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Recurring error: A graphics problem has been detected.

All of a sudden I'm now getting:


A graphics problem has been detected. Click "Report" to submit report...

[Ignore] [Report]


And if I click any of the choices it comes right back pretty soon.

(It's less annoying just leaving the error message there.)


This is on a MBP 15" Retina late 2013 running latest Yosemite OS X 10.10.

This model switches graphics card/GPU when running on battery.


I've tried both safe booting and ran disk check and permissions check from Recovery.


It all started when the display server/loginwindow or something froze. I could move the mouse pointer around, but nothing registered with clicking mouse/touchpad or keyboard.


It happened after/when I plugged in an external screen with the mini-dp/thunderbolt-to-DVI adapter.

(Which have never been a problem before ...)


Any hints as to what may be the problem? Hardware or software?

(I'm aware that Yosemite is still beta, but I assume it's still OK to ask. Couldn't find the dedicated error reporting tool anymore.)

MacBook Pro with Retina display, Other OS, Yosemite 10.10

Posted on Oct 14, 2014 6:22 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2014 7:50 AM

I also tried booting into Diagnostics and some other stuff.

Then I tried creating a new user, and found that the error was user specific.

So I logged back into my user and found all the files named

Kernel_<datestamp>_<computername>.gpuRestart

in /Library/Logs/DiagnosticReports. And I just moved away those files, and the error popup disappeared ...


Case solved, I guess. 🙂

131 replies

Oct 28, 2014 6:49 AM in response to NivaR

To revert to Mavericks you will have to hold command r while starting up computer


if you have time machine you can restore from a backup when the system utilities comes up


note I still had graphic issues after reverting


turns out it was just timely hardware failing just after I updated

wasnt yosemite. Graphics card just happened to start breaking down at that moment

msking it appear like it was yosemite


ive since replaced my logic board at Apple Store

Oct 28, 2014 8:24 AM in response to NivaR

Turning off automatic graphics switching in the system preferences/energy settings seems to have stopped this problem for me. Yesterday I noticed lots of "GPU Reset" log messages in the console app and the system crashed twice. Since changing the setting I have no GPU Reset log messages and no system lock-up. This only happens on Yosemite for me - it happened during the beta and switching back to Mavericks "fixed" it.


Seems like there might be a Yosemite bug related to graphics chip switching for power saving.


That said my system will no doubt freeze in a few minutes.

Oct 30, 2014 8:32 AM in response to flips01

"moving away the log files and the symlink in /var/db/GPURestartReporter fixed the issue." Where do I find this file /var/db etc. I cannot locate this file to move away. I did find the kernel files in the library section you mentioned that was stated in the logs and removed them. I am just trying to locate this symlink you mention. Thank you.

Oct 30, 2014 9:11 AM in response to db24401

I cannot find my system disk. However I did find those Kernel files listed in the logs and removed them as per your suggestion--so far with no crashes. How does removing the information from LOGS affect the ability of the computer not to crash? I could not find the Kernel listings anywhere else. Thanks for your help and patience with me.

Nov 3, 2014 2:59 AM in response to flips01

I have had this problem, repeatedly, on my MPC Retina (17") since upgrading to Yosemite, and deleting the files as indicated in the original post doesn't solve it.


BUT, this is because the reason I am rebooting (I get the messages at log in) was because my Mac was crashing when running Keynote - either when trying to start a presentation, or when adding a transition/animation (i.e. using the GPU). I don't know why this happened, but delete Keynote from my Applications folder, and reinstalling from the App Store (I had to reboot before the AppStore gave me the option to reinstall) seems to have fixed Keynote, and now I am also not getting the error message.


In other words: it may be important not simply to delete the file, but to identify what app you were running when the GPU restarted, and see if you can reinstall that too.

Nov 3, 2014 11:19 AM in response to mfhl

I am having the same symptoms using a Late 2012 Mac mini with a HDMI connection as a HTPC. I will have the "A graphics problem has been detected" when I activate my system (I have it running all the time). I can close the window (I select report an error) and the system runs fine when I am using it. It is a pain because my remote control isn't setup to deal with this window so I have to grab my wireless keyboard to get rid of this banner. It sits in the middle of the screen blocking what I am trying to watch.


I haven't tried the workaround(s) but I might write an automator to get rid of the window.

Recurring error: A graphics problem has been detected.

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