apps won't update. When I click "update" it just opens the app. Also, "update all" option is unavailable (grey) iphone 5

Right just having another call. Great a 10 minute wait !!

I'm going to tell the advisor at the start i've got an iphone 4s, not jailbroken. ios 7.04. I DO not want to upgrade to ios8 (runs slow on an iphone, got 500+ apps and i know some wont work as theyre not updated and probably wont ever).

Lets see how it goes.

I've got one app which needs updating (Audiobooks). I press update and it'll open the app, press the name and then update and it'll update. I'll see what they say about this !....

Right been speaking to an advisor for about 10 minutes. Shes been good to be honest, understood the issue, understood why i dont want to go to IOS8. BUT she said she had an ipod touch on ios7 and she can see 'update all' isnt greyed out and it works for her (?!??!). So that caught me off guard. I'll ask her to update an app actually !

Shes now talking to a techy to see if theres anything else she can suggest but shes hinting at 'use the latest version of the software to be on the safe side - eg ios8). Been about 10 mins holding but hopefully it'll be decent news.

Well just finished the 30 minute phone call !

To be fair she did well, spoke to her tech team for a fair while who (surprise surprise) asked me to delete apps and re-install them (that doesnt work does it with the update) or basically upgrade to ios8 !

(Just got an update to Monument Valley, have to press the name then update and it works)

I asked her to update an app on her ipod which had ios7 and 'update all' was active, asked her to try just one and she said it asks for her password (doesnt open it). So yeah that didnt help my issue !

Perhaps it is JUST iphones under ios 7 ?

But i cant see any of us having luck emailing/calling Apple, seem to be oblivious to it

Here is what I discovered. For me, all of the apps in question are already updated. Everyone check your apps for this. I looked up the app's version number in the description in the App Store and then in the About or Settings of the app and compared the two. All of the apps that have the Update button are actually already updated on my phone. That would explain why the Update All button is greyed out. So the real problem is that for some reason, the App Store app is not recognizing this and still thinks these apps need to be updated. That would also explain why when tapping on Update that it opens the app instead because the button should really say "Open."

It seems that this bug manifests itself differently. For some, the posted work around works, for others, like me, it doesn't work. And it is happening on some devices and not on others, like for me it is this way on my phone but not on my iPad Mini. If I'm reading the comments correctly, it seems that the only universal factor is that we are all on iOS 7, but that's just a guess.

Hi everybody.

I think we are a lot of users with that issue. As far as I know (and read) , only affects iOS 7.0.X, so any device in iOS 7.1.2 should be OK and don't have this issue. I have checked in my country with other Iphone users (Jailbroken and not Jailbroken)

So please, keep in mind this if you talk to any person from Apple Support. In my country, the support is only by e-mail.

Regards.

same problem here with iPad 4, the workaround works but update all is greyed out. An easier workaround i found is to switch on Automatic app updates in settings. it cleared the 18 updates i had waiting without having to open each apps description page

Hey, everyone! I seemed to have gotten my problem with this resolved on my ipad3 7.0.4.... I turned off auto updates, and then turned the back on. I believe I had killed app store before going back and re-enabling. And it worked... all updates began to download. I still seem to have ebay app stuck at 'waiting...', which I think started my problem, but the others have updated.... baby steps I suppose 🙂

That didn't work for me, either. But I noticed one thing which corroborates my earlier findings. Since I have automatic update on, all my apps are updated and under a heading saying "Updated October 14, 2014." Notice the past tense. And all the apps still have an "Update" button instead of "Open" button. "Update All" is no where to be found, not even grayed out. So at least for me, it is doing its job and updating the apps. The UI is just wonky.

well, if that update status is bothering you, at least I found a way to get rid of it...

First you have to close appstore. Set the date to at least a month in the future

open appstore and it probably say that all your apps are up to date.

close appstore and go back to settings and set the date back to automatically

It works for me, for now...

(sorry for my bad english...)

I have this same issue on my iPad ver 7.0.6. 'Update All' is grayed out, 'Update' causes the app to open instead of downloading and installing the update.

My iPhone ver 7.1 is able to update apps without any issue.

AA

I'm having this same problem on my iPad 2 running 7.0.6. But really I'm not losing any sleep over it. Here's why.

99% of the updates the past month seem to be for iOS 8 compatibility. Given that those of us having this issue are running some version of iOS 7.0.x, these updates aren't for us anyway. And for that rare update these days that actually has some useful added functionality, there are plenty of workarounds posted in this thread to get that update.

Cheers!

Dave

Geez, why are you giving Dave a bad time for saying "Cheers?" He's just being polite and friendly. It's not his fault we have this problem. Go grump at Apple, not him. I'm with Dave--I'm not losing any sleep over this. I have my apps set to auto update and I don't even have to think about it. It's basically only the interface that's messed up, anyway.

darklomba wrote:

Cheers!???? Are you kidding me? We need a solution, not a workaround. Upgrading to iOS 8 will brick our phones. A Week ago everything was OK. Give us a solution Apple!!!

Better read again my friend. I never said to upgrade to iOS 8. In fact I said earlier that I will never upgrade my iPad 2 to iOS 8 due to performance issues.

What I said is that the latest crop of App Store updates are, for the most part, iOS 8 compatibility fixes. As iOS 7 users, we don't want or need them. And in most cases we won't benefit from them. So this issue is really a non-issue. Apple will get around to it...or not. My iPad running iOS 7 doesn't need or care about iOS 8 updates.

Cheers!

Dave

Thank you, Dimikosta!!! You rock!

THIS WORKED!!!!!

Dimikosta

There is a work around currently, jsut serach for the app in the app store and click update via the listing. This needs to be fixed ASAP though.

First of all, sorry if I was rude. It wasn't my intention.

Second, I read your post and of course it's clear that you don't say that upgrading is the solution. The problem here is that you are saying that you are not worried because this updates are not for you. What will happen in the near future if the updates are also for iOS7 users?

Workarounds are not solutions. And they should solve this problem. THEY are saying tha the solutions is to upgrade to iOS8. I want another solution.

Regards.

Here is what worked for me: when you open the Updates tab/section in the App Store app and you have apps that need updating, the Update All link in the top right corner will, for a split second, be active and blue before turning grey and inactive. Use this split second to tap the link, and the apps will update. All of them. Hope this helps.

Interesting development overnight. As of early Friday morning, what I am seeing on my iPad 2 running iOS 7.0.6 has changed. The Update All button is no longer grayed out and the Update buttons on the right (that merely launched the app and didn't update anything) have been replaced with the iCloud Download icons.

I tried the Download icon hoping this would be our Update fix, but they don't seem to do anything. You do get an animation of sorts, but no update downloads.

So perhaps Apple is working on this as we speak?

Dave