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iPad 2 iOS 8 storage being used when streaming videos (TV Shows) no way to delete or find the videos? Am I missing something?

I am using a 32GB iPad2 with iOS 8.0.2 loaded on it. I stream iTunes purchased TV show videos on the device through the video app which I think is supposed to be streaming the video but it seems to be using up storage space anyway. When I go to manage storage I don't even see the video icon there to see what videos are there. The only way I can clean up space is to reset the iPad. This is too time consuming and I would think there is an easier way to deal with this issue? I do little else than watch video so it is the only app that can be using that much storage. Any help or suggestions would be appreciated.

iPad 2, iOS 8, 32 GB

Posted on Oct 1, 2014 10:23 AM

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Posted on Oct 1, 2014 10:29 AM

iTunes doesn't stream video.

You are downloading it.

56 replies

Oct 13, 2014 5:41 AM in response to Kin Hui

One other solution I know of is downloading the iOS app called Battery Doctor. In the junk tab, you can get rid of those movie files too. You might have to do it a couple times to get rid of all of them, but it works. The only issue I have with it is that, for some reason, it deletes the other iTunes movies I've actually downloaded to my phone too, which is pretty annoying. Still, it's a lot more convenient than plugging into a computer.

Oct 14, 2014 8:57 PM in response to Kin Hui

Hi, there is a much easier and quicker way I found to free up the storage. When u stream the videos it seems to take up storage that can't be found because it's temporary. These videos were automatically removed for me when I signed out of the iTunes and App Store under settings. Sign back in and carry on with streaming. Hope that helps!

Oct 19, 2014 12:03 PM in response to MaxSmart86

I am having the exact asme problem. This is a legitimate issue and a massive oversite on Apples behalf. I only have a 12gig iPad so memory is precious. I spoke to an iPad customer support rep from Apple and they said there are no plans to patch this problem at this time. Pretty cranky. I am starting to see why other tablets are better then Apple products. Limited functionality and glaring oversites.

Oct 19, 2014 8:06 PM in response to MaxSmart86

Aside from this new issue under iOS 8 (which is really a serious bug - surprised it does not get more attention - hopefully it will be fixed in tomorrows 8.1 update), can we all agree that it is very bizarre that iPads and iPhones are not able to stream movie/tv shows purchased on iTunes? The Apple TV - which is also running iOS - has been doing this for many years.... I am not aware of any video service these days that requires downloading.

Oct 20, 2014 2:22 PM in response to ScottyF71

From what I can tell, the issue is somewhat fixed in iOS 8.1. The video unfortunately still downloads to the device while you're watching it, but if you tap the "Done" button while it's still downloading, the loading symbol by the wifi logo disappears, meaning it stopped downloading. I also checked my storage several times when I tried this, and it didn't increase.

Oct 23, 2014 7:11 PM in response to Jhark81

This worked for me thanks. when I signed out of iTunes, my iPad was unresponsive for 60seconds. I all most started to panic.


iOS 8. has significantly reduced the performance of my ipad 2. For those still no sure about updating, my advice hold off. Even my iPhone 5s has taken a huge performance hit.


I'll stop my whinny now. 😢

Oct 28, 2014 12:06 PM in response to Adiamo4

Hi,


i am from Germany and i have the same Problem.


While streaming a Movie or TV Show from the iCloud through the Apple Video app; now under iOS 8, the "Other"-Memory Space go higher and higher. When i want delete the Movie Files like on iOS 7 before i go to the "Manage Storage" Option but there is no Videos Folder anymore. I cant delete the Files. On the Info Options in the Setting is see there is 1 Video on the iPad but i cant delete the Files.


I also force quit the VIDEO app or restart the Device - no changes. The Video Files are on the Storage. But i cant see them and delete them.

Today i talk with the Apple Support and reset the Device complete with a new iOS 8.1. Then i installed no Apps , only try to play a Video. Same Bug.


Powering the phone down and re-starting it did not seem to do anything.

I dont know what to do and when Apple will fix it.

Oct 29, 2014 3:17 PM in response to MaxSmart86

Allright fellas, here is the SOLUTION you've all been waiting for until Apple releases a fix for this most disturbing bug.


Also I should mention that the solution before me unfortunately didn't work for me on iOS 8.1. I wanted to mention that if anyone else is trying to go with that and having no luck.


Anyways, for this solution to work, you'll need a computer(either a Mac or PC) and a computer app called iExplorer(http://www.macroplant.com/iexplorer/ - it's 35$). Basically, iExplorer allows you to browse the file system of your iOS device through a USB connection from your computer without jailbreaking it.


BACK UP your iDevice!!! DO NOT proceed without backing up your device since this method involves some risk but rest assured I'll direct you as best I can. Also you should know that any problems that may occur are totally at your own responsibility.


I'm assuming you've installed iExplorer into your computer and your iOS device is connected via USB.


1) Start iExplorer,

2) Select the 'Files' tab,

3) Select the 'Media' button:

- if a pop-up appears about telling you that it's dangerous going to this location, then accept it. you should be going there if you want to fix your storage problem

- although the pop-up is correct and it should not be underestimated. you'll be dealing with the file system of iOS(at least a part of it) which a wrong deletion might lead to problems BUT if that happens, as always, a good old restore should fix everything magically.

4) I found those problematic videos scattered under two different locations:

- a very small part of them was under: my 'iOS device > Media > Downloads'. At this location, you'll see a lot of folders with bunch of numbers on them. You can check them out for videos BUT the second location had most of the problematic videos anyway. Also you should know that folder sizes won't be visible until you go inside them and back out.

- the second location was 'iOS device > Media > CloudAssets'. At this locations, select the header of the 'Size' column in order to list the items in a descending order so that videos would probably be at the top assuming that videos are the most storage hungry things on your iOS device. Video files will have the '.m4v' extension. One quirk of iExplorer is that unfortunately it can't delete multiple files at once that you'll need to delete them one by one. Video files will have some '.plist' extension files(which are really really small files) as well but these are basically files that store some information about the video files that are safe to leave behind.


That's it. When you delete the video files, your storage will immediately increase.


You should also know that I recently filed a bug report with Apple about this problem and they told me that they are aware of this issue and other people have reported it as well.


Take care 😉

iPad 2 iOS 8 storage being used when streaming videos (TV Shows) no way to delete or find the videos? Am I missing something?

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