iPhone restore error 53 - not listed anywhere, what is the problem? has anyone seen it before???

has anyone come accross restore error 53 on an iPhone 6???

iPhone 6

Posted on Sep 29, 2014 2:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2015 6:43 PM

Little history here re: error 53...


- dropped iphone 6, shattered screen.

- took for repair, tech not only replaced screen but used a new (or used) home/touch id button with attached ribbon cable.

- attempted to both update and setup new touch id, neither worked and received failed messages. .

- tried to update via itunes, started update then failed with error 53 - tried many times after with continued error 53 error.

- tried to restore, also received error 53.

- realized my phone was a brick so called back repair service.

- they stated the tech messed up - iphone has a unique home/touch id button and ribbon cable, any other replacement will not work.

- fortunately they retained my parts and replaced the new home/touch id and ribbon cable with my existing one.

- brought home, was able to complete the restore then restored from back up.


So, if you damage your iphone, be sure the repair service uses the existing home/touch id and ribbon cable or you'll end up with error 53. Appearantly, each iphone is linked to this button/ribbon cable and will not work if replaced. If you do have it replaced, you won't be able to update and if you try to update via itunes, your iphone will never work again.

340 replies

Feb 14, 2016 5:34 AM in response to gail from maine

Read this article. It should shed some light on your questions:

ERROR 53 INTELLIGENT WRITE-UP


Thank you. To recover from Error 53 this article says "replace the new TouchID processor with the old one. (People say they have successfully done this.)"


I replaced back the original Home Button assembly onto the new display assembly but I can't get rid of "Error 53".

Has anyone got evidence that, once Error 53 has been set due to the assembly of an unpaired Touch ID button, putting back the original button recovers the phone from such error?

May 30, 2015 9:33 AM in response to Xthelyricist

Hy.I got today at restore iphone 6 ios 8.3 16gb error 53.Iphone fuction perfect until today at restore.I replece my lcd because was broken and use original home botton. Any solutions?These is a service apple problem at restore,or phone bricked? The ios 9 maybe will solve?

Problem is i got these error on bounth iphone 6 i have.at 50% verification software give error 53 and stop

Jul 3, 2015 7:41 PM in response to Usernamedmt

Same issue here! & more unacceptable is that they refuse to replace the phone saying it has been modified inside, which didn't happen during the period when I have it.


I bought the phone online a month ago on June 2 and picked up on June 3rd.


From the day 1, I couldn't update IOS. I tried it from my phone.

I kept trying to update but it always fails in the middle even when it was full battery. But it was fine to use.


Today, since IOS 8.4 was released, so I tried to update again, but this time from I-tunes on my computer.

Then it failed again in the middle with the error 53 notice. My screen turned black & it only show

it needs to connect iTune.

I tried to restore on I-tunes & it failed.


So I brought it to the same Apple Store in Soho where I got it from,

& they told me this I-phone has been modified which I did not.

They told me they cannot do anything about it since it's modified.


They told me there is no way to prove it that I didn't modify it & cannot do any support from them,

that's ridiculous! I brought the phone back exact as the one they gave me one month ago, if anyone could have modified the phone, it could only be done before I got it. The only thing I can do right now is to mail it back to Apple for a 2nd opinion check. But if the phone is really like what they say it is, they still won't do anything for it. And that just means I wasted $700 for Apple's fault.

This is so UNFAIR!!!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone restore error 53 - not listed anywhere, what is the problem? has anyone seen it before???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.