Remove device from "My Devices" list in iCloud.com "Settings"

Your new iPhone should automatically be listed under devices as long as it is running iOS 8, when you sign into your iCloud account.

Thanks for the info Dave, we will see in 90 days if the i6+ I exchanged will disappear from iCloud.

Now this is off topic and does make me think of all that's been talked on this thread..

Since I switched my i6+ and have both devices showing up in iCloud is that interfering with the family share notification from my kids when trying get an App on their iPhone which i'm not receiving on my new phone but I am receiving it on my iPad and MBP?

Is anyone here that have multiple devices in iCloud experiencing this same issue?

I'd say create another thread. This one is wrapped up pretty nicely for now, and if someone were to look for a resolution (albeit a "wait to see if it goes away" resolution), they're going to look to the end.

Thanks much!

Apple Tech Support has pretty blown me off every time I've tried to get this issue resolved. I had to exchange an iPad Mini at the store and was told to disable "find my phone" and do a full erase of the device, which I did. What the rep failed to tell me, is that I also had to logout of iCloud on the returned Mini BEFORE doing the erase all contents. Now I have both my replacement Mini and the one I returned to the store showing in iCloud.com, settings, my devices. The returned device does not show in the "find my phone," or in iTunes connected devices. It only shows on iCloud.com under settings and listed devices. It's a ghost device now and I have no way to get a hold of it to login and logout again. This is UNACCEPTABLE and incredibly frustrating. The Apple support advisors have been nothing but condescending and dismissive that I don't want the returned device listed in iCloud.com. Ridiculous that we don't have an option to remove the old device that was not logged off of iCloud before the full factory restore. The employees at the Apple Store gave me incomplete directions and now without a way to correct it, I'm left holding the bag as a consumer. Very disappointed. The only thing left to do now and wait 90 days and pray that the "ghost/phantom" device goes away on its own. Customer support has been anything but helpful or understanding that WE NEED AND OPTION TO DELETE OLD DEVICES from iCloud Setting's listed devices that we no longer have access to. I'm very close to ditching Apple and switching to Windows Phone.

We all have this issue, however there seems to be an automatic delete after 90 days.

A bit overblown reaction? No one is dead, devises still working?

I have the same problem, my new iphone 6 isn't on the my devices list..... And i already signed it to my icloud account... it's weird

Any idea how or what should i do so my new device can be enlisted under my devices??

thanks

Not only do I have these problems also, but my iPhone has renamed itself on iCloud devices to "Michael's iPhone 6 (2)" arghhhh

I upgraded to an iPhone 6.

I still have an iPhone 4S and did this initially just before I reset and erased the phone. It still showed up in my iCloud.

So, I set up the 4S as a new phone, logged in with my Apple ID, turned on 'Find my phone', then turned it off. Then signed out of iCloud on the 4S. Reset/erased the phone AGAIN.

Now the phone is gone from iCloud.com

I'm awaiting a message from AT&T as I've also requested an unlock.

If you still have the device then it wouldn't be a problem. Most of us here do not have the device anymore.

I sold my iPhone 5 over a month ago and have the same problem. I've followed the thread and can see there's no solution.

However, when i ran the activation lock test on the old iPhone 5, I get the message "Activation Lock On" and "The Current Users Apple ID and Password will be required before anyone else can activate and use this device".

Does this mean the new user has full control of the phone, and everything is fine, or does it mean they are restricted in it's use and possibly able to access my iCloud?

https://www.icloud.com/activationlock/

I don't think the activation lock checker is trying to be that clever.

It doesn't know you were a previous owner, so it can only inform 'anyone' who happens to check of the current state of that device. It's telling you that it is currently registered to an Apple ID, but that's all. When I check my sold device, it still reads "This device can be activated by a new user." In the case of your old device, it may have been through that stage already - but I don't think you can tell the difference, IYSWIM...

Interestingly, the old iPhone that is stuck in iCloud did disappear from iCloud tabs in Safari. That was annoying...maybe the system does clear stuff out periodically . Still in iCloud though

Well, using the activation checker was a relief. In my case, The phone that is showing up in my devices isn't even a phone that I owned. It was a phone that T-Mobile sent me for a week to test drive their network! So irritating! It has been listed at least a month, so I doubt that it will ever disappear unless Apple fixes this issue.

Does anyone from Apple Support monitor these threads? I have the same issue! Seems like they should be able to allow you to manage and remove these phantom devices.

C'mon Apple!

I just wanted to be one of the 600 people who've added value to this thread by saying....

I have the same problem. Does anybody know how to fix this?

😝