iPhone 6 Plus Volume

Some people leave the plastic on until they can get a screen protector. It doesn't change the fact that there is an issue that needs to be resolved. No amount of insulting other users will help move us closer to that solution.

I had this issue when I purchased my iphone 6+ silver 128GB. The speaker was not usable in any type of environment other than a room with a closed door it was so quiet. It was extremely frustrating- so I made an appointment at the Apple Store. They tested it and gladly replaced my phone with a new one.... I should have tested it before I left. Come to discover the new device had the exact same issue. I went back to the apple store and the following day and they were nice enough to see me right away without making an appointment. They tried reinstalling software- tested calling via facetime on their wifi network to see if it was an AT&T network issue... still the same problem.

They then took the phone for an hour and replaced the internal ear piece speaker and now the phone is working great.

So, in your case, quite obviously it was a hardware problem and I'm pleased that you have got it sorted but, other buyers have found that simply removing the back and front plastic protectors has work for them. In my case, I had already removed those covers and I then entered settings/sound and disabled the 'change with buttons' slider so that the internal slider works independently of the external button. I then set the external volume to half way (which it always was on my 5S, 5, 4 and 3GS) and the internal slider to two thirds and then found that I could hear incoming callers with a good level of volume in the ear speaker. Again, that did not work for other iPhone 6 owners.

I did this and it now works just like it should...Maybe this will help you 🙂 Regards!

I recently purchased an iPhone 6 and immediately noticed that the phone call volume through the earpiece was much lower than my iPhone 5. Speaker volume was more than loud enough but the low earpiece volume (even though it was at max volume during the phone call) was making it difficult to understand anything.

A quick Google search for iphone 6 earpiece low volume brings up similar questions.

As mentioned by Ledsteplin on the iMore forums, a possible fix is to go to Settings > General > Accessibilty > Hearing Aids and toggle Hearing Aid Mode to On. When I did this and proceeded to make a phone call the volume was only at half even though I remember setting the volume to max during the previous call. I increased the volume to max and noticed a significant difference.

I noticed that when you toggle Hearing Aid Mode to On you can no longer toggle Phone Noise Cancellation to On (which is set toOn by default in iOS 8). I have a feeling the Phone Noise Cancellation setting is the actual culprit and the real fix is to simply toggle itOff, make a phone call, and set your phone call volume to max.

I recently purchased an iPhone 6 and immediately noticed that the phone call volume through the earpiece was much lower than my iPhone 5. Speaker volume was more than loud enough but the low earpiece volume (even though it was at max volume during the phone call) was making it difficult to understand anything.

A quick Google search for iphone 6 earpiece low volume brings up similar questions.

As mentioned by Ledsteplin on the iMore forums, a possible fix is to go to Settings > General > Accessibilty > Hearing Aids and toggle Hearing Aid Mode to On. When I did this and proceeded to make a phone call the volume was only at half even though I remember setting the volume to max during the previous call. I increased the volume to max and noticed a significant difference.

I noticed that when you toggle Hearing Aid Mode to On you can no longer toggle Phone Noise Cancellation to On (which is set toOn by default in iOS 8). I have a feeling the Phone Noise Cancellation setting is the actual culprit and the real fix is to simply toggle itOff, make a phone call, and set your phone call volume to max.

Thank you, anyone who left the plastic on and didn't realize THAT was the problem, should never be allowed to post again, come on...

Thank you that solved my problem right away! +1 for "Hearing Aid Mode > ON"

Having the same issue here as well.

I've had my Iphone 6 128gb for two days now. People are having problems hearing me on voice calls. The only way I've found to solve this is to change the phone position so that the microphone is much closer to my mouth. It means the phone sits a little lower on my face under my cheek bone. I've no problem with adjusting, but can foresee problems when in a loud environment as the ear speaker inevitably is further from the ear.

same issue on my new iphone 6 plus.

Call is very very low, even when volume is at max. I really have problem hearing the caller.

Hi - a possible fix is to go to Settings > General > Accessibilty > Hearing Aids and toggle Hearing Aid Mode to On. This worked for me.

Really thought I was going to have to send back Iphone 6 plus that I received today.... made a call could hardly hear.... then read some of the threads on here and yes I was a numpty the plastic was over the earpiece! Gone now and can hear perfectly! Thank goodness for things like this otherwise i would have look a real twit going into the apple store! 😁

Well its not the plastic cover on my 6 plus , if i don't get the phone in exactly the right place i cannot hear the other person at all , really annoying tbh .

I did this and it now works just like it should...Maybe this will help you 🙂 Regards!

I recently purchased an iPhone 6 and immediately noticed that the phone call volume through the earpiece was much lower than my iPhone 5. Speaker volume was more than loud enough but the low earpiece volume (even though it was at max volume during the phone call) was making it difficult to understand anything.

A quick Google search for iphone 6 earpiece low volume brings up similar questions.

As mentioned by Ledsteplin on the iMore forums, a possible fix is to go to Settings > General > Accessibilty > Hearing Aidsand toggle Hearing Aid Mode to On. When I did this and proceeded to make a phone call the volume was only at half even though I remember setting the volume to max during the previous call. I increased the volume to max and noticed a significant difference.

I noticed that when you toggle Hearing Aid Mode to On you can no longer toggle Phone Noise Cancellation to On (which is set toOn by default in iOS 8). I have a feeling the Phone Noise Cancellation setting is the actual culprit and the real fix is to simply toggle itOff, make a phone call, and set your phone call volume to max.

I have had problems with the volume on calls from day one... still waiting for a replacement. I cannot hear when there is any backround noise unless I put it on speaker phone. The best way to get this addressed is to complain to support so the problem gets fixed.