incoming calls ring on multiple phone numbers

After getting the iphone 6, incoming calls simultaneously ring on my kids' phones that are also on my account. How do I stop this from happening?

iPhone 6, iOS 8

Posted on Sep 28, 2014 5:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2017 12:19 AM

Now I understand why this is happening. And found the disable/Unable option in the settings of any Iphones. I hope this help's alot of people. Knowing that other brands don't do this kind of thing. Apple did it again! They have good ideas, but be carfull when using this functions, because it can be dangerous when you don't other people to know your personal calls/ or other confidential information.


You go into settings/Phone/Calls on other devices (There you will be able to disable or enable the function). Do as you like, and hope this helped you Iphone lovers you.

83 replies

Nov 26, 2014 4:56 PM in response to Sanna G

I have a question for everyone. When does this happen? Is everyone in the same house, or the same location? OK...guess that was two questions. Might as well make it a couple more..... Did this same issue occur to anyone before the iOS 8.x.x update, or moving to a new iOS device?


I have friends that this is happening to and I've looked everywhere posted above, but the only time that this occurs is when they are in the same house. If I call person A while person B is in a different geographical location on caller A's phone will ring. They are also on the same wireless carrier.

Nov 28, 2014 3:15 PM in response to lorifromfla

I had the same problem with my kids phone, since we are using the same AppleID for iCloud on both devices. You can change AppleID on each phone to eliminate this problem. Or...


Go to Settings > FaceTime, Turn off the iPhone Cellular Calls option.


This allows all other app functions to work on each person's phone (i.e. FaceTime, Handoff, etc.).


Hope this helps others.

Jan 19, 2015 10:35 AM in response to AmirHussein

same problem. iPhone 5 with ios8 is my old contract phone with two more months to run. New phone is 6 plus with a different network. If my new phone rings, my old phone does too. Texts to new phone also go to old. Apple couldn't help. Each phone is set to receive and send only to that phone. Email address is unticked. I have to keep old number for a while as I do still get calls on it. So sick of all the problems lately!


Any more suggestions?

Feb 4, 2015 3:26 PM in response to LinUK

When features become problems it's time for Apple to rethink how it deploys new features.


This multi-phone capability gives you the ability to use multiple phones as "extensions" on one or more numbers to give you a functional model matching that of the old landline based phone service. You can answer your calls in any room with a phone nearby. You can support multiple numbers on the same handset. We used to share the phone in the old days, remember?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

incoming calls ring on multiple phone numbers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.