


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


Product Feedback

https://www.apple.com/feedback/


If you want to just GRIPE, Apple has set up a spot for you to gripe. Go to the feedback link. On the other hand, if you really do want SUPPORT from Apple, then go to their support, either on the phone or by chat or by call-back or in the Apple Store and talk to the Apple Support person at the Genius Bar!

Oct 15, 2014 6:55 AM in response to Star Traveler

NOTE ... to people who just dropped in here today or yesterday or the day before. This forum is not a "gripe forum" ... it is set up by Apple for "users helping other users" ... which basically and fundamentally means that someone posts a problem and other users post some possible solutions. It's not about "telling Apple" about anything or getting "Apple Support" because Apple has set up other links for doing that.


If you want APPLE SUPPORT, then go to the following two links ....


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


If you merely want to GRIPE about something, go to the following place ...


Product Feedback

https://www.apple.com/feedback/



AND THEN, if you like the idea of "users helping other users" then post your problem or difficulty here, and then do or follow through with other users' suggestions. If you don't find any users' suggestions to help, then head over to Apple Support, because that's what they are there for.


"ONE MORE THING" ... when you see those numbers by people's names, that means that those people have been "awarded points" by fellow users to thank them for useful and helpful answers. You can get the same kind of points by offering other users good answers that "they" find useful. You won't get points unless other users actually like your answers!


I hope that clears it up for those who just joined today or yesterday or the day before.

Oct 15, 2014 7:44 AM in response to Star Traveler

now now kids, play nice!! Or are we ready for pistols at dawn??


As Star Traveler has clearly stated, this is a forum for users to share experiences, tips, and potential fixes. Apple staff don't and won't appear here in an official capacity.
.
if you want to deal with apple directly then contact them

Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/

now back to the topic. if you are still having issues try the following
- reset network settings (works for quite a few)
- back up and restore (it worked for me and many others)
- Or throw your IPad away/bury it in the garden for future generations to find/put it in a bottle and cast it out to sea!


allot of people are reluctant to do a back up and restore because its "time consuming". Mine took about 20mins. I didn't lose a thing.
some might take longer some might take less, it's pot luck.


one way I was told to look at the issue, is that update upon update followed by a new IOS on top etc will seriously affect the processor speed and functionality. what the restore essentially does is clean the memory to a factory state , and then installs the new IOS leaving out all the past updates and old IOS.


Yes the new IOS is buggy but that will always be the situation, but my IPad now works very smoothly compared to the prehistoric brick I had for a few weeks.

Oct 16, 2014 8:12 AM in response to JohninGermany

This is a forum set up by Apple for "users helping other users" ... and generally that fits into the category of someone having a problem in which another users "can supply a solution" for you or also helping a new user to use the forum or to help a user know where to go for what they are trying to do.


You don't have a stated problem in which you are seeking another user to supply a solution for you. What you have is "feedback" and Apple has not set up this forum for "feedback" as they already have a place for that ... it is ...


Product Feedback

https://www.apple.com/feedback/


On the other hand, if you do decide to submit an issue in which you seek another user's answer for a SOLUTION ... but ... you are unable to receive a solution that helps you, Apple has APPLE SUPPORT where you can go for direct Apple Support for customers. This present site, where you are right now is NOT APPLE SUPPORT. The following is Apple Support ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


Stating things that go into Apple's Feedback link and not seeking a direct solution from another user is RANTING!

Oct 20, 2014 12:13 PM in response to PvdM@Sthlm

No, it's not Apple trying to get you to get a newer iPad, because Apple is still selling the iPad 2 on their online store! And, Apple also offers buyers - today - a two year extended warranty on it, so they're planning on keeping that iPad 2 (that is bought today) running for two more years ... :-) ...


Do a reset to factory default with your iTunes program. Always make sure you do your backups first. And after you do that you'll also get the NEW revision today with the bug fixes ... iOS 8.1!


Report on the NEW iOS 8.1 Revision Today


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Oct 20, 2014 2:18 PM in response to petercu

Here are the Apple Support documents for the appropriate backups and then the factory default reset ...


Do a reset to factory default with your iTunes program. Always make sure you do your backups first. And after you do that you'll also get the NEW revision today with the bug fixes ... iOS 8.1!


Report on the NEW iOS 8.1 Revision Today


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

IPAD2 very slow after IOS 8 upgrade

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