FaceTime camera appears off-center

ConorjW wrote:

my device is "affected". it should have a black screen but I've got a weird moon shape around my camera. also the area around the lens is for getting as much light as possible, if one side is 50% covered by a defective film thats slipped in front of it, it will probably be slightly making one side of the image darker. the film has slipped 1mm in 2 weeks. who knows, in 2 years it could be covering the lens!!! heres a detailed image of the fault. we probably are all devoted to apple here 🙂, but you cannot say that this is reasonable, its one of the most expensive phones you can buy and it gets a moon around the camera. the camera module itself is fine, just a film around it moves :O

apple needs to stop making everything in china with terrible working conditions, pay for workers, and lets face it.... quality D: I've always thought apple had quality products but you can't regulate how well your products are made very well if they're made the other side of the world.

TJBUSMC1973 do u have an iPhone with this issue? if you bought a Ferrari and one day the speedometer got a crescent moon around it you'd complain, apple has some of the most expensive products to buy, so they NEED to be perfect. otherwise what are you actually paying more for?

heres my camera, I've put the circles in to show the camera, opening hole on the front glass, and dislodged film:

Plenty of people have shown pictures of the lens. But can you take a picture with that lens and see any degradation in the image caused by that lens? Not one person has done so yet..........which tells me it's a purely cosmetic issue. If it bothers you, by all means get it replaced.

ConorjW wrote:

my device is "affected". it should have a black screen but I've got a weird moon shape around my camera. also the area around the lens is for getting as much light as possible, if one side is 50% covered by a defective film thats slipped in front of it, it will probably be slightly making one side of the image darker. the film has slipped 1mm in 2 weeks. who knows, in 2 years it could be covering the lens!!! heres a detailed image of the fault. we probably are all devoted to apple here 🙂, but you cannot say that this is reasonable, its one of the most expensive phones you can buy and it gets a moon around the camera. the camera module itself is fine, just a film around it moves :O

apple needs to stop making everything in china with terrible working conditions, pay for workers, and lets face it.... quality D: I've always thought apple had quality products but you can't regulate how well your products are made very well if they're made the other side of the world.

TJBUSMC1973 do u have an iPhone with this issue? if you bought a Ferrari and one day the speedometer got a crescent moon around it you'd complain, apple has some of the most expensive products to buy, so they NEED to be perfect. otherwise what are you actually paying more for?

heres my camera, I've put the circles in to show the camera, opening hole on the front glass, and dislodged film:

The inner red circle is the actual lens assembly. The further inner 'blue ring' is the actually internal lens. Neither is covered by anything. Therefore, there should be no interference with the camera or the image. Take a picture with that camera and post the image.

MMostly cosmetic yes, cant say purely if you want to go technicle. images can be "affected" due to the refraction of wavelength around the end of object (washer in this case). and you are not sure that it will not shift further down the road, given that phones are 1-2 months old and already showing this sympto. Does it not warrant concerns?

It probably wouldn't concern me much. I have a full year of warranty, plus AppleCare+ on all my iDevices. But it doesn't matter if it concerns me. If it concerns you, you should most definitely take it to Apple.

domlee2010 wrote:

MMostly cosmetic yes, cant say purely if you want to go technicle. images can be "affected" due to the refraction of wavelength around the end of object (washer in this case). and you are not sure that it will not shift further down the road, given that phones are 1-2 months old and already showing this sympto. Does it not warrant concerns?

I use a protective lens hood on my DSLR, Even though it extends around the front part of the lens, it doesn't affect the image. Unless an external object actually interferes with the direct line-of-sight, then it's not going to cause image distortion. Light isn't going to 'refract' around a solid object. Light refracts through a medium when the speed is different, like when sunlight passes through water in the air, creating a rainbow. Light doesn't become a 'rainbow' when it moves over the edge of a mountain.

If you could refract light around a solid object, you'd have invented a cloaking device. Let me know if that's what you mean, because I want to invest in that.

Apologies. I meant diffraction. Not refraction. EMV bends around objects

Also, the ring sticks out and can cause glare depending on the lighting condition. Jusl like some cases cause glare when flash is on. So don't jump to conclusion that there will be no effect.

TJBUSMC1973 wrote:

The inner red circle is the actual lens assembly. The further inner 'blue ring' is the actually internal lens. Neither is covered by anything. Therefore, there should be no interference with the camera or the image. Take a picture with that camera and post the image.

God you're infuriating. How much is Apple paying you?

It's a wide angled lens and the image sight lines project out as a cone. You don't have to cover it as if you were projecting out a cylinder for it to have an effect. You can see that when you move your finger toward the lens on top of the display cover glass. Well before you encroach the camera opening you will start seeing your finger.

When the obstruction is closer to the lens depth-wise, it has to get closer to the center of the cone to have an effect, and it's also very defocused. We aren't seeing an egregious blockage from the gray crescent after all the native image processing but it doesn't mean there couldn't be a diffraction problem. I know someone said refraction but take it easy on the kid - this isn't a physics classroom. Anybody can google lens aperture diffraction and see the effects. You keep asking for someone with the crescent to take a picture with that front camera, but what you really need is a scientific image quality test looking for sharpness and aberration, comparing with and without the crescent, which of course would require two different phones.

I got my iPhone 6 replaced a couple weeks ago because it had a very large crescent, really easy to see with the naked eye. My new one came out of the box clean but after two weeks there is now a sliver of crescent, but you have to squint to see it. Personally that is my compromise - exchanging for another this early in a product cycle will probably not yield one that's completely fixed so I would be risking getting one that's worse. I am, however, still wondering how much it can move over time down the road.

BTW your lens hood is not for protection but for reducing edge glare (remember the famous iPhone purple glare?). The reason it doesn't interfere is because someone has worked out the lens angular projection and designed the hood properly. Those lens hoods that have four rectangular petals? They are designed so there are no issues in the corners of the captured image.

domlee2010 wrote:

Also, the ring sticks out and can cause glare depending on the lighting condition. Jusl like some cases cause glare when flash is on. So don't jump to conclusion that there will be no effect.

That's completely different, and can be caused by some protective cases, separate of the actual device enclosure.

Again, please post an image of a picture taken with the camera so we can see if there's any visible interference.

tsanga wrote:

TJBUSMC1973 wrote:

The inner red circle is the actual lens assembly. The further inner 'blue ring' is the actually internal lens. Neither is covered by anything. Therefore, there should be no interference with the camera or the image. Take a picture with that camera and post the image.

God you're infuriating. How much is Apple paying you?

It's a wide angled lens and the image sight lines project out as a cone. You don't have to cover it as if you were projecting out a cylinder for it to have an effect. You can see that when you move your finger toward the lens on top of the display cover glass. Well before you encroach the camera opening you will start seeing your finger.

When the obstruction is closer to the lens depth-wise, it has to get closer to the center of the cone to have an effect, and it's also very defocused. We aren't seeing an egregious blockage from the gray crescent after all the native image processing but it doesn't mean there couldn't be a diffraction problem. I know someone said refraction but take it easy on the kid - this isn't a physics classroom. Anybody can google lens aperture diffraction and see the effects. You keep asking for someone with the crescent to take a picture with that front camera, but what you really need is a scientific image quality test looking for sharpness and aberration, comparing with and without the crescent, which of course would require two different phones.

I got my iPhone 6 replaced a couple weeks ago because it had a very large crescent, really easy to see with the naked eye. My new one came out of the box clean but after two weeks there is now a sliver of crescent, but you have to squint to see it. Personally that is my compromise - exchanging for another this early in a product cycle will probably not yield one that's completely fixed so I would be risking getting one that's worse. I am, however, still wondering how much it can move over time down the road.

BTW your lens hood is not for protection but for reducing edge glare (remember the famous iPhone purple glare?). The reason it doesn't interfere is because someone has worked out the lens angular projection and designed the hood properly. Those lens hoods that have four rectangular petals? They are designed so there are no issues in the corners of the captured image.

Apple pays me whatever my stock dividends generate.

And my lens hood is for both physical protection and glare reduction. Been shooting for a very, very long time. I don't need you to tell me what my camera/photography accessories are for.

I'm just quietly laughing to myself until someone actually posts a picture. The general question is: will this cause interference? The answer is: maybe, so let's have a look.

But no one wants to post a picture taken with the 'affected' lens. It's starting to get ridiculous.

If someone said on this forum, "Hey, I've got a weird effect on my display," then usually we'd ask them to post an image. If they don't, then it gets ignored.

If you think your device is defective, get Apple to look at it. If they agree, they'll probably exchange it.

Some apple fans are in denial, if I bought a $800 phone and comes with a scratch do I have to keep it because its just a cosmetic thing? Come on!!!!! We all know Apple is facing a lot of quality control issues lately. Accept it and go back to the store with your defected gadget and demand a proper replacement. I replaced my iphone 6 because I noticed this annoying crecent moon issue and now the second replacement keeps shutting down and crashing apps, today Im on my 2nd visit to get a 2nd replacement. I've been in apple store 5 times in these last two months, between my new ipad with dim light issues and now this iphone 6 crecent moon headeach. I used to be an Apple fan but not anymore!

theres a photo, you can't see any interference with mine, bit I've seen others with a crescent moon 2x the size. but when i shine a very bright torch at about a 20degree angle on each side you can kinda see some interference.

i don't know what that blurry weird patch is on the right middle. (but that black dot/stripe is a mark on my ceiling)

they were the same angle and distance and there is definitely a glare difference

also i did it and the film causes a kind of shadow over the lens at a certain angle which reflects of the inside of the glass, and doesn't on the other side.

Light shone on the normal side Light reflecting off the silvery film, and off the indie of the phone's screen.

i admit that this isn't an "everyday situation" but it still can be seen that the defective film side is effected. 😟

TJBUSMC1973 wrote:

And my lens hood is for both physical protection and glare reduction. Been shooting for a very, very long time. I don't need you to tell me what my camera/photography accessories are for.

I'm just quietly laughing to myself until someone actually posts a picture. The general question is: will this cause interference? The answer is: maybe, so let's have a look.

But no one wants to post a picture taken with the 'affected' lens. It's starting to get ridiculous.

If someone said on this forum, "Hey, I've got a weird effect on my display," then usually we'd ask them to post an image. If they don't, then it gets ignored.

If you think your device is defective, get Apple to look at it. If they agree, they'll probably exchange it.

Fair enough, you never know people's background in the forums.

If you've been shooting for a long time, then you should understand that someone can't just post a picture from the camera with a diffraction problem without comparing it to another sample that doesn't have the issue. That means taking two phones with and without the crescent, setting up a test scene ideally with some detail, and take photos using both devices in identical lighting conditions.

ConorjW wrote:

also i did it and the film causes a kind of shadow over the lens at a certain angle which reflects of the inside of the glass, and doesn't on the other side.

Light shone on the normal side Light reflecting off the silvery film, and off the indie of the phone's screen.

i admit that this isn't an "everyday situation" but it still can be seen that the defective film side is effected. 😟

Thank you!

Yes, it looks like it's a defect that is causing performance issues. Apple should replace the device if it is within the hardware warranty period and there is no physical or liquid damage to the device.