iPod Classic iTunes 12

As above, see Empty/corrupt iTunes library after upgrade/crash. This should repair the problem of missing content after an upgrade, or let you restore a suitable library if you have attempted to downgrade.

tt2

Macbook air 2011, Yosemite 10.10

iTunes won't recognise my iPod Classic. It shows up on desktop only if iTunes isn't open. As soo as I launch iTunes the ipod disconnects itself and disappears from desktop.

See Corrupt iPod classic.

tt2

report shows

retrcts 17

reallocs 0

pending sectors 0

poweron hrs 104

start/stops 80

temp 25

min 15

max 53

tried all other steps but no way, it won't see the ipod. From what I understand from others, my only hope is a new update of itunes. Of note, tried an alternative (TunesOver), that can transfer music from ipod to mac (so any music on ipod won't be lost) but cannot put music on my ipod. Anybody knows an alternative software to transfer music from mac to ipod (classic)?

Stats look fine. Try Troubleshooting iTunes installation on Mac OS X - Apple Support.

tt2

Had this issue with my 160gb ipod classic since latest update. I have restored my device. Reinstalled itunes etc. As this was not working and my ipod is not showing on itunes and when I manage to get itunes to acknowledge it crashes. I did manage to get it to appear to sync yet when it finished I had no songs. I contacted apple support who gave an answer of referring me to support pages which is no help as I tried everything. I find this convenient after announcing they will no longer manufacture the classic which leads me to believe they will no longer support it which was pretty much confirmed in the response.

Thanks for you suggestion - tried that too, reinstalling and repairing permission a number of times.

However, I tried my daughter's iPod Nano 5th Gen and that is not recognised either. Like my classic, shows on desktop but not on the bloody itunes. Note, hers works well on her Mac on Mavericks so it is Yosemite...

My next mp3 player will not be an Apple for sure - I want something user friendly where you can drag and drop without having to go through syncs and stores. But I'll wait until next itunes update to buy one.

Pietro

MacBookAir2011

Yosemite OS X 10.10.2 (14C81h)

I'm facing the same problem with both my iPod Classic 120GB (last generation of it) and a first gen iPod Shuffle 1GB.

Every time Apple stays silent about something either someone did something wrong there and it'll be corrected on the next update or they simple pretend these "old" products never existed and ignore them forever.

Unfortunately for us this is happening with much more frequency after Steve Jobs' death.

Companies that have owners are very different than companies with a leader. A leader makes it grow, and Tim Cook is very good at it. But an owner makes things WORK, which is VERY different but makes it grow solidly.

Events like this one we're facing could occur but would have already been corrected in the past.

I really miss Steve's times.

Gentleman, I just read this post (http://www.reddit.com/r/applehelp/comments/2qdyy4/ipod_classic_160gb_not_recogni zed_in_itunes_1201/) and in the final update he states that "Turns out the Yosemite public beta/developer build 10.10.2 breaks compatibility with the iPod Classic. Reverting back to 10.10.1 solves the issue and allows the iPod to be synced normally. Much thanks to /u/JPToadstool and /u/GadgetComa for their help. Enjoy the rest of Christmas! Stoked."

After reading that, I tried both iPods on my MacBook Air with OSX 10.10.1 and 12.0.1.26 and everything went fine!

So the problem is not iTunes 12.0.1.26, but the Beta OSX 10.10.2, present on my iMac along iTunes, as the guy from the post above stated. A new hope...

It's unconceivable that you can't listen to your music stored on a device from the same company that created, built and developed the software for both the computer and the device. Ok, splits happen, but before releasing a software update, even Beta, a company must have a basic check list that MUST include its own devices. If this company were the 80/90's Microsoft, it could even be, but 2014 Apple? No.

Under Steve this'd probably have been already solved.

This appears to be the root of my issue as well. I submitted an incident report through the feedback advisor. Going to try reverting to 10.10.1 and see if that allows me to reformat my iPod again (currently it is stuck in DFU and completely unusable). Terrible feeling.

The stats are OK. It is possibly a Yosemite issue. I don't have access to a Mac at present so I can't confirm, but I've seen a couple of posts that suggest compatibility issues with Yosemite/iTunes/iPod. If so then hopefully it will be corrected soon.

tt2

I can confirm that reverting to 10.10.1 allowed itunes to interface with my iPod again and let me reformat it and sync. Last night I was unable to get the ipod out of DFU, and it was completely unusable.

Hi Profbobo,

nice to know it's a Beta 10.10.2 problem. I've submitted two reports, one for each of my iPods too. I'm gonna wait until the final version is released. Otherwise, I'll keep them forever as they are, as samples of what was once an amazing company can become

oh I see. I should probably wait for the next update. In case. how can I revert to revert to 10.10.1?

The same thing happened to me. With a bit of research I fixed my problem. After connecting it to iTunes 12 and my MacBook Air my ipod classic was stuck in a resetting loop. I put it in disc mode by pressing the center button and play at the same time. iTunes then asked me to restore. After receiving the error message 1434 telling me it could not be done I followed this support article iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439 - Apple Support

and a combination of pressing the menu button and the reverse button.