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The app store update is not working. "Update All" is greyed out. When I tap on individual apps' "Update" button, it just opens the app and does not update it. I've closed App Store and restarted it and I've rebooted my iPhone. This is new. Seems like it just started after updating the App Store, ironically.
iPhone 5, iOS 7.0.8
iPhone 5, Windows 7, iOS 7 Win 64 bit
Please stop spreading false explanations that are slowing down the interest from Apple.
. This really a bug.
. Apps versions are different and really need to be updated.
. It happens on untouched/clean devices (like mine).
. It's reported all over the internet even multiples times here:
Can't update apps anymore iPad 2 iOS 7.0.4
I already posted before how to get around it.
Upgrading from IOS 7.x to IOS 8.x also solves the issue at the risk of having a slower device.
WWhen you say you "closed" App Store and restarted it did you do it like this? To quit an app double click the Home button to reveal the row of recently used apps. Flick up on the page preview and it will fly away and disappear. That quits the app.
I see this, too. iPad mini retina, iOS 7.0.6. It started a day or two ago. The problem survives App Store restart and device shutdown and reboot. One odd thing was that a tunnelbear update was stuck in download. The only way I could delete it was to go to settings->usage and delete it from there.
Hi,
Please check the below settings:
SETTINGS > iTunes & APP STORE > Automatic Downloads.
In this section, is the Apps ON {GREEN BUTTON}?
In this Section is the , USE CELLULAR DATA ON or OFF?
> If the Cellular Data is OFF, then it will Automatically update on WiFi Network and you do not have to manually update the applications.
I> f the Cellular Data is ON, then its maybe cause of the slow cellular network that you are unable to update applications.
I (and probably We) don't have automatic update.
This is a very recent problem, it happened since a few days ago, and exactly as described in the first post.
"Update All" grayed out and individual "Update" starts the application instead of updating it.
And I didn't change anything in the Settings.
Hopefully more people will find out this problem in the next few days and find this post to report it.
I appreciate the help, Abhishek, but none of that is working. On my phone, Cell Data was on as it has been ever since I've owned that phone. I turned it off just to see what happens. No change. "Update All" is still greyed out and tapping on individual "Update" buttons just opens the app.
What we'd like to know is what happened to the App Store app because to me, that is what is the problem. I believe that all of us have done nothing to settings and just recently found this to be a problem. This needs to be reported to Apple.
I have several devices and I don't see this happen on my iphone6. On my 4s and ipad running 7.1.2 I can't update apps since clicking on the update icon causes the app to open rather than start an update.
Just to help everyone with this issue until it is fixed you can still update any app by doing this:
. Search for the app in the app store.
. Click on the "Open" icon next to the app name.
. Enter your Apple ID password if you are asked.
. This will update the app instead of opening it.
You can also click on the app picture in the search list this will open a new window where you will be able to click on the "Update" button.
A message will tell you that you already have this app and ask you if you want to update it.
Note: In the App Store update section the updated app will still have an "Update" button next to its name but it will be listed with the updated apps.
Here is what I discovered. All of the apps in question are already updated. Everyone check your apps for this. I looked up the app's version number in the description in the App Store and then in the About or Settings of the app and compared the two. All of the apps that have the Update button are actually already updated. That would explain why the Update All button is greyed out. So the real problem is that for some reason, the App Store app is not recognizing this and still thinks these apps need to be updated. That would also explain why when tapping on Update that it opens the app instead because the button should really say "Open."
Iphone 5s Jail-broken (same issue)
first, I'd like to know whether all users posting here are jail-broken or not because that leaves us to the issue of it being a cydia bug, but in case some are not jailbroken then it's an apple issue and need to be reported and confirmed ASAP
Have you checked the version number of what is on your phone and the version number that is in the description of the app in the App Store?
(Also, I got a post deleted because I mentioned something that you did in your 4:51 post. Don't know how your post didn't get deleted. Not going to do that again. Feel free to private message me if you can about that issue. I do not see how it is a bug related to that at all otherwise there would be lots of reports on it on the various websites that deal with that matter.) Thanks!
I'm posting to keep this conversation going, with hopes of Apple picking up on this issue.
I have a clean, AT&T locked iPhone 5, running whatever the last iOS 7 was, and I'm having this exact same issue. I am up to 10 apps that need to be updated, the "Update All" button is grayed out and when I try to update the apps individually, I only succeed in opening the app instead.
What "false explanations?" I reported exactly what I discovered. YOUR "work around" didn't work for me. And because of that is why I discovered my explanation. That is, my apps were already updated and that is why Update All is probably greyed out and why when tapping on Update for the app opens it. Don't tell me what to do when your "solution" doesn't work. And you really think that I'm "slowing down" Apple's interest in fixing this problem? That's laughable. Thanks for the links. You should have posted those from the beginning and save me a lot of trouble. When I searched this forum, I found no other reports of this problem.
I have this same issue. I have an iPhone 5C on Verizon with iOS version 7.0.6. My wife has an iPhone 5S on Verizon (not sure what iOS version, but I know that she has not upgraded to iOS 8 yet) and she also has this same issue.
I have the same problem on my 5s with iOS7.0.4. Phone is jailbroken, but I don't think that's going to turn out to be relevant.
Update All is greyed out. Pressing the update button opens an app instead of updating it.
I've changed nothing that I'm aware of to have triggered this problem. Previously, I had things set on automatic updates.
I tried rebooting, resetting all settings, fiddling with the automatic update settings, etc, which did not work.
The apps are actually updated, I think-- the version numbers match the most recent ones on itunes. However if you press on the app name in the update app list page, some apps will still be updatable-- when you get to the page with the full details of the app, and press update there, it sometimes updates (even though the version number is up to date) and sometimes opens the app instead of updating. Updating this way does put a new icon and new blue dot next to it on the springboard. There's a bug doing it this way-- your password is asked when trying to update. That shouldn't happen with iOS7.
The last time the udpates happened correctly was 10/9-- it started 10/10. If everyone else noticed the bug at the same time, it would suggest a problem on Apple's end.
App Store app update does not work
