iPhone 6 Plus Volume

I had the same issue, but the problem was that I kept the original screen film on my device

First of all who rolls around with the shipping packaging film still on their phone????? Beyond silly to think people would do that and shocked that the sound would be muffled. I also tested the voicemail to regular call volume and indeed the voicemail volume is much higher. So it has to be something they can fix via an update to regulate the volume output...just need to figure out how to get Apple to actully address the issue?

Why would Apple charge $29/£29 for the Express Option when they are replacing a defective device. Seems unfair that they charge for this service.

I have a Genius Bar appointment on Saturday at Liverpool One (UK). Hopefully they'll replace my device - some people are reporting replacement devices fix the issue. Though it's likely yet another iOS 8 bug.

They did not charge me 1 penny in fact they gave me $75 dollars to spend at the Apple store. I sent my iPhone 6 Plus 128 Space Gray Tuesday the 30th of September and got it back today October 2nd.

That is the most amazing customer service I have ever had if you ask me. I don't know if this phone has the same issue, but Im hoping my replacement doesn't have the volume issue. I will update you guys when my phone is done restoring & updating.

Unfortunately my replacement device has the same issue volume is unbearably low.

Apple needs to address this asap as it seems to plague many iPhone 6 Plus devices.

I've cancelled my Genius Bar appointment to get a replacement handset. It clearly isn't a hardware issue based on the number of people who have reported no change in volume with the replacement. It's not worth wasting my time or Apple's to get a replacement handset at this stage.

I hope they can fix the sound with a software update soon.

iPhone 6+ 64GB Space Grey

iPhone 6+ 128GB Gold

There is another thread in this forum with the same topic...so it's not isolated.

I am facing the same frustration as you on both my 6+ along with my wife's 6+. It is very hard to hear on phone calls. I thought about the placement issue and actively make sure the receiver end is centered towards the open ear canal. My wife's phone is worse than mine. My phone is not consistently bad. The Apple Store used the Voice Recording App to play back through the receiver and based on that they say there is no problem with our hardware.

They didn't have other 6+ models to swap with and just told us to return them if we weren't happy. Apple Store didn't seem to care and said no body else is reporting this problem. Pretty lousy service IMO. For now we have kept both phones.

My only other theory is that the telecommunication module/chip used on the new iphones may be designed for voice over LTE. It considers everything just a pipe of data. When there are a lot of users on a particular cell, the pipe narrows giving less bandwidth to voice calls. The design of the new chips could all be made like this deliberately and according requirements, so the engineers claim it works. I am on AT&T and even Verizon customers have this issue. Perhaps this is one of those newer is not better. It may work as designed, but that does not mean it just works.

Let us know if you find any more info. Thanks

I guess I need to add myself to this thread/problem. I have the iPhone 6 Plus and during calls the volume is awful! I do hope that Apple makes an effort to remedy this (non-isolated) problem! It's such a shame that something this elementary isn't checked and optimized prior to release. Again, I hope to hear that this can be fixed!

James

Hi

Like many other members, I had the same issue with the low volume during calls and although I increased the volume on the side of the iPhone, this would also alter the volume in the sound settings and, even then, I still had problems hearing the calls.

On my iPhone 5S, I always had the volume at half way and the calling volume was fine so, I did the same on my iPhone 6 Plus but the in call volume was low and I would have thought that the volume would have been the same.

After checking around for fixes, I made a note of a few that seemed to work for other members but, before trying them out, I went into settings/sound and noticed that under 'ringers and alerts', there was a volume sound bar with a slider which, when the external volume was altered, the volume was also adjusted on the sound bar because, 'change with buttons' was enabled so, I disabled it and then I increased the eternal volume and doing so made no difference to the sound bar.

I then increased the slider on the sound bar to about two thirds with the external volume still set to the half way point and, when my next call came in, I was able to hear the caller with ease because the volume in my ear was increased to my liking and, the external volume was still set to half way and also when you launch music app. I'm really pleased now because I thought that I would have to call Apple but, I'm pleased to say that, with regard to that particular issue, I

don't need to. 🙂 I hope that this helps other members who are having the same problem?

The earpiece volume on my 6S was also pretty low. I took the case off (which evidently covers up the speaker there pretty good), and now the volume is fine and dandy. That's too bad cuz I really like that case.

Volume all the way up on my Space Grey 128GB and it's quite difficult to hear in a busy environment. I had to turn on Hearing Aid mode in the accessibility options. Hope this is sorted soon.

Here's the answer!! Go to General...then Accessibility and then scroll down to where you see the (L) and (R) - Left and Right balance. I use my right ear when speaking on the phone. Adjust the level all the way to the right (for individuals like me), or to the left, if you use your left ear while talking on the phone. It worked for me! 🙂

I have the same issue with my iPhone 6 plus. I tried to restore the phone and changed the hearing aid setting to no avail. I hope Apple can fix this by a software update... I'll wait to iOS 8.1 before making an appointment to get a replacement.

You're not a very bright one are you?

That setting is for adjusting the stereo balance of your headphones and the main speaker.

The headset speaker has one channel so its mono only. It has no affect on what ear you use for that matter.

What you're experiencing is most likely placebo so I'm sorry but that definitely won't fix it.

Wow! Although I was wrong, you did not have to be so rude and insulting. I'll be sure to go elsewhere for insight or help.