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microsoft word crashes on yosemite

Hi,


I'm a student, currently using microsoft office for my thesis.


I upgraded the software to OS X Yosemite and I was trying to continue to work on my thesis using microsoft word.


However, this program keeps crashing few minutes after opening the document.


Is anyone experiencing the same problem?

Mac Pro, OS X Yosemite (10.10)

Posted on Oct 17, 2014 4:05 AM

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Question marked as Best reply

Posted on Oct 17, 2014 6:38 AM

what version of Word are you using? i read that 2004 doesn't work with Yosemite.

82 replies

Oct 25, 2014 2:08 PM in response to theveganasana

Hi, Theveganasana,

I'm sorry to hear that you've been having the same problem. I've not had any responses yet but have had over 30 views. Hopefully, someone will address it soon. I had absolutely no luck with Microsoft, who now charge for support but do not seem to know about this problem or how to solve it. I am hoping Apple will step up to the plate.


Please join the thread I started https://discussions.apple.com/thread/6617024 and hopefully we'll get some input. It's best if you state there that you have the same issue.


Thanks and good luck!


Great handle, by the way.

Oct 28, 2014 12:51 PM in response to M9100009

Hello

I have had the same issue

I have fixed it by downloading the office update

The Built-in updater has jammed for some users forcing them to restart office and having no effect of an update, so download the update using the link below:

http://www.microsoft.com/en-us/download/details.aspx?id=44329

P.S. The update only works for office version 2011

{Hope I helped}

Nov 1, 2014 3:58 PM in response to M9100009

YES - I just upgraded to Yosemite and have had nothing but problems with WORD (and some others) - I have the latest version of Word. It will not put page numbers in the doc and crashes constantly. I went to the APPLE STORE and asked them to get me back to the previous operating system - NOPE. They spent 2 hours checking permissions etc etc etc. They also said "Hey just use "Pages" - right! a cracker jack of an idea except the capabilities pale in comparison to WORD. Came home - same problem. I have APPLE CARE - called and waited the obligatory half hour and spoke to someone who in time solved another problem I was having with my HP printer.


As for WORD - HELP!

Nov 4, 2014 2:24 AM in response to M9100009

I'm unable to print in any Office 2011 programs, the app just instantly shuts down without any print dialogue window.

I did notice that if I remove my printer and try and print from an Office program it does then bring up the print dialogue window so I thought it was a printer driver issue but Yosemite prints in all other apps?


I have the latest Office updates installed - 14.4.5. and Yosemite 10.10

microsoft word crashes on yosemite

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