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My iPhone 5 keeps on asking for activation....

All the time it does this, and it's searching for service the whole time and all of a sudden the Apple logo appears and wants to be activated and I've activated it lots of times, but keeps on coming. Is is because i'm running iOS 8.0.2?!! Sick of this, HELP!!! 😟

iPhone 5, iOS 8, activation

Posted on Oct 4, 2014 6:18 AM

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Posted on Oct 6, 2014 7:54 PM

Me tooay

73 replies

Dec 28, 2014 12:17 PM in response to JOGESHINDIA

Has anyone discovered a solution to this problem? My iPhone 5, updated to ios 8, for several days now continually resets to "Activation Required" followed by the request for my Apple ID and Password. I successfully log in time and again, only to have it reset a little while later. I tried turning off Find My iPhone as was suggested above but the problem persists. I talked to Apple support yesterday and the guy acted like he had no idea what I was talking about, and yet in the forums I see multiple threads about this particular issue.


Many thanks.

Dec 30, 2014 3:09 PM in response to mpwbd

I think I knew the problem ?

I have 2 iphone 6,

1st one, T Mobile, got it from Ebay, was locked to TMobile first, then told them I was going out of country, asked TMobile to unlock it for me, they did, and it works, it did not show " activation required" problem.


2nd one, Sprint, got it from Ebay, it's unlocked, but it keep saying " activation required " from time to time,

I believed, this iphone was not unlocked from Carrier or Apple, it was unlocked from one of " Unlock Service " from Ebay.


My guess, the one showing " activation required " was unlocked from a "bypass unlock", not a real unlock, so it need to be unlocked time after time,

not like the real unlock, such as my TMobile mentioned above, it was unlocked from my itune ( unlocked from Apple Company ), was a real unlocked from deep inside the iphone.


Questions to all who have this problem,

Who is your carrier ? does this only happened on Sprint ?

Was your iphone purchased from Ebay ? was unlocked from Carrier ( then connected to itune to unlock it ) ?

Jan 6, 2015 6:52 PM in response to stanwu123

stanwu: my carrier is T-Mobile, but my issue was not one of a locked/unlocked phone. It is an iPhone 5 I purchased new last year that continually requires reactivation. iPhone 5 has experienced this malfunction since the ios 8.1.2 update. I have talked to customer support many times, have restored the phone to its factory settings, been told to get a new SIM card from T-Mobile, which I did, and the phone continues to crash. When connected to iTunes the phone works great, connects to the carrier, no problem. However, when not connected to iTunes the phone crashes, asks for Reactivation, Apple ID & password, etc, over and over again. So, if I am away from my computer the phone is a worthless object. Finally, tonight, Apple support's advice was: buy a new iPhone. Because it's a few months over the year warranty. I have been loyal to Apple for years, but this is it. I feel the update killed my device. I spent $700 for a phone that worked a year and a few months, and was then told there is no available fix and no way to replace. **** you Apple. Those of you on the fence, I would recommend you stay away from iPhone and Apple's sleek planned obsolescence.

Jan 8, 2015 8:02 AM in response to mpwbd

Hello,


I have the same problem. The bad thing is that I'm from Sao Paulo - Brazil, and the apple costumer support ***** here. They told me to call a phone number... I did it, with no success.

If you guys that live in US or in any place where costumer service is at least decent are still having problems, I'm doomed. Thats why I'm trying to solve the problem by myself.


Since I'm a iOS developer, I have some skills to do a little more testing on the phone. Here is what I did until now:


- Turned Find my Phone off;

- Installed iOS 8.2 beta 3 release on my phone. The problem continue on this version. I'll keep installing every betas they release. Any change on the problem, I'll write here.

- Rolled back to iOS 8.1.2 (with DFU mode). The strange thing is.. my phone was always crashing in about 2 or 3 hours after activating. After I've reinstalled iOS 8.1.2, my phone worked perfectly for almost a day!


I know that there are some few ways to install older iOS versions on the iPhone, so I'm looking to install iOS 8.0 to see what happens. If the phone still crashes after that, I'll try to roll back to iOS 7! The problem here is that I didnt find a working ipsw file for my iPhone 4S. I'll keep looking, and post the results here.


I also noticed that when the phone is just about to crash, he starts losing signal all the time. I suspect that this has something to do with the problem.

One last thing. If someone will look after apple costumer service, please insist that this is not a carrier issue. It's not possible that plenty of carriers around the world suddenly stopped working. Since I live in a different country, I can say that. I'm pretty sure that the problem is on the iOS.

Jan 12, 2015 2:30 PM in response to mpwbd

I've had this problem for the last 5 or 6 weeks. It's a 32GB phone (14 months old - factory refurbished from the Apple store when my previous phone had a problem while under warranty) currently running IOS 8.1.2 on Vodafone Netherlands. It will only activate over Wifi. I updated the software (I think it was running 8.0.2 when the problem first started), did a complete restore, turned off Find My iPhone (it still deactivated itself multiple times a day, just didn't require my Apple ID), went to the Genius Bar where they had "never heard of this happening," and they advised me to do a factory reset as a new phone. It was fine for a week, and then it deactivated while in airplane mode. Reactivated and it was fine for a week, then deactivated 3 times on Saturday and so far twice today.


I am going to make another appointment at the Genius Bar, but does anyone else have any other solutions? I'd rather not remove the phone from Find My iPhone like one of the other replies suggested, as I value that feature (though the phone is completely unreliable now so maybe as a last resort...).

Jan 12, 2015 4:16 PM in response to atinleiden

Weirdly, the very day after my above rant of six days ago, my iPhone 5 (ios 8.1.2) started working normally again. I've read others say the phone might work okay for a while and then the problem returns, so I've been watching it warily, but so far so good. Like somebody on another thread about this issue said, I can't quite pinpoint what if anything I did to the phone to make it work again. But my experience went like this: after countless resets to factory settings and other recommended fixes (such as turning off Find My iPhone and iCloud) the problem persisted. Then, I went to T-Mobile and got a new SIM card because one of the Apple reps was finally nice and honest enough to tell me that some of the updates had over-maxed some of the SIM cards. However, immediately after the new SIM card was in, the phone continued to malfunction and I thought all was lost. Such was when I last posted. But that night--with new SIM card in the phone--I once again reset to the original factory setting (via iTunes), and then had a strange idea: I reinstalled an update of my phone that predated all of my factory resets of the two-three weeks of malfunction. I then left the phone plugged into iTunes overnight. From then onward my phone has worked as it did prior to the 8.1.2 update, other than the much-reported increased-battery-drain. (I have to re-charge the phone all the time now it seems, whether I'm using it a lot or not.) Out of fear that the reactivation/crashing problem will return I've made some changes that I don't know have had any effect or not. For example, I have left the Wi-Fi off and run the phone only on LTE because the reactivation problem seemed to often set in whenever the phone was searching, say, after leaving Wi-Fi and entering LTE. Since it has worked on LTE the past six days, I've not turned the phone's Wi-Fi on. Oh, and Find My iPhone is on, and doesn't seem to be negatively affecting my phone's present functioning. Again: weird: I don't know. The phone works right now and I hope it keeps working. I think I'll avoid Apple OS updates in the future though, unless I fall into sudden wealth and can buy the new model every year like the brand seems increasingly designed for. Good luck everybody!

Jan 15, 2015 9:21 PM in response to mpwbd

I'm experiencing the same exact problem too, the problem arises after a few days after getting IOS8.1.2 onto my iPhone5. You guys pretty much described what has exactly happened to my iPhone. It would drop it's telco reception before it starts searching again, and then it would find my telco and resumes. It happens in a loop and would occasionally ask for my icloud activation. I've not faced these problems before the iOS update. I hope Apple could personally respond to us as to what is going on, and provide an update for this bug. Thanks.

My iPhone 5 keeps on asking for activation....

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