iPad Air since iOS 8: Apps not updating and downloading no longer possible. Fix?

Update: Right after the previous post, I tried to update two pending apps, and the problem is back. So, no resolution here. I have set the thing up from scratch twice, and the problem resurfaces after some time. I will try and get the Geniuses to fix it at some point. In the mean time, no purchases or updates.

Something else tried. I went to iTunes, clicked on my account, and went to the setting for Devices. There were a bunch of devices setup there to automatically download apps. I killed them all, restarted the iPad. It downloaded one update, and is now frozen on the second one. So, who knows. Kind of done now for real.

Download new update iOS 8.0.2 this may solve Some problems. Bs

Since I started this thread yesterday let me provide an update since I see all the activity rolling in on this. There is for sure a problem with iOS8,8.01 and now 8.02. I have fixed my issue on the iPhone 6 but still exist on my iPad and on iPhone 6+. Hopeful that Apple is seeing some of this activity. I posted feedback on Apple.com/support as well as sent tweets to @Apple. Keep up posting the issues only way it will get fixed.

My Wifi5G or updates would not work but about 1hour ago updates started working And 5 G wifi now ok but I have had this problem for 3 days but I don't know why It has started working because I have not done anything to make it work? Bsydd uk

full backup to icloud, factory reset and install has so far worked, keeping

my fingers crossed.

There is no reason thought that we should have to be going through this.

On Sunday, September 28, 2014, Apple Support Communities Updates <

Same problem on iPad Air - Apps in Update mode are stuck. Running iOS 8.0.2, tried all the usual tricks but a full restore. Doesn't seem to be any point to doing that based on this thread.

C'mon Apple, pay attention and get this fixed.

So, I deleted all of my programs except one. The Wall Street Journal was actually still, more or less, working. It was downloading content, but not ads (that's a feature not a bug). I figured that if it was anything, it would be in the 30 apps I already deleted. And I really hated to get rid of one that actually worked.

Finally, I said, screw it, and deleted it.

Then I rebooted.

Started downloading and they all came back nice as you please.

So far so good. I'll let you know if it stops working again.

It may be that there is more than one bug in play here.

My browsers are working again too. They had both become flaky (iCabMobile and Safari).

I have updated to iOS 8.0.2 - where to start with the problems on an iPad 4? I can't update apps, I can't sync apps, I can't keep the internet connection, I can't open some apps, and I haven't tried very much yet!!

I've turned off iCloud I've restarted the iPad - all the obvious stuff but the fact is that this is a software problem from apple and not my iPad or me. I hope that apple sort this out very fast - I have too much stuff on my iPad to do a factory reset - and why should I? Its their mistake - they should fix it (besides which I'm going away with work tomorrow and I can't spend all night resetting an iPad)

Come on apple.............

I Had the same problem with my iPad mini, I just updated all my apps problem solved 🙂

I have nothing to do with Apple, but I do work with a software development team.

It's hard to know how long this will take, but I can make some educated guesses. There are these problems:

1. We have no idea if the development teams even have this bug on their bug lists yet. There may be quite a lot of them on that list already.
2. Even if our bug is on the list, it may not be a high enough priority yet. This might be because other bugs affect more people or are viewed as more severe.
3. There is little chance anything will happen on the weekend. iOS 8.0.2 is not generally viewed as a disaster, so they probably let everybody go home.
4. If the bug fix requires another software release, Apple will gather up a number of issues and make one release to cover them all. This gives them more time to test and should reduce (but not eliminate) the chances of a bad release.

My guess is that unless we come up with a general solution ourselves, Apple will not fix this for at least a week.

In the meantime, there seem to be two "solutions" that have worked for at least some of us. The first is to delete all of the apps waiting to be updated:

1. Go to the App store app and make a list of all the apps waiting for an update. I did this by using my iPhone camera.
2. Then delete all of the apps on this list. You do that by touching and pressing on any app until they all start wiggling. Then each app will have an "x" in the upper left corner. Touch the "x" to delete an app.
3. Touch the home button at the bottom of the screen to get out of this mode.
4. Then reboot.
5. Go back to the App Store app and at the bottom, touch "Purchased". The apps you have already bought, but that can be downloaded, show the little cloud icon with the down arrow. Touch the icon to re-download the app.

This has worked for a number of people myself included (at least so far).

The more drastic solution is to reset to factory conditions. In this case you'll lose all apps, photos, songs, accounts, and customization of any kind. It may be that you can back all this up to iTunes and restore it all once your iPad is working again, but I haven't tried this, so don't know. It would be helpful if one of the people that has done this could provide step by step instructions.

Hawler wrote:

I Had the same problem with my iPad mini, I just updated all my apps problem solved 🙂

Confusing, since if you had the problem you couldn't update your apps!

I had this problem with two iPhones and an iPad. All three were fixed by doing the following:

• Connect to iTunes.
• Click on the device in the sidebar, then click on the Apps tab.
• Below the Apps window, there is a box to check to automatically download new apps. Check that box.
• Click 'Apply' the click 'Sync'
• Uncheck the box you checked two steps above.
• Repeat 'Apply' and 'Sync'

All three devices went back to normal app updating after this.

newellj wrote:

I had this problem with two iPhones and an iPad. All three were fixed by doing the following:

• Connect to iTunes.
• Click on the device in the sidebar, then click on the Apps tab.
• Below the Apps window, there is a box to check to automatically download new apps. Check that box.
• Click 'Apply' the click 'Sync'
• Uncheck the box you checked two steps above.
• Repeat 'Apply' and 'Sync'

All three devices went back to normal app updating after this.

Well, that would have been easier!

That is not working here. That was one of the first things tried. I have also changed wifi networks, signed into with another iTune ID. It's something on the device causing this. I am giving up. Two full wipes and restores is enough. I have apps I need. If they update oh well. Certainly can't buy any new ones.