New iTunes 12, not recognizing device?

I just updated to the new iTunes 12 but whenever I plug in my iPod touch 5 gen to my computer, it doesn't seem to pop up on iTunes. I'm assuming it's because it's not being recognized? When I still had the older version, my iPod did show up on iTunes but I can't seem to get it to show up on the new one. I know that on the new iTunes, the device should show up on the left side of the screen instead of the right side, but it doesn't show up. I've tried restarting the computer and my iPod but it doesn't help. I'd really like to get this thing working as soon as possible, thanks!

iPod touch (5th generation), iOS 8.0.2

Posted on Oct 19, 2014 10:33 AM

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173 replies

Sep 13, 2015 11:31 PM in response to sincerelynaly

Oh my god, god will give you happines Im trying already weeks to fix it and you solved my problem easily !!! people if you have windows 8 or 10 and you PC iTunes doesn't recognize iPod,iPhone,or iSomething delete this 3 software and then install and then connect cable and it works !!!!!!!!!!!!!!!!!!!!!!!!



great great great thanks to SirBenn21 !! I owe you !

Sep 27, 2015 4:02 PM in response to sincerelynaly

Ok can anyone help me? I'd really rather not have to reinstall iTunes and remake all my playlists (thousands of songs and 70 playlists, and for some reason when I save the playlist files to import later, it only adds some of the songs on the list, so end up having to make them all manually anyways, and it's a pain in the ***, takes hours. Done it twice and doing it right now for my desktop, I don't wanna do it again if I don't have to). I just transferred my iPod touch over from my old macbook over to my new windows laptop running windows 10. iPod is running 5.1 I believe, not sure the gen of iPod, I got it for Christmas 2010 if that helps, got it brand new, 32gb. It synced no problem at the time to my new laptop (just under 2 months ago). Usually keep it plugged into my car. I wanted to update it with some new music and when I went to go plug it in, it won't recognize it. It's recognized on my desktop but I don't have everything set up yet there, and I want it to sync from my laptop as it's mobile (desktop runs windows 7 and both run iTunes 12.3). I have tried different cables, different usb ports, restarting my ipod, restarting my computer. I've run the diagnostic and it says that no ipod is connected, yet my computer detects it. I've confirmed that the latest Apple Mobile Device driver is installed correctly through the device manager and is up to date.I've stopped and started the process again. I've followed pretty much everything in this link iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support . I don't know if there's any windows 10 specific fixes. Without reinstalling iTunes is there any way to fix this? Someone help please.

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New iTunes 12, not recognizing device?

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