Anyones health kit app stop working?

Yes I removed the sources and apps that were connected to iPhone and removed all items things in Dashboard. Emptied it as much as I could. Then I quit Health app. (I mean not leave it open in background, that i why I called it force quit... ? ) I am using iCloud backup as well, but in this case I made a separate backup to my Macbook from which I restored it. I have no idea if it makes any difference from where the backup will be restored. Maybe it does, maybe it is restoring with slightly different permission, no idea.

Thanks, simple enough instructions for me to give it a try... And it's nice minus 22 degrees Celsius on the backyard porch back here so I have plenty of time on my hands trying to make a new installation..

I have 8.1, etc, and the app is still VERY buggy.

The data doesn't update properly, etc. I have to, almost daily, reset the entire phone to get some kind of basic display. But moving between screens doesn't update, clicking on month, year, etc, does nothing.

This is a problem at least twice a day.

Same here, the Health app is very unreliable. I'm currently only using it to show data from the built-in step counter on iPhone 6 and to add weight data. Very basic usage.

I have to restart the app or restart the iPhone several times each day. Sometimes it works and displays data but very often no data at all is displayed. Also, even when it works it often takes long time to update the data so I'm not sure that the data displayed is old or new.

I have the latest iOS version, the problem has existed from start with iOS8 and iPhone 6. Have all persons working with the Health app at Apple been fired?

Marcus:

May I recommend you edit your post to say you did a soft reset? It did work for me to get HealthKit working again….thanks!

According to wikihow, pressing the home and power buttons is a soft reset. A hard reset is accomplished via Settings, and it resets all of the data and settings on the phone, restoring it to factory settings.

Reference: http://www.wikihow.com/Hard-Reset-an-iPhone

ajgiii wrote:

Marcus:

May I recommend you edit your post to say you did a soft reset? It did work for me to get HealthKit working again….thanks!

According to wikihow, pressing the home and power buttons is a soft reset. A hard reset is accomplished via Settings, and it resets all of the data and settings on the phone, restoring it to factory settings.

Reference: http://www.wikihow.com/Hard-Reset-an-iPhone

Apple doesn't call anything a "soft reset" or a "hard reset". What you're calling a soft reset is just a reset. What you're calling a hard reset is actually called "Erase all content and settings". You may think I'm nitpicking here but precision in a technical support forum prevents issues. The distinction is important because a reset doesn't delete any data. Erase all content and settings does. People get confused and hesitant to do a reset because they are afraid to lose their data. And, as the term "hard reset" doesn't appear anywhere on the phone or in Apple's documentation that opens the door to further confusion.

Best of luck.

Meg,

I'm not coining the terms soft or hard reset. Marcus first used the term in this thread, and I just quoted the wikihow link I provided. I offered the suggestion for exactly the same reason as did you: preciseness to reduce confusion.

Your description "reset" and "Erase all content and settings" mirrors that of wikihow. If you are concerned with preciseness, your comment should reference and clarify the wikihow comment and Marcus' comment. Not mine, because I am not the source, I just quoted wikihow. By working with the source document (wikihow), rather than my distillation, people will be able to review the source (wikihow) and then make the direct link to your comments. Otherwise, it might appear you are just attempting to discredit my input (which doesn't matter since I'm not the authority).

In fact, for real impact, I recommend you contact or post on wikihow to modify their post so it can be more precise. Now that would be cool, because, irrespective if the terms show up in Apple's literature, they're showing up elsewhere.

(BTW, for preciseness, the Apple forum isn't just tech support, it is a forum, otherwise called Crowd-sourced Tech Support, that provides a mixture of feedback and support; source: Wikipedia).

Please make sure to let Apple know of your frustration through the feedback website.

www.apple.com/feedback

Well I am on IOS 8.3 and using an iPhone 6, and I am having the same problems. The app evidently just *****. It can't keep data. It works sometimes and not others. Been worse since updating to ios8.3! Tried restarts and hard resets nothing seems to help. It is just unreliable. A waste of time and energy. I'm raising my blood pressure just trying to get it to work. Moving it off my home screen. Certainly would never consider buying an Apple watch if it is supposed to interface with Apple's Health app. Going to install one of the well rated health tracking apps. Apple did not get this one right.

After 10 days with the movement tracking and the healthkit sync enabled, I can say that it works perfectly! No reboot needed, no data lost!! 😉

Yep, it seems to be running find now. So some recent Apple update must have fixed it. From what I've seen they finally fixed the keyboard (caps/lowercase) in iOS 9.... with Apple you just need to wait a long time for fixes it seems.

I don't use this app but had noticed it was working when I first got the iPhone 6 plus and was interested to see the comments and looked at my data and noticed that the last entry was June 8th 2015 so it's not worked since then, was there an iOS update I wonder around the time?

I have also had to exchange my phone at the apple store for a fault about 4 weeks ago and still not working....

Running 8.4.1 on my iPhone 5 and the Health app still drops both synched data from RunKeeper and my medical ID data almost daily! Sometimes powering the phone down and back up restores it, other times no. The only good news is that the medical ID info usually is there if you access it through the emergency function, even though it does not show up in the app itself. Still can't understand how Apple can get away with having a product this bad for this long without fixing it! I agree with another poster - I will never buy an Apple Watch to track fitness until they come out with a new version of HealthKit that actually works!

I have an issue with the 'Show all Data' in health kit for steps. It seems to just lock up with the 'loading' animation when I click on that for steps. I probably have a year's worth of step data, and I'm not sure if its the amount of data which is preventing me from seeing the individual data points.

I have used the 'QS Access' app and it is able to export my steps no problem. I don't really want to loss my step data, but I would like to see it 'working' within the health kit application.

Any suggestions?