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Can't update apps anymore iPad 2 iOS 7.0.4

Hello, I discovered today that I am no longer able to update apps on my iPad 2 running iOS 7.0.4. I have 10 updates listed in the app store, but if I touch the "Update" icon, it launches the app instead of updating it. Quite frustrating. I tried powering down and rebooting but it didn't help. I saw there is a similar issue relating to iOS 8 and the WSJ app but I am running iOS 7 and I do not have the WSJ app.

iPad 2, iOS 7.0.4

Posted on Oct 11, 2014 10:30 AM

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Posted on Oct 11, 2014 3:36 PM

I'm using an iPhone 5 7.0.4 and I've had this issue for the past 2 days extremely annoying as I can't run a few apps without updating them.

35 replies

Oct 11, 2014 3:58 PM in response to Litmusdragon

Well, you might not want this solution, but I'll put it out there ... it has solved some problems with iOS 8.0.2. And, if I'm not mistaken, I think you'll end up with the new system.


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414


Solved issues ...


iPad 2 has major problems with iOS 8 [solved]

https://discussions.apple.com/thread/6586844


I am not able to download App updates nor iTunes on my iPad 2 [solved]

https://discussions.apple.com/thread/6590416

Oct 14, 2014 6:55 AM in response to Litmusdragon

I'm posting to keep this conversation going, with hopes of Apple picking up on this issue.


I have a clean, AT&T locked iPhone 5, running whatever the last iOS 7 was, and I'm having this exact same issue. I am up to 10 apps that need to be updated, the "Update All" button is grayed out and when I try to update the apps individually, I only succeed in opening the app instead.


FYI - posting work-arounds for this issue, while your help IS appreciated, it is nevertheless besides the point. We shell out extra dough for Apple products and, personally, I expect them to work! If I wanted to bothered with a bunch of work-arounds, there are plenty of smartphones on the market that would save me a lot money. I want to hit the "Update All" button, put my iPhone down and finish what I was doing!

Oct 14, 2014 8:04 AM in response to RZHTZ5

RZHTZ5 wrote:


I'm posting to keep this conversation going, with hopes of Apple picking up on this issue.



Apple doesn't track issues on this website, as this is SOLELY a forum for "users helping other users". You won't find any Apple Support here or Apple Support interaction with you or the tracking of support issues. It's a big mistake to think this is the place to do that. Here is where you do that ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


Product Feedback

https://www.apple.com/feedback/


The last link is just for "feedback" (where you say something like ... "include this new feature in there, I would like it"). You will not get any return reply from this. The other links ARE Apple Support and when you open a ticket there, Apple DOES track issues and works on them from these trouble tickets. Do that if you want Apple to "hear you" about an issue you're having.



FYI - posting work-arounds for this issue, while your help IS appreciated, it is nevertheless besides the point. We shell out extra dough for Apple products and, personally, I expect them to work! If I wanted to bothered with a bunch of work-arounds, there are plenty of smartphones on the market that would save me a lot money. I want to hit the "Update All" button, put my iPhone down and finish what I was doing!


When there is an issue that "is" a "bug" in the iOS, then Apple will be issuing "fixes" on it. BUT ... keep in mind ... just because you have some kind of trouble ... that trouble doesn't mean it's a bug with the iOS 8. Many problems have been fixed because there is "trash" in the system files and people have cleared them out, and there is no problem after that. A corrupted file on your machine is not a "bug" that Apple fixes. Having said that ... "IF" it is a bug, then you can be assured that Apple has the engineers working on it for the next bug fix release. SO ... that means you should report the problem (so Apple can track it for their engineers) and then you should take advantage of a "work-around" in the meantime, until that bug fix comes out. But, once again not every problem is a "bug" ... keep that in mind.

Oct 14, 2014 8:08 AM in response to mtrayno1

mtrayno1 wrote:


Having the same trouble on iPad 3 w/ ios 7.0.6

Thanks for the report! And I have heard the same thing elsewhere. This is IMPORTANT to know, because that makes it very clear that it is NOT an iOS 8 issue. It is also evident in iOS 7. Therefore, people should keep that in mind when saying that Apple should "fix iOS 8" - when they are addressing this particular issue.


And yes, I've run across the problem and I've developed my own "work-around" ... which may be the same thing that others have done, too ... but I don't know. I can now download the apps and have no problems (as long as I use the work-around). I'm confident that whatever it is, if Apple has some interaction itself with the problem, they will be solving it for the iOS 7 and iOS 8 users. In the meantime, use the work-around!

Oct 16, 2014 2:05 PM in response to Tricky91

For one thing you do need to turn off the automatics updates and leave them off for now. Secondly, you need to stop any updates that are in the middle of doing the update but are hanging right now. You tap the progress circle to get it to stop downloading. Then you need to go into the Settings, in General, in Reset and reset the network settings. That will restart your iPad. After it is finished with the restart make sure that no apps are in the process of downloading.If they are, then stop them. From here forward manually download the apps no more than two at one time. Let me know how that goes ...

Can't update apps anymore iPad 2 iOS 7.0.4

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